Autism Friendly - intuintu have been working hard over the past two years to make their centres autism-friendly.
This has involved a number of initiatives to make shopping easier and more fun for people with autism. Read more
Blind Personal Shopping - intu
intu want to make their customers smile and for them to leave their centres happier than when they walked in.
Changing Places - St Stephen's Centre, Hull
St Stephen’s is the only shopping centre in the city with ‘Changing Places’ toilets.
My Guide - St Stephen's Centre, Hull
St Stephen’s shopping centre became one of the first shopping centres in the region to train its customer service and security teams to assist blind or partially sighted shoppers.
Cities Unlocked - The Oracle, Hammerson
Reading City Council, Microsoft, Guide Dogs for the Blind and The Oracle shopping centre collaborated on a creative wayfinding initiative enabling blind or partially sighted people to confidently navigate Reading town centre and a shopping centre environment. Read more
Improving wellbeing in the workplace by changing attitudes towards mental health problems. Initiated by the Revo Educational Trust, Time to Change, LionHeart and Laing O'Rourke encouraged open dialogue in the office and revealed why addressing mental health is pivotal for business.
Alongside Disability Champion Helen Drury, we convened a roundtable with the Minister of State for Disabled People and key players in retail and retail property to discuss how to improve accessibility in retail and reflect on progress to date. The roundtable offered the opportunity to discuss what more we can all do together to improve accessibility in retail places.
Shopping and accessing entertainment come high on disabled people’s list of challenging experiences and we want to support our members in this endeavour. Attendees heard from five major charities, Purple, Guide Dogs, Crohn's & Colitis, BITC and The National Austistic Society on how to help make visitor experiences less challenging for disabled people.