Sustaining the Future of Retail


Sustaining the future of retail workshop is focused on both sustainability and waste management practices and innovations within retail destinations.  With Industry and legislative changes and challenges if you do nothing costs will go up and recycling statistics will reduce.

This workshop will provide real live examples and case studies to assist in improvement in recycling stats, latest innovations, best practice solutions and achieving vital buy in from all teams and stakeholder’s including on site waste handlers, tenants, occupiers and retail place teams and personnel.  All key to cost reduction and ensuring a successful solution to achieve results.


What’s on?


Event Agenda

Session 1

  • Overview of ABM, industry and sustainability pressures faced by retail places

    • Industry and Legislative challenges
  • Environment and Sustainability

    • Detailed Case Studies of sSuccessful waste operations within Retail
  • People and engagement

    • Importance of people in achieving results
  • MRF Tour at Silverburn


Session 2

  • Innovation and Best Practice

    • Innovative Solutions to improve recycling
  • Next steps, future

    • Market advances and latest solutions


Who will you hear from?


Our speakers.

Jenna Pollock – Divisional Director – ABM UK

Jenna has 12 years’ experience within the Facilities Management Industry and has a passion for operational delivery and innovative practices. She recognises the value in people and creating a team culture to achieve results. Her time within the industry has been retail focused and she fully understands the market and challenges within.

Steve Hogarth – General Manager – ABM UK

Steve has worked for ABM UK for 3.5 years as General Manager covering the North and East of Scotland and is responsible for the Hammerson sites in Scotland. He oversees operational activity for ABM on several of our major accounts which include many large shopping centres within Scotland.

Lara Coutinho - Environment and Sustainability Manager – ABM UK

Lara has spent the last 3 years travelling around the globe working with sustainability for Major Events (Olympics, Paralympics, Universiade, Commonwealth, European Championships and Reading Festival).

Danny Harkness – Environmental Services Manager – ABM UK, Silverburn Shopping Centre

Danny served as ESM at Silverburn for 3 years, he manages a cross discipline team of 44, covering; Cleaning, Waste Management and Grounds Maintenance. Danny has over 10 years’ experience in the cleaning waste and recycling industry. Danny embraces the importance of client / retailer engagement to help drive recycling figures. .

Irene Thomson – Senior Account Manager - Enva

Irene Thomson has over seventeen years’ experience in the recycling and waste management industry. Dedicated to maximising upon recycling Irene uncharacteristically made a change and spent 18 months as the Environmental Manager at Silverburn Shopping Centre, however missed frontline recycling and waste management and decided to return to Enva, where she manages a broad portfolio of accounts across the Retail, Rail, Education and Commercial sectors. Irene is ABM UK’s account lead for all waste management activity within Scotland.



Good news! Revo members can attend for free.

Member – Free!

Non-member - £95*

*Price excludes vat.


Not yet a Revo Member? You can benefit from discounted rates to our events!

Find out more information on membership here.


Thank you to our fantastic host:











For any enquiries please email
or call +44 (0)20 7227 3463