The story of Suzy our (almost) fairytale member continues!
We're on a mission to expand our community and have been pushing a membership campaign over the past 7 months.
You can watch the newest video below.
Our Gold Awards reflect the creative and innovative responses of our community in meeting the opportunities and challenges posed by an ever evolving industry landscape.
If you have an initiative that's pure gold, we’d love to hear from you.
We’re connecting all the people and businesses that form a key ...
Over the past 6 months we've released videos, featuring some willing member volunteers, reading a story of an imaginary member called Suzy from Bushy Bratley and all the benefits she recieves.
View our most recent one here with Jaya Relwani from Ellandi!
Use our guidance to help you to make decisions when establishing a new market or redesigning existing market facilities!
We would like to thank Benoy and the Revo Technical ...
Interested in membership? You can find out more information and join us here
Consumers use of digital to engage, explore, purchase and review continues to grow in importance and creates challenges for the way physical environments are designed and used. In addition, there has been an enormous shift in consumer expectations, as the internet continues to democratise information once the preserve of a relative small number of people or ...
Entries for the 2019 ACE Awards will open on Monday 3 September 2018. We’ll be providing helpful advice along the way but do get in touch with Stacey if you’d like further information.
Also we’re taking the Shopping Centre Management ...
We've revealed the shortlist! Winners will be announced at our glamourous Awards Dinner in May and with a record breaking number of entries, creativity at an all-time high and some even battling the Beast from the East to submit their entry, it’s set to be a fantastic evening full of celebrations.
Bringing together 500+ marketing specialists from across the retail property and placemaking community, it’s an evening ...
The top entries from each of our categories reflect the significance of commercialisation activities as generators of income for retail places through great activation, innovative thinking and strong partnerships.
And, there’s only one way to find out who will take home an award…
Join us for the Oscar’s of the retail property commercialisation community. We bring together 300+ representatives from ...
Ever since we rebranded to Revo, we've been working hard to raise our game.
We’re committed to enhancing and improving our output in order to support our community to succeed.
There’s been some good stuff since last ...
The only awards which recognise and reward effective shopping and town centre marketing within the UK retail property sector.
The only awards programme to truly encompass and reflect the entire breadth and scope of commercialisation activity and its positive impact on retail and leisure environments – as generators of income, a contributor to enhancing positive customer experience, the overall vitality of retail destinations and by creating points of difference, complementing the existing retail mix.
Excellent customer service must be proactive and is essential for meeting customer’ increasing expectations and needs. Winning an ACE Award not only reinforces your added-value message to customers - it sets benchmarks in the industry and ensures widespread industry recognition attracting both investors and retailers.
It’s time for you to put your retail place to the test and let us know about the exceptional customer experience you provide and along with your outstanding staff who live and breathe this day in, day out!
This year, the entry process is simpler than ever with a super quick application form (fewer questions) which means you’ll spend less time entering the awards!
We'd love applications from all retail places, including shopping centres and outlet malls.
The workshop provided attendees with the opportunity to hear first-hand from some of the winning entrants of this year’s Awards and provide their thoughts on how the Purple Apples could be improved for next year.
The session began with the Cause Related Marketing category ...
The UK’s largest B2B deal making and networking event for the British retail property industry.
2,500+ leading retailers, property investors, developers, agents and a whole host of professional advisors, service providers and local authorities under one roof.
Bringing together decision makers from across the entire retail property sector, this is your opportunity to fast-track weeks ...
Meet and network with 2500+ leading retailers, property investors, developers, agents, professional advisors, service providers and local authorities at BCSC 2016.
Join us at the UK's largest B2B deal making and networking event for the retail property industry.
As a BCSC member, you are elgible for a discounted member rate - saving up to £295. Lowest early bird rates end 29 April.
You can update your interests on your MyBCSC profile to receive content tailored specially for you, or you can sign up to our updates here by clicking the links:
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Guidance Note publications Member only
Mark Bourgeois, Executive Director of Capital & Regional Plc, has been installed President of the British Council of Shopping Centres (BCSC) at the BCSC Annual Dinner and Gold Awards.
He takes over from David Atkins, Chief Executive of Hammerson Plc, and will be supported by Giulia Bunting, Planning Director and Main Board Director at GL Hearn – part of Capita Real Estate – who has stepped up to BCSC Vice President.
BCSC also announces it has appointed Mark Williams, Director ...
The BCSC Gold Awards 2015 provide a great opportunity to celebrate brilliant work in the shopping centre industry, which will culminate in the presentation of the awards at our Annual Dinner on the 2 December.
The categories this year have been designed to make them even more relevant to the changing retail and leisure environment and inclusive to give smaller developers and asset managers the chance to showcase their top work.
Entries have now closed, the shortlist has been announced and ...
On a sunny Wednesday afternoon on the 24 June, CBRE hosted the Purple Apple Winners Workshop. Marketers within the industry came together to hear from some of the winning entries from this years Purple Apple Awards and give their thoughts on how the Purple Apples can be improved for next year.
The workshop began with a presentation from Lisa Mcleman the Assistant Marketing Manager at the intu Metrocentre for their Golden Apple win The Heart of a Thousand Crystals. Members heard how The Heart ...
Intu Metrocentre was crowned overall winner at the British Council of Shopping Centres Purple Apple Marketing awards in London last night, as more than 500 professionals from across the retail property marketing industry gathered to honour the best in the business.
The North East shopping centre’s cause-related marketing initiative, The Heart of a Thousand Crystals, won the hearts of a panel of judges for its innovation and community reach, ensuring intu took home the coveted ...
Over 450 retailers and operators have already confirmed their participation at BCSC 2015.
Make sure you book your place to network with brands such as Arcadia, Asda, Carluccio’s, The Co-operative, Debenhams, Drake & Morgan, Estee Lauder, Five Guys, Gap, The Gym, Lush, Marks & Spencer, Next, The Restaurant Group, Sainsbury’s, Sky, Super Group, Tesco, Tortilla, Vapiano, Wm Morrison Supermarkets and many more…
Queensberry Real Estate has been selected by Newport City Council to deliver a new modern shopping centre in the heart of Newport City Centre and BCSC attended in full force to find out more.
On 5 March Queensberry hosted a study tour beginning on the 9th Floor of the iconic Chartist Tower on Upper Dock Street followed by a tour of the project.
Stuart Harris, Commercial Director, Queensberry Real Estate, kicked off the tour with a presentation on the development along with Sheila ...
NEWS RELEASE | 01 October 2014
The annual BCSC ACE awards for customer service excellence launch with the appointment of two new judges to the panel. Charlotte Crawley of DTZ and Mia Hunt from Shopping Centre magazine have joined the now nine-strong panel, bringing new experience and insight to the awards that are entering their eleventh year.
Now produced in conjunction with Shopping Centre magazine, the ACE programme culminates in an awards ceremony held at the Shopping ...
Manchester Arndale Sweeps The Board
Manchester Arndale took top spot at the BCSC Purple Apple Marketing Awards. The industry was out in force at The Brewery to commend the most innovative and successful marketing from across retail property.
The awards, sponsored by MK illumination, celebrate the very best in retail property marketing. Manchester Arndale was awarded the top Golden Apple Award for ‘The Empty Shop’, a retail experiment held in collaboration with ...
BCSC Opal Awards Presented
The great and good of the shopping centre commercialisation industry were out in force this morning (10 April) at the BCSC Opal Awards. At a presentation breakfast, St. David’s, Cardiff took the top spot among a competitive field as BCSC celebrated the best in class in commercialisation across the award categories.
The brainchild of the BCSC Commercialisation Committee, the Opal Awards are a chance to promote the unique commercial brand ...
2014 ACE Winners announced
The retail property industry descended on Birmingham this evening to celebrate the best in customer service from around the country at the industry renowned BCSC ACE Awards. Overgate Shopping Centre in Dundee took the top spot and walked away with the coveted ‘Top ACE’ award at the Gala Dinner ceremony.
Launched by BCSC in 2006, the ACE Awards celebrate dedication, commitment and innovation in customer care. This year, comedian ...
For everyone involved in retail place management