• Safer Places

Security and Safer Places

Maintaining a friendly and welcoming atmosphere in a safe and secure environment can be a difficult balancing act for any public space especially during times of heightened alert.

The latest protective security advice to counter terrorism; tackling important areas such as low cost/no cost security mitigation, identity verification, business continuity, anti-social behaviour and much more. 

2016 and 2017 was a game changer for the UK Police and Security Services as they tackled a wide range of threats and disruptive activity within both the physical and virtual world, as well as the aftermath of the incidents in London and Manchester.

Whilst this complex and challenging work continues, and the threat level remains at severe, it is vital that we continue to prioritise the security and safety of our retail and public spaces.

Over the past four years, the Security and Safer Shopping Committee’s focus has quite rightly been on counter terrorism (CT) in response to the threat level and 2017 attacks. The threat level remains unchanged and CT will continue to be an important area for the committee to cover. By broadening out the committee membership, the topics covered will include other areas such as health and safety.



Committee dates.

Revo Security and Safer Shopping Committee 2019 meeting dates:

  • Wednesday 17 July 

  • Thursday 7 November

Guidance coming soon: 

  • Fire risk assessments 

  • Social media monitoring

In February 2019 the Security & Safer Shopping Committee welcomed in a new Chairman - Graham Williams, Portfolio Security Manager for Hammerson, taking over the post from Philip Jones, Unibail-Rodamco-Westfield. At Revo, we look forward to working with Graham and thank Philip for his leadership during an extremely challenging time.

Contact: Emma Hurt 



Vulnerable People: Suicide prevention and awareness for the retail industry

Guidance Note 123: Keeping retail places free from anti-social behaviour

Guidance Note 122: Crime Reporting Systems

Guidance Note 121: Urban Explorers 

Guidance Note 119: Traveller Incursion

Guidance Note 117: Cash Valuables in Transit 

Guidance Note 110: Managing security in retail property

Guidance Note 109: Recruitment and training of security officers

Guidance Note 102: Electronic cigarettes (vaping) 

Guidance Note 95: Security threat mitigation response levels

Guidance Note 90: Smash and Grab – prevention and damage limitation

Guidance Note 86: CCTV in shopping centres and associated car parks

Guidance Note 80: Firearm attacks in shopping centres

Integrated safety management and major incidents in retail places

Protecting Shopping Centres: Human Factors guidance 

Glossary of Terms



Information notes.

Acid Attacks 
Unmanned aerial vehicles - Drones



News and Blogs.

Modern Slavery
Misuse of charging boxes
Be alert not alarmed



Security updates.

March 2019 
August 2018
March 2018




Counter Terrorism Conference, Westfield London. See the presentations here

Future event – security conference date tbc



Recommended documents and websites.

Crowded Places guidance
ACT e-learning
National Stakeholder Menu of Tactical Options
Mail Screening

Counter Terrorism Security Advisors (CTSA) are trained in specialist areas to provide protective security guidance. There are close to 200 CTSA’s Nationwide. Find your local CTSA at www.nactso.gov.uk 

National Counter Terrorism Security Office (NaCTSO)
Centre for the Protection of National Infrastructure (CPNI)
National Business Crime Centre (NBCC)
National Business Crime Solution (NBCS)
Cross Sector Security Communications (CSSC)