Entry support.

There are various ways we can provide you with additional support along your entry journey.


Entry guide.

It's your complete guide on how to ACE the entry process. Learn the ins and outs of all things ACE. 

2019 entry guide


Audit examples.

Interested in seeing what our independent experts will be looking for? Take a look at the audits below. 

Main category audit

ACE Star audit


ACE Star rota.

We'll need to know the dates, times and locations of your nominees throughout the entry process. You must use the rota below and ensure the relevant information is provided or your nominee may be awarded 0. 

ACE Star rota


Customer experience guide.

Our judges are sharing the recipe for success in our brand new customer experience guide. Take a look at the hints and tips they've provided to see what they'll be on the look out for. 

Best practice guide