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Art Software Group
Stand 77





Gareth Jordan
Commercial Director
ART Software Group
E: gareth.jordan@artsoftwaregroup.com
T: +44 (0)1227 818500

Retail Advantage from Art Software Group is the leading data analytics platform for Shopping Centres, Outlets and managed retail locations. Used in 12 countries, Retail Advantage delivers powerful strategic analysis and a comprehensive view on your data to achieve detailed understanding of mall and portfolio performance and potential at every level.

Established in 1981, ART experience produced Retail Advantage. Driven by innovation and quality, versatile dashboards and interactive data-visualisations help you understand situations at-a-glance. Delivering insights without effort through unrivalled strategic management tools, you gain complete control of your data and leverage the time previously spent making sense of it.

Reporting on data to the same defined standards means everyone across your entire business – from tenants to management to investors – can utilise current and accurate data. From a single site to a portfolio of retail assets, Retail Advantage unlocks potential and enhances performance.


Bargate Quarter
Stand 60








Brasier Freeth
Stand 59 











Winner of the PMA ‘Retail Consultant of the Year’ Award 2016 for the 2nd consecutive year, Brasier Freeth offers a comprehensive service designed to provide support and add value.

Our practical solutions have a reach across the UK and include strategic advice on acquisitions, disposals, rent reviews, lease renewals, lease re-gears, valuations, property management, building surveying and development consultancy.

Our retail clients range in size from single store occupiers to multinational retailers and leisure operators. Our clients include: Guess, Tesco, Foot Locker, Costa, TK Maxx and Sweat Gyms to name a few.  

Our newly formed leasing team is currently instructed to manage the lettings for a number of shopping centres including the Marlowes, Hemel Hempstead, the Harvey Centre, Harlow and the Bargate Quarter in Southampton.

We also represent a number of major landlords and developers.



British Land
Stand 15







Deborah Owen-Ellis Clark
Head of Retail Marketing 
E: Deborah.owen-ellisclark@britishland.com 
T: +44 (0)20 7467 3515

We are one of Europe’s largest publicly listed real estate companies. We own, manage, develop and finance a portfolio of high quality commercial property, focused on Retail and London Offices and Residential. We own or manage total assets of £19bn (of which the British Land share is £13.9bn) as valued at 30 September 2016. 

Retail accounts for 49% of our portfolio. We create outstanding places for modern consumer lifestyles, places to shop eat and be entertained. Comprising over 20 million sq ft of retail and leisure space across regional and local multi-let destinations, superstores, department stores and leisure assets, the retail portfolio is modern, flexible and adaptable to a wide range of formats.



BWP Group
Stand 1





Richard Beasley
CEO & Founder
E: Richard.Beasley@bwpgroup.com
T: +44 (0)1628 625900

We are BWP, a strategically-led brand and marketing agency with a specialism in retail. Our focused approach gives us a unique understanding of retail and leisure destinations and the challenges they face. We are experts in guiding clients through critical points of change to help them achieve commercial and business goals. 

We drive commercial results for clients in various sectors, providing services that are increasingly relevant to businesses outside core high street and fashion verticals. Amassing a wealth of experience over the last 20+ years, the team is proud to represent important clients across industries such as:

Retail, automotive, leisure, technology, property and construction.



Capital & Regional
Stand 40






James Ryman
Investment Director
E: info@capreg.com
T: +44 (0)20 7932 8000

Capital & Regional is a UK focused specialist property REIT with a strong track record of delivering significant value enhancing retail and leisure asset management opportunities across its c.£1 billion portfolio of in-town, dominant community shopping centres.

To date, we have invested in over 25 UK shopping centres and our retail property experience is unrivalled. Embedded in our culture is a passion to deliver outstanding operational performance alongside innovative asset management and development solutions. We continue to evolve our convenience proposition to combine multi-channel accessibility with value and experience.



Stand 41





Phil Cann
Head of UK Retail
E: phil.cann@cbre.com 
T: +44 (0)20 7182 2000

The CBRE Retail team knows retail property. Our teams cover retail agency, out of town, shopping centres, lease consultancy and capital markets as well as corporate occupier services, research and consultancy. Based in the west end of London, we have an extensive team covering central London retail as well as offices across the rest of the UK specialising in local retail knowledge.



Cheshire West and Chester
Stand 18







Cushman & Wakefield
Stand 49






Rose Ellis
Associate Director Marketing
T: +44 (0)20 7935 5000

Cushman & Wakefield’s multi award-winning 150 strong Retail & Leisure team, working across UK & EMEA, provide end to end services for retailers, occupiers, landlords and investors. We are market leaders in prime high streets, shopping centres, out of town retail parks, leisure and restaurants and dominate the central London retail market.

Whether you are looking for strategic advice or brokerage services, our expert team leverage industry understanding, transformational insight and a global perspective underpinned by our innovative approach, to continuously add value to our clients and retail assets. Whether you are expanding internationally, looking for new tenants, or analysing your existing portfolio, our global reach and local knowledge offering clients unparalleled expertise and experience for market retail and leisure needs.



Stand 8









Mark Robinson
Property Director and Revo Junior Vice President 
E: mark@ellandi.com 
T: +44 (0)20 7016 3270
/ @ellandi_llp

Ellandi is the UK’s leading investor in Community Shopping Centres. The portfolio comprises 32 Shopping Centres across the UK and Northern Ireland with a value in excess of £1bn. Ellandi passionately believes in bringing the best shopping experience to the locations in which they invest, positioning these assets at the heart of their community.



Eric Young & Co
Stand 5








Ian Whelan
E: iwhelan@eyco.co.uk
T: +44 (0)131 558 5121

For over 30 years Eric Young & Co have been immersed in the retail property market, gaining an in-depth understanding of occupiers’ and owners’ requirements.

Our highly experienced team offers objective and impartial advice backed up by extensive retail market knowledge and activity.

  • The largest specialist retail property team based in Scotland and recognised as market leaders in Scottish Retail property. We represent the landlords of 22 shopping centres and 15 ‘out of town’ schemes.
  • Clients include: Primark, Arcadia, Next, Boots, Starbucks, Tesco, Schuh, Azzurri Group, Pizza Express, Byron, British Land, Land Securities, Hammerson, Standard Life, LaSalle Investment Management, Intu, BMO Real Estate Partners, Blackstone, Sovereign Centros, TIAA Henderson, M&G, Hines UK and NewRiver Retail. 
  • Advisors on more of Scotland’s shopping centres / parks than any other property firm, including Edinburgh - Fort Kinnaird; Livingston – The Centre; Aberdeen – Bon Accord; Glasgow – St Enoch; East Kilbride Shopping Centre; Edinburgh - Multrees Walk; Stirling – The Thistles and Inverness – Eastgate.



Euro Car Parks
Stand 39






Les Knight
E: lesknight@eurocarparks.com 
T: +44 (0)7802 367 484

If there is one UK and Irish company that can satisfy all your car parking needs, it is Euro Car Parks. With a customer base of over 500,000 motorists parking daily at one of our 1000 car parks nationally, our ethos is to deliver excellence in customer service to protect our landlord’s interests and to play our part in growing our client’s asset value. 

We are able to fully fund, lease, manage or form a joint venture with owners, landlords or agents, providing a variety of options to increase returns on investment and achieve their strategic aims and objectives. 

Euro Car Parks on and off-street parking, provides enforcement solutions for both the public and private sectors via Automatic Number Plate Recognition (ANPR) and/or patrol management and GPRS data migration, supported by an in-house revenue collection and recovery team who follow through from issue of Parking Charge Notices (PCN) for non or under payment of tariff to failure to abide by terms and conditions of parking, be it overstay or restricted areas (disabled, parent and child) through to collection via the Civil Courts.




Stand 52











Heidi Roberts
Operations Director
E: fspretail@fspretail.com 
T: +44 (0)1494 474 740

FSP helps UK and European investors to increase the value of their real estate assets. Whether it is attracting occupiers to empty shops, estimating sustainable rents, quantifying asset income risk prior to acquisition, understanding trading gaps, estimating the impact of retail development or attracting new occupiers, FSP’s independent team is ideally placed to assist. 

FSP combines exceptional business insight, robust market intelligence, unrivalled property experience and a passion for retailing. Our track record extends to 3,500 projects, across all types of asset and during 40 years of consultancy, we have experienced the highs and lows of the property cycle. Unlike other research providers, FSP works alongside clients to implement successful management strategies.

FSP is part of St Ives PLC, a global marketing services group. St Ives companies operate at the forefront of marketing technology, enabling FSP to understand how the latest digital developments are shaping future requirements for retail property.




Stand 24







Caroline Sargeant
Regional Sales Manager
E: caroline.sargeant@g24.co.uk
T: + 44 (0)370 042 7215

G24 - ClearPark an innovative new Pay to Park solution developed by G24 Ltd, provides clients with clear identification of who’s who in their car park. From membership card holders to big spenders, ClearPark allows your parking solutions to be tailored to each individual motorist. 

Being able to identify who is in your car park is often overlooked by many car park operators, differentiating between customers and general motorists can greatly impact the effectiveness of your parking solution both locally at the site, and to your brand.

Building customer profiles is the core of ClearPark, through the use of a customisable range of kiosks motorists can scan their receipts or store cards for parking, and make payment by cash or card for their parking duration. By registering online to ClearPark discounts and exemptions can be applied automatically, leaving the motorist to simply shop and go.

Once a motorist shares their information with ClearPark, this information can be used through a client’s entire estate. When recording a vehicle in breach of the parking conditions, ClearPark can utilise customer profiles before deciding on the appropriate course of action. If the motorist’s average spend is in excess of a predefined benchmark ClearPark could take no action, or issue a customer friendly warning letter. 



Stand 67










Duncan Kite 
E: duncan.kite@gcw.co.uk
T: + 44 (0)20 7647 4804

GCW offer a complete retail property service and are proud to be first-choice advisers for leading landlords and tenants alike. They seek us out for help on everything from high street acquisitions and disposals to major shopping centres across the UK. 

For landlords, our advice goes way beyond leasing, with investment and development consultancy being core to what we do. GCW are also regarded as one of the foremost ‘Big Store’ specialists in the market. 

Whatever the scale or type of challenge, we take a personal and flexible approach to finding the best solutions – a commitment that has earned us an enviable reputation within the industry. 




Stand 43











Stand 70









Julia Collier
Assistant Marketing Manager
E: julia.collier@hammerson.com 
T: +44 (0)20 7887 1001

We are Hammerson. As a leading owner-manager and developer of retail destinations, we are proud to be behind some of the greatest retail experiences in Europe.  

Our portfolio of high-quality retail property has a value of around £10bn and includes 22 prime shopping centres, 18 convenient retail parks and investments in 15 premium outlet villages, through our partnership with Value Retail and the VIA Outlets joint venture. 

Key investments include Bullring, Birmingham, Bicester Village, Dundrum Town Centre, Dublin and Les Terrasses du Port, Marseille.

Our success is the result of putting more time, more care, more knowledge and more imagination into our projects. By doing this, we create destinations where more happens.



Hines Europe Ltd
Stand 9




Sharon Bloodworth
Director – Shopping Centre Asset Management, Hines UK
E: Sharon.bloodworth@hines.com
T: +44 (0) 20 7292 1964


Founded in 1957, Hines is a US family-owned and run business with assets currently under management to the value of $96.5 billion, including $48.5 billion for which Hines provides fiduciary investment management services, and $48 billion for which Hines provides third-party property level services. 

Hines Ireland & UK retail projects include: Cherrywood, comprising 400 acres with approval for development of a new retail led, mixed use Town Centre; Liffey Valley Shopping Centre (767,000 sq. ft.); The Centre Livingston (860,000 sq. ft. plus the adjacent Almondvale West Retail Park) and the recently acquired Manchester Royal Exchange, an iconic building comprising 44 retailers in a boutique shopping environment in the heart of Manchester’s retail offer.

Hines also currently has retail projects and retail teams across Europe in Denmark, France, Germany, Greece, Italy, Norway, Russia and Spain as well as in the USA.



Stand 71






Jo Kareer
Digital Manager
E: jo.kareer@intu.co.uk 
T: +44 (0)20 7960 1220

intu is the UK's leading owner, manager and developer of prime regional shopping centres with a growing presence in Spain. We are passionate about creating uniquely compelling experiences, in centre and online, that attract customers, delivering enhanced footfall, dwell time and loyalty.

We own many of the UK's largest and most popular retail destinations, with super regional centres such as intu Trafford Centre and intu Lakeside and vibrant city centre locations from Newcastle to Watford.

We are committed to our local communities, our centres support over 120,000 jobs representing about 4% of the total UK retail workforce, and to operating with environmental responsibility.


Stand 25








Matt Partridge
Founder and CEO
E: matt@infabode.com
T: +44 (0)7970 224 375

Powered by information and technology, Infabode connects users with information from the real estate industry, on one customisable online platform. Targeted at anyone looking to access real estate research and insights, Infabode is increasing the efficiency in which key information is gathered and distributed.

The platform breaks the industry down through an intricate hub structure, offering highly targeted content and sector specific advertising opportunities. With over 15,000 professionals Infabode is quickly becoming one of the largest online real estate communities; with content from nearly 300 partners from across the globe.

From the world’s most renowned researchers and institutions, to smaller, more specialised consultants and bloggers, Infabode connects members with companies posting industry insights- free of charge and all from one place. Join today: www.infabode.com 




Ipsos Retail Performance
Stand 29




Iona Zuzarte
Business Development Manager
E: iona.zuzarte@ipsos.com
T: +44 (0)1908 682 700

Do you understand your customers journey?

Are you accurately monitoring the effects of your marketing campaigns and pop-up stores?

At Ipsos Retail Performance, we make it our business to know your business. Combining the latest technologies including vehicle counting, footfall, Wi-Fi tracking, facial profiling and behavioural studies, we’ve been mapping the customer journey for over 25 years.

Our in-depth analytics will help benchmark your retail portfolio and monitor centre performance, allowing you to optimise store rental based on footfall, advise tenants on store locations and monitor the relationship between visitors and transactions to measure ROI on marketing campaigns.

Ipsos Retail Performance is trusted to work with the world’s biggest brands, with external accreditation in ISO 9001- Quality Management, ISO 27001 - Information Security Management and ISO 20252 - Market and Social Research; giving you confidence that our data is always well managed and business decisions are based on superior evidence.



Stand 10







Tim Vallance
Head of UK Retail & Leisure
E: tim.vallance@eu.jll.com 
T: +44 (0)7976 424 190

The JLL Retail & Leisure team delivers Retail Intelligence to occupiers and investors. Our dedicated teams cover agency, asset advisory, development, investment and retailer services across the high street, shopping centre and out-of-town markets. With global reach and a unique leisure offering via our new Restaurant & Leisure team and JLL Foodservice Consulting, our team excels in creating retail theatre. We pride ourselves on delivering outstanding portfolio performance supported by market-leading research, and we continue to bring exciting new retail and leisure brands to the UK market.


Knight Frank
Stand 34








Imogen Jowett
Marketing Manager Capital Markets
E: Imogen.jowett@knightfrank.com
T: +44 (0) 203 861 6970

Knight Frank is one of the top retail & leisure leasing and acquisition agents in the UK. Knight Frank Retail is committed to continually improving its retail offering through strategic recruitment and the continuation of successful acquisitions, disposals and leasing deals across the UK. The team covers leasing, capital markets, development, leisure, professional and has its own research capability, aiming to provide clients with clear trusted advice across the retail property market. 

Knight Frank Retail is retained as shopping centre leasing agents on over 1.7m sq ft of space including St Anns Harrow, The Arndale Eastbourne and The Grosvenor Northampton. The team have advised on mixed-use developments throughout London and the South East including Bankside Quarter, Canary Wharf, Canary Riverside, and Dickens Yard totalling over 6m sq ft of floor space as well as further deals across the UK. The team has acted for major occupiers including Equinox Fitness Club, Seiko, Starbucks, Clintons, Robert Dyas, Sainsbury’s, Speedo, Black Sheep Coffee and Berghaus.



Lambert Smith Hampton
Stand 26












Stand 57












Legal & General Investment Management
Stand 62











E: contactrealassets@lgim.com

LGIM Real Assets (LGIMRA) is one of the UK’s largest real estate investment managers, a subsidiary of Legal & General Investment Management, with £23.2bn* of funds under management. We run 20 partnerships, mandates and funds for our clients and are recognised for exceptional access to investment markets across a range sectors including commercial property, private residential, infrastructure, real estate lending and corporate credit.

We manage over £4.3bn of retail and leisure property nationwide through balanced and sector specialist funds, supported by an experienced and dedicated team of 18 specialists. Our total UK retail and leisure portfolio comprises 236 out of town, high street, shopping centres and leisure scheme assets covering 15.3m sq ft of floor space.  

We have a long term track record of regenerating towns and cities across the UK and have a depth of experience in creating unique retail and leisure destinations. Current major projects include:

  • a £240 million retail and leisure scheme in Bracknell which is a part of one of the largest urban regeneration schemes currently being built in the UK;
  • an £85m investment to extend our existing shopping centre in Eastbourne which will deliver a £220m high quality retail and leisure scheme as well as creating jobs and driving economic and social growth; and
  • a £53 million investment to acquire and fund the development of St James, Dover, a new retail and leisure scheme at the heart of Dover town centre

* data as at 31 December 2016



Lunson Mitchenall
Stand 64








Mall Communications
Stand 4








Bethanie Tompkins
Marketing Executive
E: Bethanie@mallcommunications.com 
T: +44 (0)20 8068 0350

We are all familiar with the revolution in digital signage and associated technology in UK shopping centres, but Mall Communications have now taken this one step further.  

Our innovative team has now developed MallVision, an advanced digital wayfinding and advertising solution specifically for shopping centres. Much more than an interactive map that directs shoppers to where they want to get to, MallVision builds community serving as a nexus bringing together the diverse world that makes a shopping centre tick. By creating a platform that links owners, tenants and shoppers together, MallVision helps our community thrive and prosper. 

Crucially, with its ability to support a mix of centre communications, and tenant, local, and national promotions, our system drives customer traffic, leading to increased sales.  

MallVision is now operational in 30 plus shopping centres Europe-wide.

Please visit our stand for more information. 



M&G Real Estate
Stand 36










Stand 50




Paul Sargent
Chief Executive and Co-founder
E: info@queensberryrealestate.com
T: +44 (0)20 7408 0200

Queensberry is a market-leading urban regeneration specialist creating transformational destinations in UK cities and towns. The firm takes a design-led approach, looking at every project individually to provide innovative solutions across development and existing assets.

Founded six years ago by Paul Sargent, Stuart Harris and Jon Munce, the firm has expanded to 18 experienced professionals with a proven track record across retail and leisure schemes. Operating from its London headquarters, Queensberry is a truly UK-wide firm with projects from London to Manchester and Newport to Sheffield.

Queensberry boasts a portfolio of over £1bn worth of schemes. Its current and recently completed development projects include Sheffield Retail Quarter, Sheffield; The Glass Works, Barnsley; Angel Central, Islington; Tunsgate Quarter, Guildford; Fulham Broadway, London, Friars Walk, Newport; Bradford Broadway (Phase 2), Bradford and the Corn Exchange, Manchester.

Assets under management include The Metquarter, Liverpool and The Kingsway Centre, Newport. Queensberry also offers property management consultancy across London and regional schemes.


Stand 27











Mark Simms
E: msimms@savills.com 
T: +44 (0)20 7409 5943

Established in 1855, Savills is a global real estate services provider listed on the London Stock Exchange. We have an international network of more than 700 offices and associates throughout the UK, continental Europe, the Americas, Asia Pacific, Africa and the Middle East, offering a broad range of services to clients all over the world. 

With over 33,000 employees worldwide, our people combine entrepreneurial spirit and a deep understanding of specialist property sectors with the highest standards of client care. Our national Retail and Leisure team provides a cross-sector offering, with over 70 retail experts operating from seven offices across the UK. 

Our strong network allows us to respond quickly to client requirements on any scale of project, delivering an efficient and end-to-end service.




Shoppertainment Management
Stand 42





Clare Andrew
Managing Director
E: info@shoppertainmentmanagement.co.uk
T: +44 (0)161 804 7803

As an award- winning company, Shoppertainment manages mall space and marketing contracts for a high calibre of managing agents and owner and developer clients across the UK.

Shoppertainment continually evolve the mall income concept and work closely with centre teams to create bespoke events that are a win for both owners and shoppers.

Shoppertainment is a unique business with a talented and experienced team who have the ability and knowledge to market and promote centres in a dynamic way.

Specialising in generating income and providing tailored mall events, we create spectacular, creative and interesting promotions that enhance the ever changing mall environment.



Stand 33





Keith Mabbett
Director of Leasing
E: keith.mabbett@westfield-uk.com 

Westfield owns and operates 35 shopping centres in the US, UK and Europe valued at £24bn. Westfield’s strategy is to create and operate flagship assets in leading markets that deliver great experiences for retailers, consumers and brands; and to maximise the value and productivity of the portfolio through ongoing development and intensive asset management.

In the UK and Europe, Westfield own and operate Europe’s two largest shopping centres, Westfield London and Westfield Stratford City. In 2016, the two centres attracted over 73 million shoppers and generated £2.1bn in retail sales. Westfield has a strong development pipeline including the expansion of Westfield London and Westfield Stratford City and new centres in Croydon and Milan. 


Stand 54