Counter Terrorism Conference

To book, please email



Maintaining a friendly and welcoming atmosphere in a safe and secure environment can be a difficult balancing act for any public space especially during times of heightened alert.

This one-day conference will arm you with the latest protective security advice to counter terrorism; you will hear from leading safety and security experts and organisations responsible for security in shopping centres and other retail spaces.




10:00 - 11:00
Plan - Prepare - Practice

45 minute presentation, followed by a 15 minute Q&A

An overview of the collaborative efforts of intu, Hammerson and West Midlands Police to implement and deliver multi-agency exercises at the intu Merryhill and the Bullring throughout 2017. The planning and preparation required, the learnings unearthed by all organisations, and how these learnings have been transferred into day-to-day security regimes and emergency plans.

Ian Pugh, Group Head of Security, intu

Graham Williams, Portfolio Security Manager, Hammerson

Detective Inspector Lorraine Leavesley, Regional Protect and Prepare Manager, West Midlands Counter Terrorism Unit


11:00 - 12:00
Business continuity

45 minute presentation, followed by a 15 minute Q&A

Business Improvement Districts (BIDs) across the UK are increasingly investing in safety and security measures – a trend likely to continue considering the growing terrorism threat and the police’s call for stronger partnerships with the private sector to address it. Having tragically experienced first-hand the impact of the London Bridge/Borough Market attack on the 3rd June 2017, the London Bridge and Bankside BIDs explain the measures taken to prepare their business community for such a scenario and share key learnings from the immediate aftermath.  

Henry Johnstone, Team London Bridge

Tom Harris, Better Bankside (London BIDS)


12:00 - 12:15
Refreshment Break


12:15 - 12:45
Low cost and no cost security mitigation

20 minute presentation followed by 10 minute Q&A

Risk mitigation measures can often be synonymous with eye-watering budget costs, but effective low cost and even no cost protective measures need not be overlooked. Hear how you can implement risk mitigation measures at any budget, with a particular focus on no cost and low cost.

Philip Jones, Security Manager, Westfield


12:45 - 13:30
Lunch and Networking Break


13:30 - 14:00
Counter Terrorism update

20 minute presentation followed by 10 minute Q&A

Discussing the current threat update and relevant counter terrorism issues currently faced within the industry.  

Chief Inspector Matt Burgess, National Counter Terrorism Policing


14:00 - 15:00
ID Verification- Insider risk

40 minute presentation followed by 5 minute Q&A

Find out why robust pre-employment screening policies and procedures are essential in organisations meeting their legal obligations and setting a foundation for a safe and secure workplace. Understand how appropriate screening measures help to provide cost effective and legally compliant assurance that only the right people, in the right job roles are working within your organisation.

Head of Advice Delivery, CPNI


15:00 Conference Finishes
(Optional) Your opportunity to go on a tour of Westfield

15:30 - 16:15 Tour of Phase 1 and Phase 2 of Westfield (numbers are limited to the first 40).

Please email Amara here if you would like to attend the tour




Members: £89

Open to the public/non-members: £179

*Exclusive of VAT



For any enquiries please email
or call +44 (0)20 7227 3594