“I hope to bring my experience from Real Estate Balance of making diversity and inclusion a critical business issue. This will drive real progress in our sector" says Vivienne King, CEO of Revo.
Vivienne joins EG's new Diversity & Inclusion Content Advisory Panel: A group of straight-talking, smart and informed individuals spread across the built environment and reflecting a wide-ranging, under-represented group in real estate today.
...
The Treasury has made the surprise decision to the end the tax-free shopping scheme, which will arguably have massive negative consequences for Britain’s tourism and retail industries, resulting in a £5.6bn hit on the UK economy through the loss of tax-free sales. Many stores are on the verge of closing. The expectation of the return of international visitors in 2021 has kept many businesses going, but the Treasury’s decision has undermined that hope. Not only will ...
The Future of Our High Streets, a virtual event organised by The Herald in partnership with international law firm CMS, heard wide-ranging views from a panel of experts with input from attendees who voted 66 per cent in favour of the introduction of an online sales tax. Asked if the shift from the high street to internet shopping during the pandemic will be permanent, 79% said they expect the trend to continue.
Keynote speaker Vivienne King, chief executive of Revo, which ...
Many landlords and tenants are broadly united in calls for the Government to step in and pay 50pc of rents in what bosses have termed Property Bounceback Grants. Yet the Government’s bar for financial support beyond existing loans and grants is high.
“It is not a call from owners alone,” says Vivienne King, chief executive of the retail property group Revo. “But a desperate plea from the retail, leisure and hospitality sectors who recognise that it is not ...
The British Property Federation (BPF), British Retail Consortium (BRC), Revo, ukactive and UKHospitality have issued a joint call for the Government to introduce a Property Bounceback Grant to facilitate negotiations between landlords and tenants. This aims to solve the rent crisis looming over the retail, hospitality and leisure sectors and the wider property industry.
Analysis commissioned by the five trade bodies found that if Government support covered 50% of unpaid rents ...
Revo has created a new social value framework for retail property, intended as a tool to support investment into the sector and improve clarity on measuring socio-economic impact.
The sector-wide guiding principles will standardise reporting of social value and support capital investment into retail property.
The Revo Social Value Framework will be adopted by retail property owners, investors, asset managers and local authorities and provides a clear benchmark for how ...
With shops in Scotland re-opening on July 13th, Revo’s Financial Controller Yvonne Boyd heads to Hammerson’s Silverburn Centre, near Glasgow
Much has been written about the different approaches the UK’s four home nations are taking to ease their lockdown restrictions. Here in Scotland we’ve had to wait a full month longer than our English counterparts for our shops and retail centres to open again. Monday 13th July was the key date and since 18 weeks ...
On the day when restaurants and pubs re-opened in England, Vivienne King enjoys a celebratory meal.
The fourth of July is now a day of national significance here as well as the US, being the day when pubs and restaurants re-opened in England. As a result, our CEO Vivienne King viewed it her professional and patriotic duty to get out and show support for the sector.
Vivienne King, Chief Executive at Revo, said:
“The measures that the Chancellor has put in place to save jobs, with a focus on getting young people back to work, is welcomed and is good news for the retail and hospitality sectors hit by the pandemic, which employ so many young people.
“The temporary cut in VAT is also a positive step and should help the retail sector by boosting consumer spending and encouraging people back to retail places.
“We have ...
As part of the Government roadmap for gradually lifting the current restrictions in England, three sets of targeted guidance have been published which are particularly relevant to our members:
Revo has recently also released guidance to support the re-opening of shopping centres and retail parks in ...
Last night, Revo chief executive Vivienne King joined a conference call with the Prime Minister and Business Secretary to learn more about the government’s plan for returning to work safely.
Given the work our members have been involved in to protect staff and customers on reopening, we are confident that the broader retail sector will be ready to reopen on 1 June and we are urging the Government to recognise this and work to meet this target date.
Framework guidance for ...
The industry continues to face challenges maintaining lockdown of retail assets, as well as becoming increasingly concerned in regards to re-opening. To help support members from a practical perspective, Revo has held a fifth industry call on Tuesday April 28. The themes covered included an update on crime, information on home testing, managing communication, and misinformation. As many as 68 attendees joined the call.
The call was chaired ...
Revo is working in collaboration with British Property Federation and British Retail Consortium to support businesses in the retail property and placemaking industry facing unprecedented challenges as a result of COVID-19.
To help support members from a practical perspective, the industry call on April 7th covered the challenges surrounding maintaining lockdown of retail assets. We heard from members of the Security & Safer Shopping Committee and Guildford BID to share learnings across a range of portfolios and support our community through this difficult time.
Chaired by Graham Williams, Chairman of the Revo Security & Safer Shopping Committee the call key ...
In a letter to Chancellor Rishi Sunak, a coalition of the UK's biggest retail chains and property owners warned that "many viable companies" will file for administration if the government does not intervene further, causing job losses and a "devastating impact" on high streets.
The letter was signed by Revo, British Retail Consortium and British Property Federation.
Vivienne King, CEO of Revo, said:
"We welcome the Government's action on business rates, although would wish to ...
More pressure has been piled on to retail landlords following fashion chains Oasis and Warehouse entering administration.
Partners at Deloitte were appointed administrators late yesterday afternoon. The brands will continue to trade online in the short-term whilst the administrators assess options for the future.
Vivienne King, Chief Executive at Revo, said: “With the June quarter day fast approaching there is increasing urgency for a form of Government support for ...
Coronavirus lockdowns are shutting stores all over Europe. There could be dire consequences for the real estate and banking sectors.
Landlords will face steep shortfalls in income if most retailers withhold rent on stores they cannot operate. That would make it harder for property companies to pay interest and avoid covenant breaches on loans. In the worst-case scenario, if there is no forbearance from lenders, banks could call in loans and repossess assets.
Vivienne King, ...
Speakers for the call:
Chief Inspector Patrick Holdaway, Head of Operations, National Business Crime Centre.
Covering:
Patrick Holdaway, Operational Lead, National Business Crime Centre
Shopping centre owners and other property firms have warned ministers that they face extreme challenges without support to replace lost rental income.
Edward Cooke, chief executive of Revo, said talks were under way with the Government about what support can be made available to landlords, potentially in the form of loans or grants amid fears that some may not qualify for existing schemes.
He pointed out that many property firms counted UK pension funds among their top ...
On Thursday (19.03.20) Revo held an industry call on COVID-19. This was a follow up call to the one held two weeks ago that covered business continuity and crisis management.
We are living in exceptional times and it is more important than ever to come together as a community, to work collaboratively to support staff and our customers the best we can. For Revo members, a new information hub has been formed on the website and we will continue to hold weekly calls to provide ...
Those involved with the built environment have a huge collective responsibility and opportunity to drive real change. While many in our sector are making significant strides forward and having a really positive impact with their ESG policies, there remains a lot of debate and a lack of clear direction as to what best practice looks like, particularly for those who are less well resourced, which leads to fragmented efforts.
This framework will ...
The wait is over…we are delighted to announce our fantastic shortlist for the Revo Purple Apple Marketing Awards 2020!
Competition will be fierce, so make sure you take your place on the night and enjoy the Awards Dinner like no other.
Don’t miss out on the fun! What are you waiting for? Book now for an evening to remember!
Government proposes duty to protect public spaces from terror.
Security Minister James Brokenshire this week announced plans to introduce a law which will require owners and operators of public spaces and venues to put in place measures to keep the public safe from a terrorist attack.
Retail property often comes into contact with homelessness in many ways. So, we are supporting the industry by releasing two toolkits.
We have worked with Vaughan Allen, CEO of CityCo Manchester on one toolkit, which encourages businesses to develop a holistic approach around rough sleeping in their community. And we also have worked with the Joseph Rowntree Foundation (JRF) on the recognition and prevention of in-work poverty for our second.
Download our toolkits here:
...
In an already struggling environment for the retail industry, profits are literally walking out the door. According to the Centre for Retail Research, it is estimated that UK retail shrinkage accounts for almost £5.5 billion and that's just the financial implications, the human impact has very real consequences for anyone seeking a career in retail.
Our joint research with Lambert Smith Hampton reveals that councils across the country have spent £775 million on buying up shopping centres in the past three years.
Check out the latest BBC Panorama Special on How to Save the High Street to learn more about what councils are doing.
Read more about the future of the high street and how the 'Mars bar method' can save our ailing high streets in Adam Shaw's latest piece in the Evening Standard here.
Unhoused is a social impact startup where online retail meets clothing bank. Founded by London couple Varun Bhanot and Anisha Seth, Unhoused’s StreetWear operates on a “one for one” business model, which means that for every item of clothing bought on their website, Unhoused donates an equivalent item of clothing to a homeless individual in London.
The Beyond Food Foundation is a charity focused on providing training and support to people who have been impacted by ...
Change Please is a social enterprise coffee start up, staffed by homeless people, which in turn funds the training and development of other homeless people, whilst the Old Spike Roastery in Peckham roasts coffee beans, and provides training and employment.
The Royal Institution of Chartered Surveyors (RICS) is a professional body promoting and enforcing international standards in the valuation, management and development of land, real estate, construction and infrastructure.
In 2018, as part of their 150th anniversary, RICS launched the Pledge150 campaign with LandAid to deliver bed spaces for young homeless people across the UK. The campaign aimed to unite the property industry into contributing and creating a collaborative response ...
The Conservative Party has won a landslide victory in the General Election, and Jeremy Corbyn has signalled he will stand down as Labour leader.
Ed Cooke, Revo's Chief Executive, reacts to the General Election result:
“The future of our high streets, town centres and retail places is at a critical moment and the new government has the opportunity to set a positive agenda for growth, reform and investment.
“Fundamental to this is an extensive ...
When the opportunity comes along to repurpose large assets, it’s a chance to think differently and dynamically.
Repurposing large assets can range from the dynamic big and bold to the smaller, community led initiatives that are equally rewarding when seeing the positive impact such initiatives have on the community.
Repurposing literally comes in all shapes and sizes! In Bexleyheath, South East London at the Broadway Shopping Centre, NewRiver have helped a local mental health ...
Shoppers care about appearances. With experiential shopping still top of customers’ list of expectations, environment is just as important as product. How retail premises look on the outside tells customers what they can expect to find inside, so it’s vital that storefronts always look their best.
Check out our guest post by One Fifty featuring insights into the real costs of graffiti and top tips on removing it.
At our most recent event on focused on asset management, Patrick Dunne challenged industry thinking and left one particular question for all to consider in parting: what should it cost? As Head of Property, Procurement and Cost Transformation for Sainsbury’s, with a wealth of knowledge cultivated across business sectors and across borders, he should know.
Read the summary of key takeaways from the event by our Policy Adviser, Matthew Ogg, here.
Interested in ...
Although 2019 has been a tough year for retail and retail property in the UK, it's not all doom and gloom.
If you're attending MAPIC this year, be sure to check out tomorrow's session on: ‘Retail Apocalypse, or Ahead of the Game? Evolution of the UK retail environment’ which will be moderated by Revo's CEO, Edward Cooke.
This session will aim to dispell the view of a retail apocalypse and propose that retail is being reborn.
Details:
Date: Thursday 14th ...
Purple Tuesday is an international call to action, focused on changing the customer experience for disabled people. Revo is proud to be one of the founding partners and to be working with Purple.
Research from Purple suggests UK high street retailers are losing millions in revenue by ignoring the needs of disabled consumers, with inaccessibility, lack of understanding about disabilities and poor customer service being key factors.
This year, there are already over 1,200 ...
The Developer Live: Risk & Resilience conference will bring together leading organisations including Berkeley Group, Grosvenor, PfP Capital, Scottish Canals and Leeds City Council to share insights into how they are developing in response to rising environmental risk and addressing the pressing challenge of climate change to their organisation and how these learnings can be applied to the design of our cities.
Seize this unique opportunity to hear from inspirational leaders on how you ...
At Revo, we strive to be as sustainable as possible. Being more sustainable is imperative at a time where the planet is facing unprecedented levels of stress on the environment. An increasing number of companies in the retail and retail property industry are recognising their crucial role in building a sustainable future for all.
The 2019 Counter Terrorism Policing Festive Campaign was launched on Friday 25 October and members are encouraged to support the campaign.
The retail industry is undergoing a revolutionary change towards creating “destinations”. In other words, retail is focusing more creating experiences, rather than on the goods. Simultaneously, in the security world, we are seeing the constant evolution of terrorist and criminal threats.
But how do we create an environment that generates crowds of happy visitors, when crowds are seen as targets? Are the traditional approaches to security good for retail and placemaking ...
Check out our latest guest post by Gareth Griffiths, Security and Resilience Manager at The Crown Estate, reflecting on his key takeaways from Revo's 2019 Safety & Security Conference, including retail’s response to urbexing and suicide prevention.
Following on from the incident on Friday in Manchester we have the attached guidance and advice from CT Policing. Contact your local CTSA for further support and information.
UK Incident Advisory - October 2019
Countering Maurading Attacks - An Organisation's Response
Also, see here for the NBCC recent article on training and resources for knife retailers.
Don’t Waste UK is delighted to report it has commenced work with several flagship retail, mixed-use, commercial, business park and convention centre clients. Notable new instructions include two via its client JPC Cleaning: the iconic Leadenhall Building, better known as “The Cheesegrater”, in the City of London; Chiswick Park, the 1.8m sq ...
As electrical vehicles are gradually filling up our streets, we are looking to understand the implications of this evolution of transport on retail placemaking and property.
Revo members can read the comprehensive insight and see the research results on EV charging highlighting some key behaviours in usage across the portfolios of six major owners from our community.
Yesterday, we held a roundtable with our senior members, behavioural and climate change specialists to discuss ...
Businesses are being encouraged to register for Purple Tuesday to learn more about the purple pound – the spending power of disabled people and their families.
Over 13 million people in the UK, one fifth of the population1, live with a disability and households with a disabled person spend a combined £249 billion a year2. But many businesses could do more to provide for disabled customers, according to the organisers of Purple Tuesday.
Purple Tuesday is an ...
Premier Park, one of our fantastic members, are making a huge impact in the world of retail property and placemaking, successfully managing parking within our community. So we set out to learn more about the team, what drives their passion and their rapid growth in the retail environment. As a fast-growing business, the range of parking services offered and their passion to understand client needs is integral to the Premier Park offer.
Here’s what the team had to say:
Currently we ...
We have partnered with Bisnow who bring you this event on 18 April which will look at the city’s retail resurgence.
What you'll learn:
1. How will Brexit affect the sector and investments in 2019?
2. How will logistics and residential development further affect the development of retail destinations around the city?
3. With reducing portfolios, where and what type of retail will be successful in the coming years?
4. With an increased focus on experiential retail, are we getting ...
Formerly known as the Shopping Centre Management Conference and SCMC, Destination R is the only event of its kind in the UK dedicated to retail place management.
There are plenty of reasons to attend this year, here are just a few:
We kick off 2019 with a new campaign to find the next generation of retail talent and help breathe new life into malls in the UK and Ireland.
Project HATCH is backed by some of the biggest names in retail property, including Landsec, Hammerson, Westfield, M&G Real Estate, Harcourt and Ellandi. Together, with the British Independent Retailers Association (bira), they will run a Dragons’ Den style competition offering free space and expert marketing advice in their retail ...
We’re flying across the pond, a rather large one at that, and heading stateside to see the retail delights Washington, D.C and New York City have to offer!
Our sneakers are packed, city maps uncrumpled and we’re collecting up our loose cents for what is set to be our most exciting trip yet as we gain insight into the current retail property market and what’s in store for the future of these two exciting cities.
Mixed-use? Check. Urban Regeneration? You got it. Cutting-edge ...
The Housing, Communities and Local Government Select Committee published its High Streets 2030 Report last week, where Ed Cooke, Chief Executive, and Mark Williams, Director of Hark Group and former President of Revo, presented oral evidence to the committee last October and both are quoted in the final report, in addition to our advance written submission.
Revo, which represents all stakeholders in the £360 billion retail property sector, has welcomed the outcome of ...
We are now welcoming submissions for our Purple Apple Marketing Awards, the UK’s only award scheme that celebrates effective retail destination marketing within the retail property and placemaking community. Entries are invited from all types of retail environments including transport hubs, shopping centres, retail parks, outlet malls, markets, ...
We have already made a call-to–action through our Winter Awareness Campaign and I urge you to broadcast that as widely as you can. The key points for people to act on are:
It is therefore important that retailers, owners / investors and management teams work closely together to maximise opportunities for trade at this critical time of year.
This year, Christmas Eve falls on a Monday and we would encourage all parties to consider their trading hours to allow stores to trade, for example, until at least 5pm. It is acknowledged that this should be balanced against the ...
Shoppers are being asked to put security at the top of their ‘must have’ lists this Christmas.
With the festive rush about to get underway, Counter Terrorism Policing has launched its biggest-ever winter advertising campaign as part of ACT: Action Counters Terrorism.
While there is no known increased threat to busy town and city centres, people flocking to stock up on Christmas ...
The course - which is the first of its kind - was designed in partnership with the Revo Educational Trust, and was developed to support those who are looking to progress in their retail/leisure role to management level.
Davinder Jhamat, our Head of Research and Education reveals more about the qualification, and who it is suited to.
The day itself takes place on the first Saturday in December each year, but the campaign aims to have a lasting impact on small businesses.
On Small Business Saturday, customers across the UK go out and support all types of small businesses, online, in offices and in stores. Many small ...
Whats on the programme?
Emilie Rose Stationery is an amazing indie Glasgow business and a winner of our Free Space+ competition, delivering a unique offer to Silverburn's customers.
Check out her links below!
However, this potential is not being fully realised. There are still real (and perceived) barriers that make it harder for disabled people to find work, spend money online and in store, and enjoy a drink or meal out.
The team includes our President, Mark Williams of Hark Group, our Vice President, Mark Robinson of Ellandi, our Chief Executive, Edward Cooke as well as our ...
It’s THE must attend for anyone and everyone involved in the management and operation of retail property and placemaking.
We’re heading in an exciting new direction and hope you’ll join us on our journey! Be part of it on Wednesday 3 - Thursday 4 April.
Our audience.
Connect and learn with 500+ place management and operations ...
We've discussed the findings of our research and how retailers and landlords can work together to adapt better to the new retail environment.
At 175,000 sq.ft., the development will make intu Lakeside one of the biggest leisure attractions in the southeast, offering customers some pretty exciting new facilities including:
Join us as we consider how retail and ground level public realm impact the long term success of residential-led developments, in the heart of Lendlease’s £2.3 billion regeneration programme.
Combining both a seminar and self-guided study tour, it’s the perfect opportunity to explore the development billed as ‘central London’s new ...
We'll also be focusing on constructive solutions to homelessness and how our community can contribute positively to a solution!
As part of our Retail Matters Week, we will explore solutions that may provide some of the most vulnerable people in our society with secure and well-paid employment, valuable training and support and a safe place to stay. We would love for you to join us and hear your thoughts on the subject.
Join us on ...
The Level 4 industry diploma, with its first intake starting in January 2019, will provide a blended learning course delivered by Solent University, a leading provider of industry education and training with a focus on the practical side of higher education.
The part time course will be ...
At HX Car Park Management, we pride ourselves on our fresh and modern approach to customer service and the everyday running of our nation’s car parks. Our key value is transparency and we strive to build trust with the British public by always treating our customers with fairness and respect. We achieve this through our fair ...
Connect with over 2,500 senior decision makers from across our diverse and progressive retail property and placemaking industry. Do deals. Learn. Socialise.
Diversify or die. It’s a warning businesses have been hearing for a long time. If you aren’t varying your offer it’s going to get stale. But it doesn’t have to be a warning. For businesses willing to think outside the box it can represent an opportunity, a reminder; diversify and thrive.
No longer content to just ...
We're absolutely delighted to join 14 national organisations representing retail property and placemaking across Europe and the globe and in doing so allowing for a more collaborative, strategic and mutually beneficial relationship that will advance the interests of our global community.
We're joining the following countries:
...
At Wembley Park, Quintain’s massive 85 acre residential led regeneration, Realm is already the asset and property manager on London Designer ...
The trading boost follows the ...
At present the UK market largely describes locations as either “prime” or “secondary”, which is clearly too broad brush and it does not recognise ...
Not really sure what Revo membership gets you? We managed to get hold of Rebecca Ward at FrogBox Marketing to continue our story of Suzy our (almost) fairytale member.
What did she get up to with Revo? Have a watch below!
The GBHS Awards, which are run by the Ministry of Housing, Communities & Local Government, sponsored by Visa and backed by us, Revo and other partners, are recognising and celebrating local achievements on our high streets and supporting the communities in which we live and work.
The high street is the life and soul of communities across England, ...
This totally unique event will take place ...
While the urban explorers’ escapades can be seen as harmless fun, they undermine the work that centres are doing at a time of increasingly heightened security to keep staff and shoppers safe and secure. This guidance note has been developed to help understand urban exploring and how shopping centre managers can deal with this issue, including applying for an injunction to restrain trespass.
For more guidance on key technical and security issues, please visit our Content Hub.
We ...
Terrorists have a rich arsenal of attack methods at their disposal. Using vehicles as weapons of attack seems to be a current favored tactic, therefore all crowded spaces are a potential vulnerability.
Our biggest enemy is complacency; we must all remain motivated and vigilant against all forms of ...
The story of Suzy our (almost) fairytale member continues!
We're on a mission to expand our community and have been pushing a membership campaign over the past 7 months.
You can watch the newest video below.
We believe we need a wider, more objective range of categories which recognises that different locations fulfil different customer needs. This will support a more accurate assessment of assets.
Our aim is, subject to feedback, to publish the new ...
You’ll hear from the industry’s most innovative players, who through their unique businesses and talents are embracing and transforming our dynamic retail property and placemaking community.
Be inspired. Be transfixed. Be astounded. Our conference programme is a roller-coaster of insight, interaction and enlightenment. Plus, it'll reward you with 19 hours CPD.
...
Over the past 6 months we've released videos, featuring some willing member volunteers, reading a story of an imaginary member called Suzy from Bushy Bratley and all the benefits she recieves.
View our most recent one here with Jaya Relwani from Ellandi!
In 2013 we led a Government supported Taskforce on the future of high streets, aptly named Beyond ...
An inflow of contradictory news on the performance and the possible future of the sector has created a rather confusing picture.
In partnership with Savills, we're delighted to launch brand new research “Evolution of Leisure Experience; Looking Forward”.
The report explores the broad spectrum of issues concerning the leisure market including ...
A set of guidelines is indispensable in this area. Protecting the property from unauthorised vehicular access or a smooth process of removing travellers are amongst a number of topics covered.
Members can use our guidance to help make decisions when dealing with traveller incursions.
We would like to thank McArthurGlen Group and the Revo Security and Safer Shopping ...
But what’s the next big ‘experience’? Is it attractive and sustainable enough to drive sales and footfall? Join us and our panel of experts as they explore the trends and new partnerships re-inventing retail property and placemaking.
Join our Future Gazing Series: The evolution of the anchor. ...
Interested in membership? You can find out more information and join us here
Consumers use of digital to engage, explore, purchase and review continues to grow in importance and creates challenges for the way physical environments are designed and used. In addition, there has been an enormous shift in consumer expectations, as the internet continues to democratise information once the preserve of a relative small number of people or ...
Carter Jonas, the national property consultancy, and Revo, the national membership organisation for retail property and placemaking, have unveiled that local authorities have spent around £3.8bn on commercial property assets between 2013-2017.
Spelthorne Borough Council in Surrey, which contains the towns of Ashford, Shepperton, Staines and Sunbury, was the biggest local ...
Our 2017-18 Past President, Giulia Bunting, Planning Director at GL Hearn, spoke of the importance of our Accessible Places toolkit and provided an update on its usage - landlords and retail places are now reviewing and implementing changes ...
Some reports of anti-social, dangerous and criminal activities highlighted to Revo via our Security ...
How will proliferating millennial influence and a technologically advancing older generation affect how stores are designed, managed, used, and valued?
Find out more information and let us know you're coming here
Connect with over 2,500 senior decision makers from across our diverse and progressive retail property and placemaking industry. This is the largest gathering of our community in the UK – all the people and businesses that together create, deliver, operate and occupy great places for work, rest and play.
How much? Member priority tickets are just £395 until Friday 20 April! Not a Revo member? Sorry, tickets ...
We know there is a lot of wonderful work already happening but we hope we can support you to do more. Did you know that 21% of the population lives with a disability and that the Purple Pound is worth £249 billion?!
We’ve worked with our committed members as part of a cross-disciplined Working Group to develop a new toolkit for those looking after retail places. ...
Ever since we rebranded to Revo, we've been working hard to raise our game.
We’re committed to enhancing and improving our output in order to support our community to succeed.
There’s been some good stuff since last ...