Service Charges: What's On The Horizon

Up to 8 hours of CPD available

Book your ticket before Monday 25 September to take advantage of our Early Bird Fees! 







Outputs / learning outcomes

  • What is a service charge and what it is not.
  • The potential for dispute and how to confidently manage it. In-depth understanding of the various methods of dispute resolution and when to apply them.

  • Apportioning service charge costs and arriving at a ‘fair and reasonable' basis of apportionment for extended schemes.

  • Obligations on the landlord arising from having residential elements in commercial property and the relevant case law.

  • Implications of the new ‘Code' – out in Autumn 2017.



Member Early Bird: £199

Non-Member Early Bird: £299

Revo Hub: £99

*All prices are exclusive of VAT.


Programme Structure 

Morning sessions

09:00 – 09:30 Breakfast/registration.

09:30 – 10:30 The technical insight. Practical and legal. What are the fundamentals?

10:30 – 11:15 Service charges in dispute. Understanding various methods of dispute resolution and when to apply them.

11:15 – 11:30 Break.

11:30 – 12:30

What are the challenges/opportunities when faced with refurbishments, extensions for leisure/F&B. This encompasses a number of issues. For example:

1. Treatment of service charge costs Inc. PPM costs, what constitutes ‘repair’, process for withstanding challenge.

2. The various methods of apportioning costs to include leisure, F&B etc.  

12:30 – 13:00 Residential as part of a commercial scheme – what are the challenges? Understanding the potential service charge ramifications of having residential elements as part of a commercial property scheme.

13:00 - 14:00 Lunch.


Afternoon sessions

14:00 – 14:45 How do you factor in flexibility? Focus on shorter lease lengths; the effect of regulations such as MEES; whether you can amend service charge provisions in a renewal lease.

14:45 – 15:30 Sinking funds, reserve funds & depreciation With shorter lease terms in modern leases, the role of sinking funds, reserve funds and depreciation; their characteristics and operation.

15:30 – 15:45 Break.

15:45 – 16:30 New 4th Edition of the RICS Code of Practice: Service Charges in Commercial Property due to be published in 2017. RICS representation. Joined by Peter Forrester FRICS – Lead Author of the RICS Code of Practice: Service Charges in Commercial Property.

Peter is widely acknowledged as one of the UK's leading authorities in the field of commercial service charges and is Chairman of the RICS Professional Group responsible for the Code.

We'll discuss the main changes in the new Edition of the Code.

16:30 – 16:45 Wrap up and reflections.



In partnership with 






Avis Sayer - Service Charge Analytics

Avis qualified as a Chartered Surveyor in 1996 and has more than 30 years’ experience working in the property management industry, both client side and as a managing agent for large commercial property companies in London.

During that time, Avis spent 8 years at Savills in the Service Charge Consultancy team advising clients on all aspects of service charge management and administration.

Avis has now established her own consultancy, Service Charge Analytics to provide advice to clients on a wide range of service charge issues including, pre-contract advice, service charge reviews and analysis, due diligence, service charge set-ups, budgets, reconciliations and certification, lease-end reviews, dispute resolution and best industry practice.


For any enquiries please email
or call +44 (0)20 7227 3594