About the ACE Awards.

The Revo ACE Awards recognise and celebrate the retail places and people that truly deliver consistently great experience and in doing so, become the organisation and brand top of mind among their customers and their peers.

The awards set best practice benchmarks across the industry and are a yardstick, recognising and promoting ever evolving innovations in our industry driving up customer experience standards to better connect people and places.

Applications are received from a whole host of retail places, including shopping centres, retail parks, leisure destinations, outlets and transport hubs. The world of retail property and placemaking may be diverse, but first class customer experience is core to us all!


Why enter?

In today’s competitive market, the consumer demands a greater standard of service than ever before. As customers’ shopping needs become more sophisticated, shopping environments continually need to differentiate themselves to sustain a better shopping experience for their customers – and pave the way for increased footfall and spend. 

Excellence will make you stand out from the crowd and a shopping place must provide a welcoming and friendly environment. Customer care has emerged as the key ingredient to enhance the shopping experience and engage with customers.