'Guidance & Insight Reports'

Suicide Awareness and Prevention Resources

Date: 15/05/2019
Description:

Protecting vulnerable people (people at risk) is a complex issue that has been discussed across a number of our committees. Earlier this year we held a workshop with a number of our members at Landsec which focussed on suicide awareness and prevention. As a result of the workshop findings, the Revo community identified a need to develop a toolkit for suicide awareness and prevention. The toolkit will have a number of elements for members to make use of, including resources, guidance and ...

Insight '19 Report

Date: 10/01/2019
Description:

It is generally recognised that the retail industry today is facing greater challenges
than ever before, as the sector evolves to the rapidly changing consumer landscape.
Technology has changed how we live, work and shop, and as the online and offline worlds blend consumers are increasingly looking for experience, convenience and great service.

Political uncertainty in the UK is clearly having a dramatic impact on business and consumer confidence, and ultimately investment and spending.

...

Crime Reporting Systems: Guidance Note 122.

Date: 30/11/2018
Description:

We are dedicated to helping make our town centres and retail places safer places to live, work in and visit. 

For this purpose, we provide you a guidance note which explores the nature of business crime reduction partnerships (BCRPs) and policing in town centres. It outlines the key requirements of IT crime reporting systems and their installation. It also provides highlights of suitable systems on the market, helping to inform management decisions on which system to adopt.

...

Purple Tuesday - Tuesday 13 November.

Date: 13/11/2018
Description:

Nearly one in every five people in the UK has a disability or impairment, and over half of households have a connection to someone with a disability. Their collective spending power – the Purple Pound – is worth £249 billion to the UK economy.

However, this potential is not being fully realised. There are still real (and perceived) barriers that make it harder for disabled people to find work, spend money online and in store, and enjoy a drink or meal out.

 

Purple ...

The Physical Store in the Omnichannel World.

Date: 05/11/2018
Description:

The rise of the internet has proven to be the biggest disruptor in the retail industry. The borders between online and offline retail have blurred. So what is the role of physical stores in this omnichannel environment and how are retailers adapting to the changing face of retail?

We've discussed the findings of our research and how retailers and landlords can work together to adapt better to the new retail environment.

 

View the presentation here

Your October Quarterly Retail Briefing.

Date: 10/10/2018
Description:

The sun fuelled demand pulled forward purchases in some categories while delaying demand in others. In total, retail sales in August rose by 3.3%. 

As consumer confidence remains low and sticky inflation has increased pressure on consumers’ budgets, we remain cautious on the remainder of the year.

What more, the chances of a no-deal Brexit have risen and there is a risk of further damage to both business and consumer confidence and knock-on implications to spending across the ...

Revo Manchester 2018. It's here!

Date: 21/09/2018
Description:

This is the largest gathering of its kind in the UK – bringing together the sector’s key decision makers and dynamic businesses that together create, deliver, operate and occupy great places to live, work, shop, eat and be entertained.

Connect with over 2,500 senior decision makers from across our diverse and progressive retail property and placemaking industry. Do deals. Learn. Socialise.

Find out more here

 

Programme  |   Attendee List  ...

Revo and ICSC agree on global partnership.

Date: 20/09/2018
Description:

We're pleased to announce the signing of a formal agreement with The International Council of Shopping Centers (ICSC).

We're absolutely delighted to join 14 national organisations representing retail property and placemaking across Europe and the globe and in doing so allowing for a more collaborative, strategic and mutually beneficial relationship that will advance the interests of our global community.

We're joining the following countries:

...

Accessible Places Toolkit - make your retail place accessible to all!

Date: 03/09/2018
Description:

We're determined to ensure that every retail place is accessible to absolutely everyone. We are aiming to raise awareness throughout the UK of what our community can do, is doing and has achieved in this space.

Our Accessible Places campaign is on-going and you can find out more information on it here.

We want to support our community and address the barriers faced by people with both visible and invisible disabilities in accessing shops and services.

Please have a read of our ...

Guidance Note 121: Urban Explorers.

Date: 17/08/2018
Description:

While the urban explorers’ escapades can be seen as harmless fun, they undermine the work that centres are doing at a time of increasingly heightened security to keep staff and shoppers safe and secure. This guidance note has been developed to help understand urban exploring and how shopping centre managers can deal with this issue, including applying for an injunction to restrain trespass.

For more guidance on key technical and security issues, please visit our Content Hub.

We ...

Westminster incident.

Date: 14/08/2018
Description:

The Metropolitan Police service at this stage are treating this morning’s incident at Parliament as a terrorist incident and it is being investigated by the Met’s counter terrorism command.

Those with information that could assist with the investigation can call 0800 789 321.

Anyone who may have footage or images of the incident is asked to send them to the Police here.

The public can expect to see extra police officers - both armed and unarmed - out on the streets in and around central ...

Quarterly Retail Economic Briefing.

Date: 11/07/2018
Description:

Retail sales improved, rising by 4.2% in May, year-on-year, supported by short-term factors such as warm weather and the Royal Wedding.

However, consumer confidence remained on a downwards trajectory in June as concerns over the economy and Brexit persist. 

To find out more, members can check out the Quarterly Retail Economic Briefing here, prepared in partnership with Retail Economics

 

If you aren't a member, you can view a snapshot of the report here. You simply need to log in ...

Write your own story as a Revo member.

Date: 06/07/2018
Description:

We're on a mission to expand our community.

Over the past 6 months we've released videos, featuring some willing member volunteers, reading a story of an imaginary member called Suzy from Bushy Bratley and all the benefits she recieves.

View our most recent one here with Jaya Relwani from Ellandi!

 

NEW research: Evolution of the leisure experience.

Date: 28/06/2018
Description:

Leisure, in particular food and beverage in the retail environment, has evolved significantly amid changing customer behaviour.

An inflow of contradictory news on the performance and the possible future of the sector has created a rather confusing picture.

In partnership with Savills, we're delighted to launch brand new research “Evolution of Leisure Experience; Looking Forward”.

The report explores the broad spectrum of issues concerning the leisure market including ...

Guidance Note 119: Traveller Incursions.

Date: 21/06/2018
Description:

Managers of retail centres, in particular out-of-town schemes, are at risk of suffering from traveller incursions.

A set of guidelines is indispensable in this area. Protecting the property from unauthorised vehicular access or a smooth process of removing travellers are amongst a number of topics covered.

Members can use our guidance to help make decisions when dealing with traveller incursions.

We would like to thank McArthurGlen Group and the Revo Security and Safer Shopping ...

Revo North Summer Social.

Date: 18/06/2018
Description:

The Revo North Summer Social is back, connecting you with a whole host of northern retail property and placemaking enthusiasts!

We're also delighted to be launching our latest research, produced with Savills, focusing on the evolution of the leisure experiences and the opportunity and challenges it presents for us all.

Stay ahead of the curve and be one of the first to hear our findings on the challenges facing leisure operators, how the industry can continue to adapt and innovate ...

Local authorities spend £3.8bn on commercial property assets in last five years.

Date: 13/04/2018
Description:

Joint research by Carter Jonas and Revo aims to identify solutions for fixing the UK’s town centres.

Carter Jonas, the national property consultancy, and Revo, the national membership organisation for retail property and placemaking, have unveiled that local authorities have spent around £3.8bn on commercial property assets between 2013-2017. 

Spelthorne Borough Council in Surrey, which contains the towns of Ashford, Shepperton, Staines and Sunbury, was the biggest local ...

Guidance Note 117: Cash and valuables in transit.

Date: 28/02/2018
Description:

Over recent years, the number of CVIT robberies has reduced through the excellent initiatives in place.

However, Revo would like to further enhance the guidance available to the industry to ensure that the mitigation of security and safety risks and the safe transportation of cash remains a high priority.

This guidance provides helpful advice to reduce the risk of CVIT robbery when cash is transported to and from shopping centres and other retail locations.

Members can access the ...

Once upon a time in the life of a Revo Member.

Date: 06/02/2018
Description:

We've just released our first ever membership campaign video!

The wonderful Tom Stewart from Bay Media features in the January edition.

Discover how the mysterious Suzy from Bushy Bratley engages with us to benefit her business and career!

Quarterly Economic Briefing: Special Edition January 2018.

Date: 11/01/2018
Description:

As we enter 2018, the political and economic uncertainty haunts the consumer and retail business environment. 

In light of this, we, in partnership with Retail Economics, have published a special edition of the Quarterly Economic Briefing, taking a glance at the retail market in 2018.

Members can access the full report here

You can also access a free snapshot report here

How does your public realm measure up?

Date: 04/12/2017
Description:

Members can now access our newest Guidance Note: How does your public realm measure up?

Public realm provides probably the biggest opportunity to assist placemaking and is key to all retail developments, whether they are external streets and squares, malls, retail parks or high streets.

 

This seeks to act as a checklist when forming briefs and to help decision making as the design progresses. A theoretical case study is included to highlight some of the public realm issues a ...

Guidance Note 114 - Soft landings in retail.

Date: 15/08/2017
Description:

We've now released our newest Guidance Note! 

The concept of soft landings is to have an approach to project procurement and handover that delivers better building outcomes.

Soft landings is defined by the Building Services Research and Information Association (BSRIA) as ‘Designers and constructors staying involved with buildings beyond practical completion, to assist the client during the first months of operations and beyond, to help fine-tune and de-bug the systems and ensure ...

How are we doing?

Date: 10/07/2017
Description:

We would like your honest, open thoughts.

You could win a £50 Love2shop voucher for letting us know!

Ever since we rebranded to Revo, we've been working hard to raise our game.

We’re committed to enhancing and improving our output in order to support our community to succeed.

There’s been some good stuff since last ...

Quarterly Retail Briefing: June 2017.

Date: 06/06/2017
Description:

Revo in partnership with Retail Economics is delighted to publish its Quarterly Retail Briefing, as part of our analytics research programme. Nearly a year after the EU referendum, the retail market performs well. However, rising inflation is expected to suppress wage growth and consumer spending.

 

Members can access the report here

MEES Guidance Note & questions you're afraid to ask.

Date: 24/05/2017
Description:

The Energy Efficiency (Private Rented Sector) (England and Wales) Regulations 2015 will make it unlawful from April 2018 to let residential or commercial properties with an Energy Performance Certificate (EPC) rating of ‘F’ or ‘G’. Our Guidance Note will take you through this space.

Members can access the Guidance Note here

 

Also read:

5 questions on MEES that you were afraid to ask

 

Retail Development Investment Framework

Date: 06/06/2012
Description: Investment in town centres and high streets plays a crucial role in building healthy, successful and inclusive towns and cities, and sustainable development must be at the heart of any investment strategy. The concept of an environmental footprint is now well understood. What is less understood, but just as instantly recognisable, are the socio-economic impacts that investment can deliver.

Accelerating Change Towards Low Carbon Shopping Centres

Date: 20/04/2011
Description: Reducing carbon emission remains a key priority for any responsible business, despite the gaze of the media being squarely on the unstable global economic conditions of the past three years. Critically, with volatility in the price of oil and issues around the security of supply as oil producing nations are affected by significant civil unrest, organisations are beginning to understand that engaging in carbon reduction not only brings environmental benefits but reaps commercial rewards too.

Marketing Metrics for Shopping Centres: Summary

Date: 18/03/2015
Description: Retail marketing as a discipline has witnessed tremendous change over the last few years. We have seen significant advances both in terms of the professional skillsets of individuals now working in the sector and in the wider industry’s growing appreciation of marketing as a valuable driver of asset growth.

BCSC / Experian Footfall Monitor – March 2015

Date: 14/04/2015
Description: In partnership with Experian.

Marketing Metrics for Shopping Centres: Main Report

Date: 18/03/2015
Description: Retail marketing as a discipline has witnessed tremendous change over the last few years. We have seen significant advances both in terms of the professional skillsets of individuals now working in the sector and in the wider industry’s growing appreciation of marketing as a valuable driver of asset growth.

Marketing metrics for shopping centres: briefing templates

Date: 18/03/2015
Description: These briefing templates have been developed in response to the research findings which revealed that respondents were keen to have a set of reference documents to help support and improve the marketing activity at centres.

The Digital High Street Report 2020

Date: 09/03/2015
Description: The Digital High Street Advisory Board (Board), on whose behalf this Report is published, was formed in April 2014. The Board arose from the work of the Future High Streets Forum (FHSF), which was established in 2013 by the Department for Communities and Local Government to bring together the public, business and trade sectors to address a range of challenges facing local high streets.

Guidance Note 94: The Energy Saving Opportunity Scheme

Date: 06/03/2015
Description: This guidance note highlights the benefits of complying with Energy Saving Opportunity Scheme (ESOS). It outlines the consequences of failing to comply and provides best practice guidance on how to meet its requirements. ESOS is a mandatory energy assessment scheme which has been introduced under the EU Energy Efficiency Directive.

Guidance Note 93: Maximising the Value of Data Networks

Date: 26/02/2015
Description: This guidance note describes the architecture of converged network systems, reviews the extent of services suitable for convergence and examines the benefits of adopting the converged network approach.

CentreNews: Winter Issue

Date: 02/02/2015
Description: LEADING RETAIL PROPERTY CENTRE NEWS WINTER 2015 | ISSUE 2 CENTRE NEWS | ISSUE 2 W elcome to the second edition of Centre News. This quarterly newsletter is delivered to you with the purpose of combining guidance, research and updates, events and awards pertinent to shopping centre management. BCSC produces a lot of information, some of which may be lost in our inboxes, so this Newsletter aims to ensure you don’t miss anything important. The focus of this edition is on community engagement ...

Guidance Note 91: Crime Reporting Systems

Date: 05/11/2014
Description: This guidance note explores the nature of business crime reduction partnerships (BCRPs) and policing in town centres. It outlines the key requirements of IT crime reporting systems and their installation.

Property Data Report 2014

Date: 29/10/2014
Description: This document sets out some key facts about commercial property, a sector that makes up a major part of the UK economy in its own right, as well as providing a platform for virtually all the country’s other major industries.

Retail's Digital Future

Date: 09/10/2014
Description: Technology and property aren’t two sectors you would traditionally place alongside each other. The fast-moving, volatile nature of many tech businesses is a world away from the risk-averse, conservative approach of leading retail property investors.

Guidance Note 90: Smash and Grab Raids – Prevention and Damage Limitation

Date: 03/10/2014
Description: This guidance note introduces the concept of smash and grab raids, explaining the nature in which they unfold and providing best practice on how to help prevent and respond to such incidents. The guidance provided is tailored to both the retailer and shopping centre security team.

Guidance Note 89: Guidance on Use of Media Screens in Shopping Centres

Date: 22/09/2014
Description: This guidance note discusses opportunities for the application of video media presentation to new and existing assets...

BCSC / LDC Shopping Centre Vacancy Monitor: September 2014 – Members Only

Date: 09/09/2014
Description: Each centre has been physically walked and each premise recorded as vacant, occupied or demolished as recorded on the day of survey.

Guidance Note 95: Security Threat Mitigation Response Levels

Date: 22/04/2015
Description: This guidance note outlines all the different security threat levels and allocates an appropriate response level to each of them. It then provides detailed instructions on what to do at each response level and clarifies the different types of attack a shopping centre may be faced with.

Guidance Note 87: Tenant Shell Specification

Date: 14/05/2014
Description: This document is intended as a generic guidance paper describing the general requirements that should be considered for the development of tenant shell specifications.

Guidance Note 88: Building Costs for Shopping Malls

Date: 14/05/2014
Description: This guidance note addresses the building costs of new and refurbished shopping malls and provides an update to guidance note 35 — Building Costs for Shopping Malls issued in May 2001. The content of this paper has been widened to cover both enclosed malls and

Assessment of Flood Risk (2014)

Date: 24/04/2015
Description: Flood risk is a fundamental consideration in the development, purchase, management and potential future redevelopment of retail property.

Food and Beverage: A Solution for Shopping Centres?

Date: 15/04/2014
Description: The retail industry has been the subject of substantial change in recent years. The current structure of the industry was unforeseen just a decade ago when the answer for greater sales was more floorspace. While this is still a significant part of retailers strategy, with the advent of multichannel retailing there are now numerous avenues open for retailers to expand the top line.

A Guide to Mall Retailing (2014)

Date: 20/03/2014
Description: Mall retail is now an accepted format and an important part of the retail landscape of shopping centres. Mall retail has grown up from a medium solely used by small independent retailers to a format that, in the right location, is favoured by internationally recognised brands.

The Customer Experience of Town Centres

Date: 14/03/2014
Description: The UK’s shoppers have not yet deserted their local High Street. But once consumers no longer achieve what they want in town centre visits, its oft-predicted death is liable to become a self-fulfilling prophecy. The High Street is likely to survive only for as long as consumers enjoy the town centre customer experience.

Guidance Note 86: CCTV in Shopping Centres and Associated Car Parks

Date: 26/02/2014
Description: This guidance note replaces the guidance noten14 issued in 1993, which is now cancelled. It is issued following the Coalition Government’s ‘Surveillance Camera Code of Practice’ dated June 2013 and issued by the Home Office.

Guidance Note 85: Overhead Glazing and ETFE Roofing

Date: 17/01/2014
Description: Highly publicised failures of overhead roof glazing in recent years lend emphasis to the importance of careful design and specification of this element, which is a common feature in modern shopping centres.

Guidance Note 84: Energy Performance Certificates

Date: 11/12/2013
Description: Guidance note on EPC ratings and implications resulting from changing legislation Energy Performance of Buildings Directive (EPBD) The requirement of an Energy Performance Certificate (EPC) originated from the EU EPBD which was approved on 16 December 2002 and brought into force on 4 January 2003.

Guidance Note 83: GHG Reporting Signposting

Date: 04/12/2013
Description: The Climate Change Act 2008 1 stipulated the Government must introduce Greenhouse Gas (GHG) Reporting by April 2012 or present to Parliament why it is has not. The delayed announcement in April 2013 saw GHG Reporting introduced.

Property Data Report 2013

Date: 03/12/2013
Description: This document sets out some key facts about commercial property, a sector that makes up a major part of the UK economy in its own right, as well as providing a platform for virtually all the country’s other major industries. It is a sector that plays a crucial role by providing places in which people can work, shop and enjoy leisure activities. Larger than the banking, leisure, communications and transport sectors, commercial property is also a significant investment asset for the pensions ...

Beyond Retail: Redefining the Shape and Purpose of Town Centres

Date: 29/11/2013
Description: The scale and impact of the recession on our town centres has been horrific, the most vivid image of this is empty and deteriorating shops, and high streets that have lost their sense of purpose.

Guidance Note 82: The Private Security Industry Act 2001 – Where Are We Now?

Date: 27/11/2013
Description: The private security industry comprises a number of different sectors including the provision of manned guarding, door supervisors or vehicle immobilisers.

Guidance Note 81: Safeguarding Vulnerable Groups in Shopping Centres

Date: 23/10/2013
Description: There is an increased public awareness of the need to protect children and vulnerable adults from harm. Both the public and private sectors have a role to play, including the retail trade industry.

Guidance Note 80: Firearms Attacks in Shopping Centres

Date: 18/10/2013
Description: In December 2012 a gunman opened fire inside an Oregon shopping centre killing two people. There have been at least three other recent incidents in the USA, one in Finland (December 2009), one in Toronto (March 2013) and one in Amsterdam (April 2011).

Servicing Areas for Shopping Centres 2013

Date: 04/10/2013
Description: In most cases, the servicing needs of a development should be adequately accommodated on-site. However, due to costs and available developable area there may very well be a need to investigate with the local authorities some areas where off-street servicing may be appropriate and be a key to moving forward with the development.

Shopping Centre Development Pipeline 2013

Date: 11/09/2013
Description: 2013 is showing the first significant signs of development life following a fallow 2012 when no shopping centres opened. The highest profile opening this year is Trinity Leeds which is the most significant new addition to the Leeds retail scene since the opening of the former Clarence Dock development in 2008. It opened to great fanfare and is experiencing high footfall and strong trade.

Guidance Note 79: The Carbon Reduction Commitment (CRC) Energy Efficiency Scheme – Implementation

Date: 04/11/2013
Description: The CRC Energy Efficiency Scheme is built upon a ‘polluter pays’ principle and it encourages participating companies to reduce their energy use by placing a cost on CO2 emissions.

Guidance Note 78: Building Information Modelling (BIM) – Guide to Best Use

Date: 23/07/2013
Description: This paper provides an overview of what Building Information Modelling (BIM) is. It looks at a number of different aspects that all parties to a project should think about and evaluate if they are considering utilising BIM on a scheme.

Guidance Note 77: Sustainability for Retail Fitout – Signposting Guide to Best Practice

Date: 23/07/2013
Description: In 2010, the BCSC commissioned a team to produce an update to the existing retail shopfit design guide. This revised document described the processes that both landlord and tenant should follow to manage and co-ordinate the occupiers’ shopfit with the centres design and process requirements.

Servicing Food and Beverage 2013

Date: 10/06/2013
Description: Food and beverage is playing an ever increasing role within our shopping centres, particularly as consumers seek the ultimate shopping experience which as we know goes beyond shopping. From an asset’s perspective, whether you are initiating or expanding on a food offer, it is not a simple issue of taking space and refitting, but understanding the wider implications for the centre in terms of energy or water use, hygiene, water removal and more.

Guidance Note 76: Construction Costs of Shopping Centre Car Parks

Date: 23/05/2013
Description: This paper provides an update to guidance note 34 entitled Construction Cost of Shopping Centre Car Parks issued in May 2001. The general statements of analysis and specification given in guidance note 34 remain applicable.

Service Charge Benchmarking Feasibility Study – Context Report 2013

Date: 20/03/2013
Description: The RICS Service Charge Code recommends benchmarking to improve both transparency and communication between landlord, tenant and managing agent. IPD’s vision for service charge benchmarking is for independent cost analysis to be merged with service level analysis so that in due course value for money can be established for individual commercial buildings.

Cutting Carbon: Cutting Costs – Achieving Performance in Retail Fit Outs 2013

Date: 16/01/2013
Description: Over recent years the sustainability agenda has been gathering momentum, particularly in this current economic climate where one thing is guaranteed; that the price of energy – whether gas or electricity – is set to increase. It is just a question of by how much and when.

Guidance Note 74: Lifts in the Retail Environment

Date: 12/12/2012
Description: UK shopping malls are generally low rise and therefore lifts are not part of the mass transit systems that we see in office blocks. The mass vertical transportation in the retail environment is provided by escalators, which are a more efficient means of people movement.

Guidance Note 73: Property Dispute Management

Date: 10/12/2012
Description: Reflecting on the Woolf Reforms and looking forward to Jackson In 1999 the Woolf Reforms were implemented by bringing into force the Civil Procedure Rules (CPR). This represented a radical change to the litigation system in England and Wales.

Guidance Note 72: Electronic Communications Apparatus

Date: 10/12/2012
Description: What is ‘electronic communications apparatus’ and what are the legal powers and rights which operators of electronic communications networks have in relation to it?

Protecting Shopping Centres: Human Factors Guidance 2012

Date: 03/12/2012
Description: ‘Human factors’ and how it can affect the day to day security in a shopping centre, is probably a completely new concept to most readers. The air traffic control and maritime industries recognised it as a weak area some time ago and have taken great strides in addressing the problem.

The Rise and Rise of Multi-channel Retailing 2012

Date: 24/11/2014
Description: The report urges flexibility on several fronts. This means flexibility in accommodating consumer aspirations, and a dynamic approach to freshening tenant mix and lease structures to drive footfall, sales and ultimately rental growth, often at the expense of maximising value. These issues need to be addressed collectively so that we provide the right space, in the right place and at the right price.

Guidance Note 70: Drugs Awareness

Date: 18/10/2012
Description: Drugs are substances that change people’s behaviour and the way in which the mind and body works. Substance misuse includes the use of illegal drugs, prescribed drugs and substances such as solvents and new psychoactive substances commonly referred to as ‘legal highs’.

Guidance Note 69: Sustainability and Part L

Date: 17/09/2012
Description: Retail is a comparatively unique environment in which to promote sustainability. Retailers can be part of large multi-tenanted schemes, individuals on a common high street, large independent stores, out-of-town warehouses, etc.

Creating Outstanding Customer Experience In Shopping Centres - a Best Practice Guide 2012

Date: 11/09/2012
Description: Creating outstanding customer experience in shopping centres is BCSC’s thought leadership document on how retail property delivers customer experience and care to its customers whether these are shoppers, retailers or other stakeholders.

Guidance Note 68: Shopping Centre Natural Ventilation Design

Date: 20/08/2012
Description: This paper summarises the key issues and drivers when deciding to naturally ventilate a shopping centre or covered street. Influencing factors in using natural ventilation are many and often subjective, and can simply be a desire to reduce costs. Equally, drivers can contribute towards an organisation’s environmental policy or enhance good public relations.

Property Data Report 2012

Date: 20/08/2012
Description: This latest property data report has been fully updated and now, for the first time, also includes information both on property debt on and the sustainability of the commercial property sector. It has been produced by the Association of British Insurers, the Association of Real Estate Funds, the British Council for Offices, the British Council of Shopping Centres, the British Property Federation, the Investment Property Forum, the Royal Institution of Chartered Surveyors and the Urban land ...

Property Industry Alliance Update on UK Commercial Property Debt Risk 2012

Date: 11/07/2012
Description: Banks are making progress toward deleveraging their commercial real estate loan books. To continue this slow „glide path‟ toward CRE deleveraging will take a number of years at current deleveraging rates. Given the quantum of deleveraging required and the time this will take, the banks remain highly exposed to a significant deterioration in economic conditions or falls in property values.

In Search of Brand Engagement 2012

Date: 07/05/2012
Description: As a branch of promotional marketing, experiential marketing suffers from the same issue as the rest of the area, a lack of formal research into how effective it is. As a result companies can easily overlook it as a part of their armoury. This white paper pulls together original research carried out by the IPM, and existing knowledge into an overview for anyone wanting to start using the various techniques, or refine what they are doing at the moment.

Shopping Centre Development Pipeline 2012

Date: 27/04/2012
Description: Retail development remains a key component for the urban regeneration of many of our towns and cities. Our town centres are not just a place for shopping but for entertainment, leisure and cultural activities which provides the glue for the social cohesion of our communities. Our towns provide a sense of place and wellbeing including a focal point for community interaction as well as our commercial and leisure needs.

Social Media: Do We Really Know What We Are Doing?

Date: 05/12/2011
Description: Communications technologies and trends have been transformed in recent years fundamentally changing the way consumers converse, particularly through social media. Smart consumers are engaging directly with retail brands and in doing so are having a significant influence on brand profiling and positioning. Those that respond effectively, responsibly and in a co-ordinated manner are reaping the benefits. As well as using social media as a means of marketing goods and services, this form of ...

Social Media: Getting It Right - Pocket Guide

Date: 02/12/2011
Description: This best practice guide has been developed in light of the comments received through a survey of shopping centre managers and manager workshops. It is aimed at smaller centres with limited resources and focuses on the two social media networks primarily used by centres; namely Facebook and Twitter.

Guidance Note 67: the Benefits of Using Combined Heat and Power (CHP)

Date: 29/09/2011
Description: This paper is intended to provide an overview of the reasons why the application of Combined Heat and Power (CHP) is fundamental to the future delivery of refurbished and new shopping centres. Energy savings from installing centre wide systems utilising CHP and tri-generation of heat, power and cooling can lead to significant overall reductions in both running costs and carbon emissions when applied to the overall energy consumption of a shopping centre.

Property Data Report 2011

Date: 21/09/2011
Description: This document sets out some key facts about commercial property, a sector which makes up a major part of the UK economy in its own right, as well as providing a platform for virtually all of the country’s other major industries. It is a sector which plays a crucial role by providing places in which people can work, shop and enjoy leisure activities. Larger than the banking, leisure, communications and transport sectors, commercial property is also a significant investment asset for the ...

Empty Shops: What Does the Future Hold for Town Centres? 2011

Date: 20/09/2011
Description: The image of empty shops is one of the most powerful indicators of the pressure on retailers to survive in the current trading conditions. The focus on the supply of retail property in our towns and cities has subsequently been highlighted by the appointment of Mary Portas by Government to undertake an independent review, now taking centre stage in seeking to understand and tackle the apparent demise of the high street.

Addressing Crime and Disorder in Public Places 2011

Date: 13/09/2011
Description: Dealing with crime (including terrorism) and disorder in public places is high on the public’s agenda. However, consideration of the complex issues involved may only start when construction is complete and operation begins. At that point, many issues will be considered by operators and facility managers/maintainers.

Sustainability: Taking Stock 2011

Date: 13/07/2011
Description: Retail property for the future.

Mall Commercialisation: an Introductory Guide for Retailers and Property Professionals 2011

Date: 08/07/2011
Description: In partnership with the PMA, BCSC is pleased to present this concise overview and best practice guide to commercialisation. Commercialisation is fast becoming an intrinsic part of owning and managing shopping centres. The practice has evolved from a disparate collection of posters, barrows and local operators into an increasingly sophisticated operation enhancing the customer experience and vitality of a centre, by creating points of difference and complementing the existing retail mix.

Sustainability Charter 2011

Date: 30/06/2011
Description: While sustainability covers a much wider set of issues, these four are chosen due to their significance, and the need to make the Charter immediately relevant and accessible to all BCSC members, including those for whom sustainability is still a relatively new concept. The Charter is primarily for the managers of managed retail properties, so the measurements and suggested actions relate most closely to the operation of existing buildings.

Shopping Centre Asset Pricing Guide 2011

Date: 05/05/2011
Description: The shopping centre sector is going through a period of significant change. Lease lengths are shortening, retailer turnover information is increasingly the basis on which some element of rent is calculated, consumer shopping habits are evolving with advances in the capability and coverage of the internet and social media are leading to a democratisation of information, transforming people from consumers of information into information generators.

Guidance Note 66: Development and Public Procurement – an Increasingly Certain Environment?

Date: 04/05/2011
Description: It is widely accepted that development involving public sector bodies, typically a retail scheme involving local authority land, may trigger a public procurement process. What has caused much consternation is the uncertainty surrounding the application of the procurement rules.

Guidance Note 71: Escalators

Date: 20/08/2012
Description: Escalators and moving walks are an efficient and safe means of moving large numbers of passengers and as such, are commonly used within shopping centres. The specification and safe operation of escalators however, requires careful consideration and procedures with respect to design, management and maintenance.

A Guide to Preparing an Occupiers Handbook in ROI

Date: 14/04/2015
Description: As practitioners we are required to prepare or update Occupiers Handbooks for commercial, retail and residential premises under our management. Each time the management of a property changes hands or a new property comes to the market there is a potential opportunity to prepare a new handbook. Every property and every lease is unique and the preparation of an Occupiers Handbook is regulated by the terms of the leases and the requirements of the property.

Future High Streets: Businesses Going Local 2011

Date: 01/05/2011
Description: The local dimension of doing business is becoming increasingly important. Government has made localism and community empowerment a focal point of policy-making and as large businesses we have to ask ourselves what our role is in this new context.

Shopping Centre Development Pipeline 2011

Date: 17/03/2011
Description: The last two years have seen a radical change in the opportunities for retailled development. The stark consequences of the UK banking crisis, combined with falling capital values and consumer demand has had a profound effect. Add to this the reluctance of banks to provide loan facilities to commercial property, and in particular development, and we have the recipe for stagnation. The recessionary environment has continued to have a dramatic impact on the UK’s shopping centre development ...

Guide to Retail Delivery 2011

Date: 09/02/2011
Description: This guide has been commissioned by BCSC to supercede the Occasional Paper 8 - Shop Fitting Guide for New Tenancies (June 2005). It aims to describe best practice for the process of incorporating new tenants into new or existing shopping centres and to amplify the implications to the respective stakeholders.

BCSC Sustainability charter: A Review 2010

Date: 30/11/2010
Description: It has been three years since BCSC launched its Sustainability Charter (2007), with 22 signatories operating in the retail property sector providing support, information and the sharing of best practice on how they are individually addressing the sustainability agenda. the initial exercise sought to engage with and promote best practices on how organisations are addressing sustainability in the four principle areas of water, waste, energy and community as stipulated within the Charter.

Healthy High Street?: a Healthcheck for High Streets and Town Centres 2010

Date: 08/11/2010
Description: High streets play a crucial role at the heart of our local communities. They are more than just a shopping destination for residents. Everyone with an interest in their local high street can play a role in maintaining and promoting a healthy trading environment and enabling it to thrive.

Freight Consolidation Centre Study 2010: Main Report

Date: 04/11/2010
Description: The financial database model which forms the basis on which this report has been written has not been audited nor has any opinion been expressed thereon by any firm of accountants. No representation, warranty, or undertaking is made by TTR and TRL and no responsibility is taken or accepted by TTR and TRL or any of its partners, employees, officers, agents, or advisors as to the adequacy, accuracy, completeness, or reasonableness of the financial model and TTR and TRL expressly excludes all ...

Establishing the Ground Rules for Property: Industry-wide Sustainability Metrics 2010

Date: 14/10/2010
Description: Almost one fifth of all UK carbon emissions come from commercial and other non domestic buildings. Improving the sustainability of this stock, therefore, is central to meeting national carbon reduction targets and tackling climate change. But progress is currently hamstrung by the lack of consistency in the way in which the sustainability performance of buildings is measured.

Property Data Report 2010

Date: 17/09/2010
Description: This document sets out some key facts about commercial property, a sector which makes up a major part of the UK economy in its own right, as well as providing a platform for virtually all of the country’s other major industries. It is a sector which plays a crucial role by providing places in which people can work, shop and enjoy leisure activities. Larger than the banking, leisure, communications and transport sectors, commercial property is also a significant investment asset for the ...

Occupier Satisfaction Survey 2010: Main Report

Date: 16/09/2010
Description: This is the fourth year of Property Industry Alliance’s Occupier Satisfaction Survey which is aimed at collecting the views of a range of occupiers, detailing their experience of working with landlords over the past twelve months. This year sees a change from previous years in the form of the questionnaire which is now more detailed and is based on the Code for Leasing Business Premises in England & Wales, 2007. It is, therefore, not possible to directly compare the results from this ...

Guidance Note 61: The Carbon Reduction Commitment (CRC) Energy Efficiency Scheme: a Guide for Landlords and Tenants – Second Edition

Date: 10/09/2010
Description: This guide has been compiled by a working party drawn from the following organisations, all of whom are members of the Green Property Alliance.

Safer Surfaces to Walk on: Reducing the Risks of Slipping - 2010 Update

Date: 11/06/2010
Description: Safer surfaces to walk on – reducing the risk of slipping.

Better Towns Centres at Night: Raising the Standard and Broadening the Appeal 2010

Date: 01/04/2010
Description: Many town and city centres now operate for 18 hours, if not a full 24 hours. There has been a huge change in lifestyles since the days when town centres were dedicated mainly to shopping 9am to 5pm, with a male-dominated drinking culture after-hours. The last wave of new development in town centres has ushered in a new mix of leisure, entertainment and shopping. This shows just how vital the leisure economy and more flexible hours are to the future survival and vitality of centres.

Study into the Provision of Existing Designated Disabled Persons Parking Bays in Off-street Car Parks in the UK 2010

Date: 23/03/2010
Description: The British Parking Association (BPA), in partnership with the Department for Transport (DfT), Mobilise and the British Council of Shopping Centres (BCSC) has commissioned WSP Development and Transportation to undertake a research survey of parking facilities for disabled people in off-street public car parks within the UK.

Secondary Centres: the Impact of the Recession on Secondary Shopping Centres 2010

Date: 26/01/2010
Description: It’s no secret that secondary shopping centres in the UK have been particularly hard hit by the current financial downturn. A number of secondary centres were significantly expanded in recent years resulting in an oversupply of floorspace in many smaller localities. This problem of oversupply has been exacerbated by a combination of factors including the crisis in the financial and credit markets, shorter lease lengths and a downturn in consumer confidence resulting in retail ...

The Retail Development Pipeline 2009

Date: 30/11/2009
Description: During the last 12 months, we have seen a radical change in the fortunes of shopping centre and retail-led regeneration. The stark consequences of the UK banking crisis, combined with falling capital values and consumer demand has had a profound affect. all development that is not under construction at present will not be implemented until the consumer market improves, which could be several years.

Markets 21: A Policy and Research Review of UK Retail and Wholesale Markets in the 21st Century 2009

Date: 24/11/2009
Description: The All Party Parliamentary Markets Group has worked hard for a number of years to bring increased recognition to the markets industry and we are all delighted by the positive response that has come from Government following the publication of the House of Commons Communities and Local Government Report “Market Failure? - Can the traditional markets survive?” Markets now have a voice across government.

Mall Commercialisation: a Pocket Guide 2009

Date: 10/11/2009
Description: Create a commercialisation strategy – Optimise or maximise? A good commercialisation strategy will help participants to assess what types of retail activity to say ‘yes’ to and when to say ‘no’. Not all forms of commercialisation are right for each centre. Take care to make sure your strategy gives you a decision making framework that will not put you on a collision course with traditional retailers or annoy customers.

Guidance Note 63: Fire Risk Assessment in Shopping Centre Mall Commercialisation Activities

Date: 09/11/2009
Description: The use of malls in shopping centres for commercialisation activities is an increasingly important trend as pressure on income increases. Such activity drives increased footfall and revenue for the centre but there are important fire safety considerations to be understood.

Guidance Note 64: Disposal of Possibly Contaminated Sharp Waste

Date: 24/11/2009
Description: The need to safely manage and dispose of ‘sharp waste’ is a chronic problem for shopping centre management. This guidance note has been updated to assist management staff in developing and evolving their operational procedures to deal with this issue.

Shopping Centre Consumer Marketing Survey 2009

Date: 05/11/2009
Description: With budgets under pressure, marketing is often the first element to be cut. So how can marketing managers make a case for retaining budgets, or perhaps even increasing it? Equally, how can an asset manager make a rational review of marketing when so many of the decisions seem subjective and unmeasured?

BCSC Retail Property Statistics 2009: Main Report

Date: 07/10/2009
Description: There are currently a total of 819 shopping centres in the UK, with 21% located in the South East and 12% located in the North West.

Property Data Report 2009

Date: 17/08/2009
Description: This document sets out some key facts about the commercial property industry, a sector which not only makes up a major part of the UK economy itself, but also provides a platform for virtually all of the country’s other major industries. It is a sector which plays a crucial role by providing places in which people can work, shop and enjoy leisure activities.

Guidance Note 62: Environmental Impact Assessments

Date: 25/08/2009
Description: It is a statutory requirement to undertake an Environmental Impact Assessment (EIA) for certain specified developments. It is likely to be necessary for retail development where the area of the development exceeds 0.5 hectare (5,000m2) or is in a sensitive area.

Guidance Note 60: The Community Safety Accreditation Scheme – its Application in a Retail Environment, England and Wales only

Date: 15/05/2009
Description: This guidance note will not make a recommendation as to whether particular shopping centres, retail parks or stand-alone shops should adopt the scheme or not. This decision is up to individual operators and will be driven by the local conditions and environment.

Guidance Note 59: Fire Safety Order – What it Means for Shopping Centres

Date: 06/04/2009
Description: The Regulatory Reform (Fire Safety) Order 2005 came into effect on 1 October 2006. This legislation applies to all non-domestic premises in England and Wales. The law applies to you if you are an employer, or responsible for business premises (i.e. shop manager) or premises for a charitable or voluntary organisation, or any person who has some control over part of the premises.

Guidance Note 58: the Carbon Reduction Commitment (CRC) – An Overview

Date: 20/02/2009
Description: This is the first in a series of guidance notes on the Carbon Reduction Commitment (CRC). This article provides a general description of the programme. The next paper will examine specific issues regarding implementation from the point of view of landlord and tenant.

Medium-sized and Smaller Towns: Raising the Game 2009

Date: 03/03/2009
Description: The last 20 years have seen a major decline in the retail offer in medium-sized and smaller towns. Many have been strongly influenced by changing consumer demand and shopping habits. Consumers have rising expectations and are seeking more choice, greater security and easier access – needs which are not met in many of these smaller locations.

Retail-led Regeneration: Why it Matters to our Communities 2009

Date: 14/01/2009
Description: Retail-led regeneration WHY IT MATTERS TO OUR COMMUNITIES Retail-led regeneration WHY IT MATTERS TO OUR COMMUNITIES Retail-led regeneration WHY IT MATTERS TO OUR COMMUNITIES ISBN 978 1 897958 44 5 DTZ, 125 Old Broad Street, London EC2N 2BQ t: 020 3296 3000 f: 020 3296 3100 w: www.dtz.com Business in the Community, 137 Shepherdess Walk, London N1 7RQ t: 020 7566 8722 f: 020 7253 1877 w: www.bitc.org.uk Cert no. XXX-XXX-XXXX BCSC Educational Trust, 1 Queen Anne’s Gate, Westminster, London ...

Freight Consolidation and Remote Storage 2008

Date: 17/12/2008
Description: Freight consolidation and remote storage Freight consolidation and remote storage ISBN 978-0-9561231-0-7 WSP Development and Transportation BCSC Educational Trust The Victoria, 150-182 The Quays 1 Queen Anne’s Gate Salford, Manchester M50 3SP Westminster, London SW1H 9BT t: 0161 886 2400 t: 020 7222 1122 f: 0161 886 2401 e: trust@bcsc.org.uk w: www.wspgroup.com w: www.bcsc.org.uk Designed and produced by www.in2.co.uk Cert no. XXX-XXX-XXXX With retail centres under enormous pressure to ...

The Retail Property Industry: its Contribution to the UK eEonomy 2008

Date: 01/09/2008
Description: THE RETAIL PROPERTY INDUSTRY Its contribution to the UK economy 2008 THE RETAIL PROPERTY INDUSTRY Its contribution to the UK economy 2008 BCSC 1 Queen Anne’s Gate Westminster, London SW1H 9BT www.bcsc.org.uk Price: £100 (BCSC members £50) Cert no. XXX-XXX-XXXX Designed and produced by www.in2.co.uk THE RETAIL PROPERTY INDUSTRY Its contribution to the UK economy 2008 Retail expenditure is expected to grow to £370bn by 2013 and UK retailled employment is expected to rise by 3% over the ...

Occasional Paper 11: Green Leases

Date: 22/05/2008
Description: 11 BCSC Occasional Paper No.11 Green leases ce 03 02 01 05 07 – Owners’ responsibilities 09 – Tenants’ responsibilities – Overcoming barriers 07 – The importance of partnership 06 How green leases work Further information – Cost benefits for tenants – Cost benefits for landlords Promoting benefits 12 11 10 10 g a new factor to the equation by offering a from voluntary clauses to legally binding provisions ntracts. This occasional paper, written by Roy of the Sustainability ...

Guidance Note 57: The Tribunals, Courts and Enforcement Act

Date: 25/11/2008
Description: 'Distress' - the procedure whereby a bailiff can seize goods for non payment of rent has always been a contentious issue. The right to distrain arises from centuries on common law and is often felt to be complex, archaic and confusing. Government has therefore sought...

Guidance Note 56: Climate change – What This Means for Retail Property

Date: 16/04/2008
Description: This guidance note is intended to offer an overview of how people have contributed to climate change, the political and economic drivers behind the move towards a low carbon economy, and the implications for retail property in Europe.

Guidance Note 55: Energy, Water and Waste - Sustainable Technologies Materials and Costs

Date: 02/04/2008
Description: The retail property industry must look at energy, water and waste solutions, in order to comply with government legislation and meet the planning requirements of local authorities. The attached paper outlines sustainable options that can assist with this compliance.

Guidance Note 53: EPCs and DECs – a Guide to New Building Requirements (revised April 2008)

Date: 01/04/2008
Description: Beginning in October 2008, all buildings that are built, sold or rented will require an Energy Performance Certificate (EPC). The certificates assess the property’s energy efficiency and estimated running costs.

Positive Places: Reading Cardboard Partnership

Date: 30/04/2014
Description: With local authorities under no obligation to provide commercial waste recycling schemes, recycling cardboard from a trade waste stream is a major problem for small businesses. Taken individually, the amount of waste generated by each small business in Reading’s town centre could not justify the financial outlay of a waste recycling contract.

BCSC / Experian Footfall Monitor – April 2015

Date: 18/05/2015
Description: In partnership with Experian Footfall Monitor.

Threat Level Increase

Date: 29/08/2014
Description: The threat level from international terrorism has changed from SUBSTANTIAL to SEVERE in response to the developments in Syria and Iraq. This means it is highly likely that a terrorist attack could happen in the UK.

Street View Imagery/3D Imagery Mapping

Date: 02/07/2014
Description: This guidance note has been written in response to requests from business and industry following approaches from Street View Imagery/3D Imagery companies to photograph and map the internal footprints of publicly accessible sites.

Guidance Note 96: Shopfront Design

Date: 22/05/2015
Description: This paper describes the technical issues that affect internal and external shopfront design and the issues that should be considered as part of the design process.

BCSC / LDC Shopping Centre Vacancy Monitor: May 2015 – Members Only

Date: 15/05/2015
Description: In partnership with LDC.

BCSC / LDC Shopping Centre Vacancy Monitor: May 2015 – All Access

Date: 15/05/2015
Description: In partnership with LDC.

Guidance Note 97: Slip Resistance

Date: 02/06/2015
Description: The purpose of this guidance note is to give an overview of the issue of slip resistance for flooring materials in retail developments, whether internal or external environments.

BCSC / Experian Footfall Monitor – May 2015

Date: 11/06/2015
Description: On the month, town centres performed better than out-of-town centres.

Guidance Note: 98: Construction (Design and Management) Regulations 2015

Date: 18/06/2015
Description: This guidance note provides an overview of the Construction (Design and Management) Regulations 2015, detailing the changes that have been made to the 2007 CDM Regulations.

Guidance Note 99: Whole-life Carbon Impacts in Retail

Date: 29/06/2015
Description: In the retail property sector, it is often considered that occupiers’ activities are the main source of carbon emissions. Operational emissions such as heating, cooling and electricity consumption are the obvious sources to acknowledge over time.

Sustainable Shopping Centres: Energy, Performance and Value Report

Date: 30/06/2015
Description: Shopping centres have much to gain from energy efficiency. Retail is the second largest consumer of energy in the UK, costing the sector £3.3 billion in 2013. The Carbon Trust states a 20% reduction in energy costs for retailers equals a 5% increase in sales.

Guidance Note 100: BREEAM and Part L

Date: 01/07/2015
Description: This guidance note provides an update to the September 2012 Guidance Note 69 – Sustainability and Part L. The update has been provided following the recent publication of BREEAM 2014 and Building Regulations Part L 2013.

Guidance Note 54: Minor Refurbishment of Shopping Centres and Retail Units – Opportunities to Improve Sustainability

Date: 12/03/2008
Description: This brief guidance note aims to illustrate what can be done at minimum cost to improve sustainability performance in shopping centres and retail units when undertaking refurbishment works.

Guidance Note 52: National Non-domestic Rating – Changes in Void Rating

Date: 19/12/2007
Description: In the budget of March 2007, the Chancellor of the Exchequer announced significant reforms to the existing void rating legislation in England and Wales.

Guidance Note 51: Sustainability and Environmental Design Approach Considerations for Retail Developments

Date: 17/09/2007
Description: This guidance note has been kindly undertaken by WSP on behalf of the Technical Affairs Committee. Its aim is to provide clear guidance on building regulations Part L with particularly reference to shopping places.

Guidance Note 50: Lifts in the Retail Environment

Date: 18/07/2007
Description: This guidance note has been kindly undertaken by WSP on behalf of the Technical Affairs Committee. Its aim is to provide clear and simple advice on the installation and maintenance of lifts in retail environments.

Guidance Note 49: Retail Occupiers Handbook

Date: 13/03/2007
Description: This paper has been prepared to update and replace Guidance Note 30 on Shopping Centre Management Regulations and to offer the shopping centre industry assistance in preparing an occupiers handbook, but not the implementation or operation thereof.

Guidance Note 47: Business Plans

Date: 15/02/2006
Description: This paper has been prepared to offer the shopping centre industry guidance on business plan preparation and operation, but given the diversity of the industry and parties involved in the latter, the note should not be seen as prescriptive, but rather as a menu which parties can use as an “aide memoire” in looking to create and operate a business plan.

Guidance Note 45: Providing 'Entertainment’ in Shopping

Date: 20/10/2005
Description: The provisions of the Licensing Act 2003 will have implications in managing shopping centres, retail and leisure parks where entertainment is provided and that entertainment falls within the definition of ‘regulated entertainment’.

Guidance Note 46: Sustainability for the Retail Sector

Date: 23/11/2005
Description: These guidance notes have been prepared by the BCSC to raise awareness of the key environmental sustainability issues affecting the retail sector.

Guidance Note 44: Keeping Shopping for Customers

Date: 05/12/2005
Description: ASBOs were introduced by the Crime and Disorder Act 1998 (“the Act”) which came into force in April 1999. ASBOs are part of the Government’s agenda to tackle crime and anti-social behaviour and improve the quality of life in local communities.

Guidance Note 43: Drugs Awareness

Date: 18/03/2005
Description: This note is designed to advise on possible management, personnel training and awareness issues. Contact advice on other Agencies that may be helpful is also offered. It is not designed to provide details of drugs or the wider impact and cost of drug abuse.

Guidance Note 42: Green Travel Plan

Date: 02/03/2004
Description: A Green Travel Plan (GTP) will be required to be submitted alongside planning applications which are likely to have significant transport implications as noted in PPG13 (paragraph 87). Under certain circumstances some or all of a travel plan may be made binding either through conditions attached to a planning permission or through related planning obligations (e.g. Section 106 agreement).

Guidance Note 41: The Private Security Industry Act 2001

Date: 15/06/2004
Description: The private security industry comprises a number of different sectors including provision of manned guarding, wheel-clamping, door supervisors, private investigators and security consultants.

Guidance Note 40: the New Code of Practice

Date: 11/02/2003
Description: In 2002, at the request of the then Department for Transport, Local Government and the Regions, the Commercial Leases Working Group published a new “Code of Practice for Commercial Leases in England and Wales”.

Focus: The Challenge of Mixed Use

Date: 14/10/2008
Description: FOCUS The challenge of mixed use Contents Introduction 01 Environment 06 22 04 Making money from mixed use 20 02 The prevalence of mixed use 18 – The challenge of social housing The planning system – the driver for mixed use Integrating housing Managing the development process The new arrangements – The funders – The developers reorganise – The mixed use developer – The operator’s viewpoint Conceiving the scheme – ‘taking a mixed use view’ 08 08 10 10 11 12 and completed ...

Occasional Paper 10: CCTV User Guide for Shopping Environments

Date: 24/10/2007
Description: Designed and produced by Price: £25 (BCSC members £15) www.in2.co.uk Westminster, London SW1H 9BT 1 Queen Anne’s Gate BCSC 10 CCTV user guide for shopping environments BCSC Occasional Paper No.10 01 02 02 02 03 03 03 04 06 Introduction CCTV licensing and regulation – Licensing – Data protection The operational requirement – Introduction – Level 1 – Level 2 – Define the problem 06 – Management issues Protection Commissioner by the Office of the Data – ‘CCTV Code of ...

Future of Retail Property: Shopping Places for People – Main Report

Date: 10/12/2007
Description: Future of Retail Property Shopping Places for People Price: £75 (BCSC members £25) 10 01 02 03 04 05 06 07 08 09 10 BCSC 1 Queen Anne’s Gate www.in2.co.uk Future of Retail Property Shopping Places for People Designed and produced by Shopping Places for People Future of Retail Property Westminster, London SW1H 9BT Shopping is the UK’s national pastime. The average person makes an annual 200 trips to the shops and about 33% of an average household’s annual spending is on non-food ...

Future of Retail Property: Shopping Places for People – Summary

Date: 10/12/2007
Description: Future of Retail Property Shopping Places for People Price: £75 (BCSC members £25) 10 01 02 03 04 05 06 07 08 09 10 BCSC 1 Queen Anne’s Gate www.in2.co.uk Future of Retail Property Shopping Places for People Designed and produced by Shopping Places for People Future of Retail Property Westminster, London SW1H 9BT Shopping is the UK’s national pastime. The average person makes an annual 200 trips to the shops and about 33% of an average household’s annual spending is on non-food ...

Future of Retail Property: Future Shopping Places – Main Report

Date: 14/11/2007
Description: Future of Retail Property Future Shopping Places Price: £75 (BCSC members £25) 09 01 02 03 04 05 06 07 08 09 BCSC 1 Queen Anne’s Gate www.in2.co.uk Future of Retail Property Future Shopping Places Designed and produced by Future Shopping Places Future of Retail Property Westminster, London SW1H 9BT 10 In the face of pressures from increasingly demanding shoppers and heightened competition, our industry is already starting to respond with radical changes in the shape of future shopping ...

Future of Retail Property: Future Shopping Places – Summary

Date: 05/11/2007
Description: Future of Retail Property Future Shopping Places Price: £75 (BCSC members £25) 09 01 02 03 04 05 06 07 08 09 BCSC 1 Queen Anne’s Gate www.in2.co.uk Future of Retail Property Future Shopping Places Designed and produced by Future Shopping Places Future of Retail Property Westminster, London SW1H 9BT 10 In the face of pressures from increasingly demanding shoppers and heightened competition, our industry is already starting to respond with radical changes in the shape of future shopping ...

Future of Retail Property: How Much Space? – Main Report

Date: 18/10/2007
Description: Future of Retail Property How Much Space? Price: £75 (BCSC members £25) 08 01 02 03 04 05 06 07 08 BCSC 1 Queen Anne’s Gate www.in2.co.uk Future of Retail Property How Much Space? Designed and produced by How Much Space? Future of Retail Property Westminster, London SW1H 9BT 09 10 The predicted slowdown in sales growth, the expansion of internet shopping and the potential for increases in sales per square metre are factors likely to impact on the need for additional retail floorspace ...

Future of Retail Property: How Much Space? – Summary

Date: 18/10/2007
Description: Future of Retail Property How Much Space? Price: £75 (BCSC members £25) 08 01 02 03 04 05 06 07 08 BCSC 1 Queen Anne’s Gate www.in2.co.uk Future of Retail Property How Much Space? Designed and produced by How Much Space? Future of Retail Property Westminster, London SW1H 9BT 09 10 The predicted slowdown in sales growth, the expansion of internet shopping and the potential for increases in sales per square metre are factors likely to impact on the need for additional retail floorspace ...

Guidance Note 39: Disability Discrimination Act (1995)

Date: 11/02/2003
Description: Identifying interfaces with other legislation Certain milestones identified in the Act have been or are soon to be reached, in particular the requirements under Part III of the Act which come into force on 1 October 2004.

Guidance Note 38: The Private Security Industry Act 2001

Date: 31/01/2002
Description: The private security industry comprises a number of different sectors including provision of manned guarding, wheel-clamping, door supervisors, private investigators and security consultants. Although a large portion of the industry is seen as responsible and adopting high standards in its recruitment and other procedures, concerns have long been expressed over the activities and standards of some in the industry.

Guidance Note 37: Security Alerts

Date: 31/01/2002
Description: This Guidance Note has been prepared for the benefit of BCSC members with responsibilities for security in shopping centres. The information provided can be issued to relevant people in your own organisation.

Guidance Note 36: Creating a Safer Shopping Environment

Date: 21/06/2002
Description: A safe and secure environment is the key to creating public and business confidence. Adopting a proactive and partnership approach to ensure a safe shopping environment creates a better experience for the consumer, improves business performance and reduces the security risk as well as protecting and enhancing the value of property assets.

Guidance Note 35: Building Costs for Shopping Malls

Date: 22/05/2001
Description: This guidance note is concerned with the building costs of new and refurbished shopping malls. Separate notes were issued previously (guidance note 8 and guidance note 11).

Guidance Note 34: Construction Costs of Shopping Centre Car Parks

Date: 01/05/2001
Description: Both cost and space requirements of a typical parking bay differ with the various types of car park. The cost to space relationship is illustrated in tabular format overleaf. It can be seen that the optimum is the surface (grade) car park: the most spaces in a given area for the least relative cost.

Guidance Note 32: Environmental Regulation, February

Date: 07/02/2001
Description: Specific environmental legislation to date really only addresses industrial processes and only the waste disposal aspects of the Environmental Protection Act impinge directly on the day to day management of shopping centres in a mandatory way.

Guidance Note 33: A Guide to the Data Protection Act 1998

Date: 30/03/2001
Description: Market Research: individuals have a right under the Act to object to direct marketing. Any market research forms, including competition entries, used for gathering personal data of customers should contain a tick box for individuals to request that they do not receive direct marketing information.

Guidance Note 31: Environmental Impact Assessments

Date: 01/02/2001
Description: It is now a statutory requirement to undertake an Environmental Impact Assessment (EIA) for certain specified developments.

Guidance Note 29: Property Dispute Management

Date: 26/07/2000
Description: The Civil Procedure Rules (“CPR”) came into force on 26 April 1999 and apply to ALL Court proceedings whether current or commenced after that date. It therefore applies to lease renewal proceedings as much as other litigation.

Guidance Note 28: Fire Certificates – Owners, Managing Agents and Tenants

Date: 11/01/2000
Description: It is essential for owners, managing agents and tenants of shopping centres to read, understand and comply fully with the requirements of fire certificates issued under the Fire Precautions Act 1971.

Guidance Note 26: Crime and Disorder Act 1998

Date: 13/07/1999
Description: The Act requires police and local authorities to work in partnership, and with others (including shopping centre owners, retailers and managers), to reduce crime and disorder at a local level.

Guidance Note 27: Telecommunications Equipment Erected on Buildings

Date: 23/10/2009
Description: Shopping Centre Owners and Managing Agents are often approached by Licensed Operators under the Telecommunications Act 1984 such as Vodafone or Orange. The approaches relate to proposals for the installation of aerials/masts/satellite dishes or other telecommunications apparatus.

Guidance Note 25: Bomb Threats: Search, Evacuation and Recovery Procedures

Date: 25/04/1999
Description: The overriding consideration must always be the safety of the general public, members of centre staff, other occupiers of the shopping centre and retailers‘ staffs and precautionary steps should be taken to ensure that...

Guidance Note 21: The Disability Discrimination Act (1995)

Date: 28/08/1997
Description: The Disability Discrimination Act introduces new laws and measures aimed at ending the discrimination which many disabled people face.

Future of Retail Property: Future of Retail Business Models – Main Report

Date: 25/10/2007
Description: Future of Retail Property Future of Retail Business Models Price: £75 (BCSC members £25) 07 01 02 03 04 05 06 07 BCSC 1 Queen Anne’s Gate www.in2.co.uk Future of Retail Property Future of Retail Business Models Designed and produced by Future of Retail Business Models Future of Retail Property Westminster, London SW1H 9BT 08 09 10 ‘Evolve or die’ – the pressure on retail has never been more compelling than it is today, and retailers have had to meet this pressure head on with a ...

Future of Retail Property: Future of Retail Business Models – Summary

Date: 25/10/2007
Description: Future of Retail Property Future of Retail Business Models Price: £75 (BCSC members £25) 07 01 02 03 04 05 06 07 BCSC 1 Queen Anne’s Gate www.in2.co.uk Future of Retail Property Future of Retail Business Models Designed and produced by Future of Retail Business Models Future of Retail Property Westminster, London SW1H 9BT 08 09 10 ‘Evolve or die’ – the pressure on retail has never been more compelling than it is today, and retailers have had to meet this pressure head on with a ...

Servicing Areas for Shopping Centres (2007)

Date: 28/08/2007
Description: Servicing Areas for Shopping Centres 2007 edition Written by Peter Mynors FICE FIHT TPS, Consultant, Capita Symonds Ltd Edited by BCSC’s Technical Affairs Committee The text of this publication may not be reproduced nor may talks or lectures based on material contained within the document be given without the written consent of BCSC. No responsibility for any loss occasioned to any person acting or refraining from action as a result of any material included in this publication can be ...

Future of Retail Property: in Town or Out of Town? (2006) – Main Report

Date: 27/09/2006
Description: Future of Retail Property In Town or Out of Town? Price: £75 (BCSC members £25) 06 01 02 03 04 05 06 BCSC 1 Queen Anne’s Gate www.in2.co.uk Future of Retail Property In Town or Out of Town? Designed and produced by In Town or Out of Town? Future of Retail Property Westminster, London SW1H 9BT 07 08 09 10 Over the last decade Government policy has driven significant retail development in urban centres with a substantial number of similar projects in the pipeline. This trend is set to ...

Future of Retail Property: in Town or Out of Town? (2006) – Summary

Date: 27/09/2006
Description: Future of Retail Property In Town or Out of Town? Price: £75 (BCSC members £25) 06 01 02 03 04 05 06 BCSC 1 Queen Anne’s Gate www.in2.co.uk Future of Retail Property In Town or Out of Town? Designed and produced by In Town or Out of Town? Future of Retail Property Westminster, London SW1H 9BT 07 08 09 10 Over the last decade Government policy has driven significant retail development in urban centres with a substantial number of similar projects in the pipeline. This trend is set to ...

Future of Retail Property: Future of Retail Transport: Access, Information and Flexibility

Date: 22/05/2006
Description: Future of Retail Property Future of Retail Transport: Access, Information and Flexibility Price: £75 (BCSC members £25) 05 01 02 03 04 05 BCSC 1 Queen Anne’s Gate www.in2.co.uk Future of Retail Property Future of Retail Transport: Access, Information and Flexibility Designed and produced by Future of Retail Transport: Access, Information and Flexibility Future of Retail Property Westminster, London SW1H 9BT 06 07 08 09 10 Efficient and flexible transport options will be fundamental to ...

Future of Retail Property: Future of Brands – Main Report

Date: 20/02/2006
Description: Future of Retail Property Future of Brands Price: £75 (BCSC members £25) 04 01 02 03 04 BCSC 1 Queen Anne’s Gate www.in2.co.uk Future of Retail Property Future of Brands Designed and produced by Future of Brands Future of Retail Property Westminster, London SW1H 9BT 05 06 07 08 09 10 To engage shoppers and win their loyalty, shopping places – as well as products and services – will need to make intelligent use of brands that respond to individual, personal and emotional needs. BCSC ...

Future of Retail Property: Future of Brands – Summary

Date: 20/02/2006
Description: Future of Retail Property Future of Brands Price: £75 (BCSC members £25) 04 01 02 03 04 BCSC 1 Queen Anne’s Gate www.in2.co.uk Future of Retail Property Future of Brands Designed and produced by Future of Brands Future of Retail Property Westminster, London SW1H 9BT 05 06 07 08 09 10 To engage shoppers and win their loyalty, shopping places – as well as products and services – will need to make intelligent use of brands that respond to individual, personal and emotional needs. BCSC ...

Future of Retail Property: Online Retailing – the Impact of Click on Brick - Main Report

Date: 21/01/2006
Description: Future of Retail Property Future of Brands Price: £75 (BCSC members £25) 04 01 02 03 04 BCSC 1 Queen Anne’s Gate www.in2.co.uk Future of Retail Property Future of Brands Designed and produced by Future of Brands Future of Retail Property Westminster, London SW1H 9BT 05 06 07 08 09 10 To engage shoppers and win their loyalty, shopping places – as well as products and services – will need to make intelligent use of brands that respond to individual, personal and emotional needs. BCSC ...

Future of Retail Property: Online Retailing – the Impact of Click on Brick - Summary

Date: 21/01/2006
Description: Future of Retail Property Future of Brands Price: £75 (BCSC members £25) 04 01 02 03 04 BCSC 1 Queen Anne’s Gate www.in2.co.uk Future of Retail Property Future of Brands Designed and produced by Future of Brands Future of Retail Property Westminster, London SW1H 9BT 05 06 07 08 09 10 To engage shoppers and win their loyalty, shopping places – as well as products and services – will need to make intelligent use of brands that respond to individual, personal and emotional needs. BCSC ...

BCSC / Experian Footfall Monitor – June 2015

Date: 17/07/2015
Description: On the year, out-of-town shopping centres performed better than town centre shopping centres.

Enabling Retail Development

Date: 17/07/2015
Description: Through these positive case studies of successful regeneration, we hope to inspire all local authorities who may be hesitant to progress initiatives which reinvigorate their towns and cities.

BCSC / LDC Shopping Centre Vacancy Monitor: July 2015 – Members Only

Date: 24/07/2015
Description: Overall the picture amongst regional shopping centres is a positive one.

BCSC / LDC Shopping Centre Vacancy Monitor: July 2015 – All Access

Date: 24/07/2015
Description: In partnership with LDC.

Nightvision – Town Centres for All

Date: 24/10/2006
Description: NIGHTVISION TOWN CENTRES FOR ALL The Civic Trust is an independent, national organisation with charitable status. It is the umbrella body for over 800 civic societies, representing over 250,000 individuals committed to improving and caring for places where people live and work. It is the leading UK charity dedicated to bringing vitality, sustainability and high quality design to the built environment. The Trust works with people to promote thriving towns and villages, developing dynamic ...

BCSC / FootFall Monitor - July 2015

Date: 11/08/2015
Description: In-town and out-of-town shopping centres both saw footfall increase on the month.

BCSC / FootFall Monitor - August 2015

Date: 22/09/2015
Description: On the year, town shopping centres performed better that out-of-town shopping centres.

Guidance Note 101: Fire Regulations and the Design of Retail Developments

Date: 29/09/2015
Description: This guidance note provides an overview of the regulations for fire safety in the design of shopping centres and retail environments, together with useful guidance regarding the early stages of design.

BCSC / FootFall Monitor - September 2015

Date: 15/10/2015
Description: On the year, town centre shopping centres performed better than out-of-town shopping centre.

BCSC / LDC Shopping Centre Vacancy Monitor: October 2015 – Members Only

Date: 19/10/2015
Description: OCTOBER 2015 BCSC / LDC Shopping Centre Vacancy Monitor This shopping centre vacancy monitor developed in partnership with BCSC and the Local Data Company (LDC), aims to provide an overview of the level of vacancy rates. In seeking to understand industry performance, this quarterly monitor covers 675 shopping centres across Britain, providing detailed analysis of vacancy rates within the top 30, 50, 100 and 675 centres, supported with breakdowns by region, retail / leisure, multiple and ...

BCSC / FootFall Monitor - October 2015

Date: 09/11/2015
Description: On the year, town centre shopping centres performed better than out-of-town shopping centres.

Guidance Note 102: Electronic Cigarette (Vaping)

Date: 13/11/2015
Description: The newly revised EU Tobacco Products Directive proposes to regulate e-cigarettes as a tobacco related product. These new rules set to be implemented across EU Member States will specify how tobacco related products (included e-cigarettes) can be sold, presented and manufactured.

Guidance Note 103: Project Brief for Retail Developments

Date: 20/11/2015
Description: Every site is unique in some way, and will therefore require a development brief specific and appropriate to that site. This relates not only to the physical constraints of the site, yet also to the demographics of the area, the catchment, competing schemes, market demand, desired occupier mix and occupier mix in the wider area.

NaCTSO Guidance Note 2/2015 | Reviewing your Protective Security

Date: 19/11/2015
Description: There is no change to the UK threat level which remains at SEVERE, this means an attack is highly likely. Following the recent attacks, it is important that businesses reassure their staff to ensure they are alert, but not alarmed.

NaCTSO Guidance Note 1/2015 | Developing Dynamic Lockdown Procedures

Date: 19/11/2015
Description: This note provides guidance to develop procedures to dynamically lockdown their sites in response to a fast moving incident such as a firearms or weapons attack, either directly at the site or in the vicinity.

NaCTSO Guidance Note 3/2015 | Guide to Hostile Reconnaissance

Date: 19/11/2015
Description: Terrorists very often undertake some form of reconnaissance before carrying out an attack. They may do this in vehicles or on foot, recording and documenting locations.

BCSC / FootFall Monitor -Black Friday / Cyber Monday - November 2015

Date: 01/12/2015
Description: Footfall in UK shopping centres and retail parks on Black Friday, Saturday and Sunday. Some major retailers did not participate while others scaled back their sale periods.

BCSC / FootFall Monitor - November 2015

Date: 10/12/2015
Description: In partnership with FootFall.

Guidance Note 104: Environmental Impact Assessment (EIA)

Date: 15/12/2015
Description: Amongst the many planning application documents required is often an Environmental Statement (ES) which sets out the findings of an Environmental Impact Assessment (EIA).

PIA Property Data Report 2015

Date: 30/08/2015
Description: This document sets out key facts about commercial property, a sector that makes up a major part of the UK economy in its own right. Commercial property is the physical platform for virtually all the UK’s other major industries and enterprises, as well as providing places in which people can work, shop and enjoy leisure activities.

Research & Education Newsletter December 2015

Date: 16/12/2015
Description: view in browser Follow us: #BCSCresearch We have had a busy year publishing high quality research and guidance on important issues in order to ensure that you feel supported and encouraged to succeed and able to develop your business. Our research has been largely driven through the BCSC Committees and Formal Steering Groups, which provide essential expertise and insight . Our research programme could not have been delivered without their phenomenal support. If you would like BCSC to look ...

BCSC / FootFall Monitor - Christmas Special - December 2015

Date: 15/01/2016
Description: This report is a special feature of the six week trading period over the festive season, week commencing 23 November 2015.

Outlook for Retail 2016

Date: 18/01/2016
Description: Retail is an inherently dynamic sector. The last 12 months has seen the UK retail landscape in continuous flux with digital and online technologies forging an inevitable shift in retail business models. Underlying these sectoral challenges lie a complex macroeconomic environment which underpins consumer sentiment and spending power.

BCSC / LDC Shopping Centre Vacancy Monitor: January 2016 – Members Only

Date: 27/01/2016
Description: This shopping centre vacancy monitor developed in partnership with BCSC and the Local Data Company (LDC), provides an overview of the level of vacancy rates.

Health, Wellbeing & Productivity in Retail: The Impact of Green Buildings on People and Profit

Date: 01/02/2016
Description: This report is an output of Worldn GBC’s Better Places for People campaign. It is the result of a task group process that has been led by the UK Green Building Council, drawing on leadership from member companies in the UK and on international leadership from a global retail group.

Guidance Note 105: Archaeology and the Historic Environment

Date: 02/02/2016
Description: Understanding the significance of the historic environment is fundamental for the design of sympathetic proposals and submission of successful planning applications, listed building consents, scheduled monument consents, as well as funding procurement.

BCSC / FootFall Monitor - January 2016

Date: 16/02/2016
Description: On the year, in-town and out-of-town shopping centres, including retail parks all performed well.

BCSC Strategy 2020

Date: 25/02/2016
Description: BCSC Strategy 2020 Copyright © 2016 BCSC The need for change 01 02 03 05 06 The need for change BCSC Strategic Model What we’ll be doing What will this mean for you, your business and your industry? How we will measure and report performance Over the last few years we have all experienced the significant change in the retail market, driven by technological advances and changes in the way consumers purchase goods and communicate with businesses and one another. Retail property companies ...

BCSC / FootFall Monitor - February 2016

Date: 11/03/2016
Description: Be My Valentine...

Guidance Note 106: Over Tiling Retail Floors

Date: 17/03/2016
Description: The purpose of this guidance note is to provide an overview of the matters that should be taken into account when considering over tiling rather than replacement of a mall floor finish in a retail scheme.

BCSC / FootFall Monitor - ROI - February 2016

Date: 18/03/2016
Description: Our monthly footfall index trend.

BCSC / FootFall Monitor - Easter Weekend 2016

Date: 31/03/2016
Description: A national breakdown for shopping centres compared to 2015.

BCSC / FootFall Monitor - March 2016

Date: 19/04/2016
Description: On the year, in-town and out-of-town shopping centres, including retail parks all observed a drop in footfall. Adverse weather conditions resulted in relatively flat footfall throughout March.

BCSC / LDC Shopping Centre Vacancy Monitor: April 2016 – All Access

Date: 22/04/2016
Description: Containing the largest data set across retail and leisure in Great Britain.

BCSC / LDC Shopping Centre Vacancy Monitor: April 2016 – Members Only

Date: 27/04/2016
Description: Containing the largest data set across retail and leisure in Great Britain.

BCSC / FootFall Monitor - April 2016

Date: 23/05/2016
Description: Containing the largest data set of 300 UK shopping centres.

Guidance Note 107: Insider Threat - Identity Verification

Date: 27/05/2016
Description: This guidance note addresses the issues surrounding identity verification and, in particular, document verification and, thereby, helps to mitigate the risks presented by the insider threat.

BCSC / FootFall Monitor - May 2016

Date: 14/06/2016
Description: Containing the largest data set of 300 UK shopping centres.

Guidance Note 108: Energy Centres

Date: 21/06/2016
Description: Energy centres are best suited to single owner estates where the benefits and challenges can be managed without third party complexity...

Becoming a Dementia-friendly Retailer: A Practical Guide

Date: 11/07/2016
Description: This guide offers guidance on how to increase staff understanding and improve store environments and facilities to make them more accessible to people with dementia, their families and carers.

BCSC / FootFall Monitor - June 2016

Date: 20/07/2016
Description: Containing the largest data set of 300 UK shopping centres.

Brexit: Retail Outlook

Date: 26/07/2016
Description: A lot has happened in the month since the majority of the UK voted to leave the European Union. Politics, financial markets, the economy and the media have all reacted and responded in different ways.

BCSC / LDC Shopping Centre Vacancy Monitor: July 2016 – Members Only

Date: 03/08/2016
Description: Our latest research shows vacancy rates declining for the fifth consecutive quarter, reaffirming the stable trend of declining vacancy at UK shopping centres driven by a strengthening occupier market and active asset management.

BCSC / LDC Shopping Centre Vacancy Monitor: July 2016 – all access

Date: 03/08/2016
Description: Containing the largest data set across retail and leisure in Great Britain.

Quarterly Retail Pulse: Q2 2016

Date: 10/08/2016
Description: With heightened uncertainty leading to a loss of business confidence the repercussions of the referendum result will take time to feed through to the real economy. To understand the real impact on both the macroeconomic environment and industry performance, this quarterly update will provide analysis behind the following key indicators.

BCSC / FootFall Monitor - July 2016

Date: 11/08/2016
Description: BCSC FOOTFALL MONITOR JULY 2016 Containing the largest data set of 300 UK shopping centres NIGHT-TIME ECONOMY: 6PM-10PM 0.0% REGIONAL TOP PERFORMERS: M-O-M Y-O-Y YORKSHIRE & THE HUMBER NOrTHERN IRELAND +9.3% 0.0% SHOPPING PLACES: RETAIL PARKS IN-TOWN SHOPPING CENTRES OUT-OF-TOWN SHOPPING CENTRES +3.0% +2.0% +1.0% +3.0% M-O-M Y-O-Y -3.0% +6.0% MONTH-ON-MONTH 6 MONTH ANALYSIS: (FEB 16 - JUL 16) +12.0% +8.0% +4.0% M-O-M Y-O-Y 0.0% +16.0% 0.0% -4.0% -8.0% -12.0% -16.0% -20.0% FEB 16 BCSC © 2016 ...

Revo Footfall Monitor - August Data

Date: 05/10/2016
Description: A return to ‘staycation’ brings stability.

Revo Membership Pack

Date: 05/10/2016
Description: Join our community. Revo supports everyone involved in the diverse world of retail property and placemaking to thrive and prosper – energising and driving progress for our industry and our members. Revo combining ‘retail’ and ‘evolution’ promotes the UK retail property and placemaking community. Whether you’re a retailer or an investor, a local council or a restaurateur, a centre manager or a cinema chain, you are a valued member of our growing community, and we’re here to help ...

Revo / ShopperTrak Footfall Monitor - September 2016 Data

Date: 13/10/2016
Description: In a nutshell, flat and falling.

Revo / Lunson Mitchenall Development Pipeline Report

Date: 18/10/2016
Description: Revo and Lunson Mitchenall have produced regular commentary on the changes in the shopping centre development pipeline for over 10 years. In that time the amount of new floor space opening has undergone dramatic swings from a high of 8 million sq ft in 2008 to zero in 2012 reflecting the impact of changed economic and financial conditions.

Property Data Report 2016

Date: 19/10/2016
Description: This report sets out key facts about commercial property, a sector that makes up a significant part of the UK economy. Commercial property is the physical platform for virtually all the UK’s major industries and enterprises, as well as providing places in which people work, shop and enjoy leisure activities.

Revo / LDC Retail and Leisure Vacancy Monitor - October 2016

Date: 02/11/2016
Description: The Revo and the Local Data Company (LDC) Retail and Leisure Vacancy Monitor, provides an overview of the level of vacancy rates. This quarterly monitor covers 683 shopping centres across Britain.

Revo / ShopperTrak Footfall Monitor - October 2016 Data

Date: 11/11/2016
Description: Halloween brings scarily positive news, in such an uncertain world: a jump in shopper footfall!

Quarterly Retail Briefing: Q3 2016

Date: 14/11/2016
Description: The report is welcome news in advance of Black Friday and as we approach the busy festive trading period. The economic fundamentals which drive retail performance remain firm post-Brexit.

Integrated Safety Management and Major Incidents in Retail Places

Date: 28/11/2016
Description: This guidance is aimed at the managers of retail and leisure environments, in particular shopping centres. It sets out the general principles and good practice associated with a model called Integrated Safety Management (ISM), at a non-technical level.

Guidance Note 109 - The Recruitment and Training of Security Officers in Retail Property

Date: 28/11/2016
Description: Security officers are deployed in shopping centres in order to support the property owner and/or management team in delivering a safe and secure environment in which to do business by...

Guidance Note 110 - Managing Security in Retail Car Parks

Date: 28/11/2016
Description: A significant number of shopping trips begin and end by visiting a retail place car park. The car park, therefore, becomes an important and integral customer service, which will reflect the quality of the centre.

Revo / ShopperTrak Footfall Monitor - November 2016

Date: 15/12/2016
Description: Gearing up for Christmas...

Revo / ShopperTrak Footfall Monitor - Black Friday Special

Date: 15/12/2016
Description: In line with our predictions and the established trend, Black Friday has seen...

Counter Terrorism Security Update

Date: 20/12/2016
Description: On Monday 19 December 2016 at about 20:00, a heavy goods vehicle drove into a Christmas Market in Berlin, Germany. At this time 12 people have been killed and 48 injured as a result of the incident. It is believed that the vehicle had been stolen and the incident is being investigated by German authorities as a probable terrorist attack.

Investing in the UK Retail Market: a Global Opportunity

Date: 18/01/2017
Description: Retail is one of the most important sectors to the UK economy and to communities. Retail businesses sell £326 billion of goods and services a year.

The 2017 Industry Criteria & Guidance

Date: 17/01/2017
Description: With over 260 BIDs at the start of 2017, and more to be developed and renewed during the year, there has never been a more important time to refresh our annual BID Industry Criteria & Guidance to those bringing forward BID Proposals.

Investing in the UK Retail Market: a Global Opportunity - Report Highlights

Date: 20/01/2017
Description: Retail is one of the UK’s success stories: a vibrant and innovative sector generating £326 billion in sales each year and directly employing around 3 million people.

Outlook for Retail 2017

Date: 02/03/2017
Description: We have entered 2017 in extraordinarily uncertain times. The political and economic environment has changed markedly over the last 12 months. It is difficult to remember a more challenging time to take a view on how these events will play out for the retail industry.

Quarterly Economic Briefing: February 2017

Date: 09/03/2017
Description: Consumer momentum remains strong but challenges await in 2017.

Mail screening and security – Specification

Date: 27/03/2017
Description: PAS 97:2015 is a specification for mail screening and security within your organization. It contains everything you need to help identify and implement appropriate postal security and screening measures that address the risks your organization faces.

Guidance Note 111: Sustainability Signposting Guide

Date: 04/04/2017
Description: Sustainability in the retail and property industry continues to be on the agenda for most retail development. There is a vast amount of industry guidance and best practice available which continues to evolve.

Revo - Brand Book

Date: 19/05/2017
Description: Introducing Revo. Our new brand. Revo is a new brand for a new era. These are exciting times for retail property and placemaking. The landscape is changing profoundly and will continue to do so. Distinctions are blurring – we’re not just about shopping anymore. Our world is continually diversifying and shifting… and we sit right at the heart of it. The next pages describe what Revo is all about. Who we are, what we stand for and what we intend to achieve. From now on, we all need to ...

Guidance Note 112: Minimum Energy Efficiency Standards (MEES)

Date: 23/05/2017
Description: MEES will be extended to cover all leases, including where a lease is already in place. All non-domestic property types are in scope of the regulations, except for those that do not require an EPC under current regulations.

Quarterly Retail Briefing: June 2017

Date: 05/06/2017
Description: Despite solid consumer spending, challenges remain ahead.

Revo / ShopperTrak Footfall Monitor - January 2017

Date: 02/01/2017
Description: On the year, week-on-week performance remained negative with performance down each week of January.

Revo / LDC Retail and Leisure Vacancy Monitor - January 2017

Date: 02/01/2017
Description: Shopping centres saw the largest decline in vacancy across Q3 2016.

Guidance Note 113: To demolish or to rebuild?

Date: 21/07/2017
Description: Within the current market we are seeing that developers are increasingly adapting and enhancing existing assets rather than undertaking extensive demolition and large scale new build works.

Glossary of Industry Terms

Date: 21/07/2017
Description: This Glossary, prepared on behalf of the Revo Security & Safer Shopping Committee, is aimed at all participants of retail property industry. It is intended to be a guidance on acronyms and common terms used across the industry, covering all key areas such as policy, legislation, safety and planning.

Guidance Note 114: Soft landings in retail

Date: 08/08/2017
Description: The concept of soft landings is to have an approach to project procurement and handover that delivers better building outcomes.

The Front Line | Issue 2 | The Insights Issue

Date: 25/09/2017
Description: Re v o t h e Fr o n t L i n e 1 #2 the Front line. The insights issue. September 2017 INC LuSI VITYcrazier?! Could it be any It's all about insight, trends and analysis. Get this inside facts p.22 It's all about inclusivity. Read our special insert. Upfront and personal: The Lord Holmes of Richmond MBE p.10 and BPF, to lobby for more radical change to peg business rates increases to CPI rather than the higher RPI. In addition to this, we are also advocating for a long overdue change to ...

Guidance Note 115: Structural design flexibility considerations

Date: 17/10/2017
Description: The aim of the paper is to highlight several potential considerations that the client needs to be advised of at the outset of a development project to allow the most economic structural frame to suit the requirements to be procured.

Guidance Note 116: How does your public realm measure up?

Date: 04/12/2017
Description: The importance of public realm in retail environments. Public realm provides probably the biggest opportunity to assist placemaking and is key to all retail developments, whether they are external streets and squares, malls, retail parks or high streets. It is the interface with the customer on arrival and its initial perception can set the brand and tone of a development from the outset.

Retail Occupier's Handbook

Date: 13/12/2017
Description: The occupier’s handbook is the main guide to assist in the smooth running of the centre, providing clear guidance on the rules and regulations. However, it should also be seen as a mean to facilitate the partnership between occupier and owner.

Quarterly Economic Briefing: Special Edition January 2018

Date: 11/01/2018
Description: As we enter 2018, the retail business environment is facing many challenges. The uncertainty around Brexit, increased costs of doing business and stifled consumer spending are key challenges for the industry.

Quarterly Economic Briefing: January 2018 Snapshot

Date: 11/01/2018
Description: The consumer environment remains challenging, as inflation, a squeeze on personal finances and the continued uncertainty surrounding Brexit has weakened consumer confidence to the lowest level in four years.

Guidance Note 117: Cash and valuables in transit

Date: 26/02/2018
Description: This guidance has been developed by members of the Revo Security and Safer Shopping Committee. Its aim is to provide helpful advice to retailers and others to reduce the risk of Cash and Valuables in Transit (CVIT) robbery when cash is transported to and from shopping centres and other retail locations in general.

Quarterly Retail Briefing: April 2018

Date: 12/04/2018
Description: The consumer confidence proved resilient in the first quarter of 2018, as it improved in March 2018, beating market expectations.

Quarterly Retail Briefing: April 2018 Snapshot

Date: 12/04/2018
Description: The consumer confidence proved resilient in the first quarter of 2018, as it improved in March 2018, beating market expectations.

Fixing Our Town Centres - Phase One

Date: 12/04/2018
Description: Carter Jonas and Revo are striving to 'shine a light' on the key issues and/or challenges facing the UK's town centres. In order to understand the extent of the problem, we asked a selection of local authorities, investors, developers and other key stakeholders to highlight the perceived challenges and the potential solutions.

Customer Experience Guide

Date: 13/04/2018
Description: We need to offer a diverse customer experience, one that isn’t left to chance. This guide has been produced to help you choose your recipe for success.

Guidance Note 119: Traveller Incursion

Date: 20/06/2018
Description: This guidance note has been created in response to the lack of retail industry guidelines regarding travellers’ incursion on private land. As reported by a Revo member Alan Wright, Regional Facilities Manager at Handforth Retail Park, he had to deal with such a situation with no guidelines.

Evolution of the Leisure Experience; Looking Forward

Date: 28/06/2018
Description: Amid changing customer behaviour, the role of leisure and in particular food and beverage (F&B) in the retail environment has evolved significantly in recent years. The inflow of contradictory news on the performance and the possible future of the sector has created a rather confusing picture. This research explores the broad spectrum of issues concerning the leisure market, from the change in consumers’ behaviour, impact of technology to the implications for the property industry.

Evolution of the Leisure Experience; Looking Forward: Executive Summary

Date: 28/06/2018
Description: Free to access, just log in! Amid changing customer behaviour, the role of leisure and in particular food and beverage (F&B) in the retail environment has evolved significantly in recent years. The inflow of contradictory news on the performance and the possible future of the sector has created a rather confusing picture. This research explores the broad spectrum of issues concerning the leisure market, from the change in consumers’ behaviour, impact of technology to the implications for ...

Quarterly Retail Economic Briefing - July 2018

Date: 11/07/2018
Description: Retail sales are up! In partnership with Retail Economics.

Quarterly Retail Economic Briefing - July 2018 Snapshot

Date: 11/07/2018
Description: Retail sales are up! In partnership with Retail Economics. Free for all to access - just log in.

Guidance Note 120: Non-Standard Event Design Awareness and Considerations

Date: 01/08/2018
Description: The aim of the paper is to highlight the implications on the design of the primary frame structure when considering accidental or malicious events. Described below are several criteria that all need to be clearly defined, understood and incorporated as the ‘baseline’ for the structural aspects of the development.

Business Crime Security & Crime Prevention Advice

Date: 14/08/2018
Description: Useful contacts to provide you with help and advice on how to prepare your business to deal with terror incidents and the aftermath.

Guidance Note 121: Urban Explorers

Date: 17/08/2018
Description: This document has been developed by members of the Revo Security and Safer Shopping Committee for Centre Managers and Heads of Security, and others to assist them in understanding urban exploring (urbex) and what can be done about it.

The New Food Hall Model - Learning by Example

Date: 05/09/2018
Description: Our retail centres have faced the challenges of the 2008 recession and the ongoing impact of online shopping. This has led to a clearly demonstrable reduction in retail space requirements. In recent years we have seen the resulting loose space taken up with cinema and restaurant-led leisure and we believe the next wave of retail repurposing will increasingly include food-led market halls.

Revo Manchester 2018 Show Guide

Date: 18/09/2018
Description: Show Guide Get Connected! Wifi: MCCC #Revo2018 Supporting partner: Contents 1 03 Welcome 05 Schedule of events at a glance 07 Programme 11 Our speakers 30 Our sponsors 46 Our exhibitors 63 Floor plan 65 Exhibitor list 66 Revo City 71 F&B and Leisure Showcase 75 Our Partners 2 Welcome 12 months on from the first rebranded Revo Conference in Liverpool, it won’t have escaped anyone’s attention that we continue to live in challenging times. No matter who you are the impacts of demographic ...

Quarterly Retail Economic Briefing - October 2018

Date: 10/10/2018
Description: Joint-hottest summer on record drove up sales but nevertheless we remain cautious on the remainder of the year. Member access.

The Physical Store in the Omnichannel World - Presentation.

Date: 05/11/2018
Description: The physical store has not disappeared from the customer’s journey and in fact is very much alive and a fundamental part of the shopping experience – and will remain so.

Tomorrow's World: Retail on the line

Date: 06/11/2018
Description: Members access. Retail is undergoing seismic change, with a constantly evolving landscape where those most adaptive and open to collaboration will succeed. Only when all sides come together, working in partnership with commitment and positive engagement, will retail continue to evolve, positively.

Executive Summary - Tomorrow's World: Retail on the line.

Date: 06/11/2018
Description: Available to all - just log in! Retail is undergoing seismic change, with a constantly evolving landscape where those most adaptive and open to collaboration will succeed. Only when all sides come together, working in partnership with commitment and positive engagement, will retail continue to evolve, positively.

Crime Reporting Systems: Guidance Note 122

Date: 30/11/2018
Description: Crime reporting systems. Guidance note 122 This guidance note explores the nature of business crime reduction partnerships (BCRPs) and policing in town centres. It outlines the key requirements of IT crime reporting systems and their installation. The guidance provided also highlights suitable systems on the market helping to inform management decisions on which system to adopt. Background. The 1980’s saw a large number of Shopwatch and Townlink Radio groups establish in an attempt by ...

Revo Insightful '19 Report

Date: 09/01/2019
Description: It is generally recognised that the retail industry today is facing greater challenges than ever before, as the sector evolves to the rapidly changing consumer landscape. Technology has changed how we live, work and shop, and as the online and offline worlds blend consumers are increasingly looking for experience, convenience and great service. Political uncertainty in the UK is clearly having a dramatic impact on business and consumer confidence, and ultimately investment and spending.

Revo Guidance Note 123: Keeping retail places free from anti-social behaviour

Date: 09/04/2019
Description: Anti-social behaviour within retail places causes anxiety for law-abiding shoppers, especially children. Its effects can have major implications for the viability of a shopping centre. If ASB affects footfall adversely, it will consequentially have a direct bearing on retail trade if no action is taken. The 1998 Crime and Disorder Act introduced anti-social behaviour orders (ASBOs). Over time, ASBOs received a significant amount of criticism in the media, although they were used extensively ...