Shoppers care about appearances. With experiential shopping still top of customers’ list of expectations, environment is just as important as product. How retail premises look on the outside tells customers what they can expect to find inside, so it’s vital that storefronts always look their best.
Check out our guest post by One Fifty featuring insights into the real costs of graffiti and top tips on removing it.
Did you know that there is a record number of people who are homeless in the UK? Homeless charity Shelter reports that in 2018, 320,000 people were homeless. Living without a home is dangerous, can cause health problems and affects people’s wellbeing. To find out more please see our infographic here.
Revo is looking to support the industry in a number of ways. We have released two case studies. This highlights the work of two businesses including the Social Bite, a Scottish ...
The retail industry is undergoing a revolutionary change towards creating “destinations”. In other words, retail is focusing more creating experiences, rather than on the goods. Simultaneously, in the security world, we are seeing the constant evolution of terrorist and criminal threats.
But how do we create an environment that generates crowds of happy visitors, when crowds are seen as targets? Are the traditional approaches to security good for retail and placemaking ...
Check out our latest guest post by Gareth Griffiths, Security and Resilience Manager at The Crown Estate, reflecting on his key takeaways from Revo's 2019 Safety & Security Conference, including retail’s response to urbexing and suicide prevention.
Following on from the incident on Friday in Manchester we have the attached guidance and advice from CT Policing. Contact your local CTSA for further support and information.
Also, see here for the NBCC recent article on training and resources for knife retailers.
Protecting people at risk is a multi-faceted, multi-agency issue. One third of suicides happen in public places, including retail places. Our thanks to the team at Market Place Bolton for providing this case study on how the Centre team responded to a suicide attempt earlier this year.
Read the full case study here. The case study includes sensitive topics that may be distressing to some readers.
Download our comprehensive suicide awareness and prevention guidance for the ...
Homelessness has been on the rise over the last few years, impacting towns and cities, in all regions across the United Kingdom (UK).
Despite challenging times, the retail industry has great potential to offer training and work opportunities to those out of work and/or lacking skills to find secure, well paid employment.
In light of World Homeless Day and World Mental Health Day, check out our latest article highlighting the link between homelesness and mental health, ...
The Home Office has published a Call for Evidence on Violence and Abuse Toward Shop Staff. The consultation seeks the views of organisations and individuals who wish to contribute to the understanding of the problem of violence and abuse toward shop staff in England and Wales.
The deadline for response to the consultation is 28 June 2019.
For every life lost on the railways, six are saved by the people around them.
You might not realise it, but you already have the experience you need to help save a life on a train platform.
If you see someone on a platform who you think might need help, trust your instincts and start a conversation.
You could help save a life.
Why we're doing this
Research carried out for Samaritans by the Universities of Middlesex and Westminster shows that the people standing ...
We know that around one in four people will experience a mental health problem in any one year – and yet the shame and silence can be as bad as the mental health problem itself. How staff in retail places approach mental health can change someone’s life, whether they’re a work colleague or a member of the public.
Here we outline a number of ways in which centre managers and staff can help.
The use of drones can be a useful and innovative resource to employ to carry out assignments such as media, property advertising, construction/surveying, mapping and infrastructure inspection services, agriculture, emergency service support and event photography but there is a concern they can also be used for malicious intentions. The disruption caused in 2018 demonstrated the difficulties in identifying and preventing unofficial – unsanctioned – drone flight over prohibited ...
We have already made a call-to–action through our Winter Awareness Campaign and I urge you to broadcast that as widely as you can. The key points for people to act on are:
Shoppers are being asked to put security at the top of their ‘must have’ lists this Christmas.
With the festive rush about to get underway, Counter Terrorism Policing has launched its biggest-ever winter advertising campaign as part of ACT: Action Counters Terrorism.
While there is no known increased threat to busy town and city centres, people flocking to stock up on Christmas ...
For this purpose, we provide you a guidance note which explores the nature of business crime reduction partnerships (BCRPs) and policing in town centres. It outlines the key requirements of IT crime reporting systems and their installation. It also provides highlights of suitable systems on the market, helping to inform management decisions on which system to adopt.
Each purchase means an automatic donation is made to the Africa Trust. These funds are used to build ‘Elephant Pumps’ - a modified version of an age old Chinese rope pulley system, which can provide safe drinking water for upwards of ...
However, this potential is not being fully realised. There are still real (and perceived) barriers that make it harder for disabled people to find work, spend money online and in store, and enjoy a drink or meal out.
Connect with over 2,500 senior decision makers from across our diverse and progressive retail property and placemaking industry. Do deals. Learn. Socialise.
We're absolutely delighted to join 14 national organisations representing retail property and placemaking across Europe and the globe and in doing so allowing for a more collaborative, strategic and mutually beneficial relationship that will advance the interests of our global community.
We're joining the following countries:
Not really sure what Revo membership gets you? We managed to get hold of Rebecca Ward at FrogBox Marketing to continue our story of Suzy our (almost) fairytale member.
What did she get up to with Revo? Have a watch below!
While the urban explorers’ escapades can be seen as harmless fun, they undermine the work that centres are doing at a time of increasingly heightened security to keep staff and shoppers safe and secure. This guidance note has been developed to help understand urban exploring and how shopping centre managers can deal with this issue, including applying for an injunction to restrain trespass.
For more guidance on key technical and security issues, please visit our Content Hub.
Terrorists have a rich arsenal of attack methods at their disposal. Using vehicles as weapons of attack seems to be a current favored tactic, therefore all crowded spaces are a potential vulnerability.
Our biggest enemy is complacency; we must all remain motivated and vigilant against all forms of ...
Those with information that could assist with the investigation can call 0800 789 321.
Anyone who may have footage or images of the incident is asked to send them to the Police here.
The public can expect to see extra police officers - both armed and unarmed - out on the streets in and around central ...
The story of Suzy our (almost) fairytale member continues!
We're on a mission to expand our community and have been pushing a membership campaign over the past 7 months.
You can watch the newest video below.
"As part of our approach we are engaging with local communities to take feedback on how communities are feeling or may be affected, and address any local concerns circulating within communities during the intended visit. Our aim is to provide information and reassurance about police activity, and how you can get in touch.
Over the past few weeks, ...
You’ll hear from the industry’s most innovative players, who through their unique businesses and talents are embracing and transforming our dynamic retail property and placemaking community.
Be inspired. Be transfixed. Be astounded. Our conference programme is a roller-coaster of insight, interaction and enlightenment. Plus, it'll reward you with 19 hours CPD.
Over the past 6 months we've released videos, featuring some willing member volunteers, reading a story of an imaginary member called Suzy from Bushy Bratley and all the benefits she recieves.
View our most recent one here with Jaya Relwani from Ellandi!
They are recruiting 90 organisations, brands and figureheads from across the public, private and 3rd sector - currently including Calm, Westfield, WhatWeSee, Met, CBI, Teach First, London First - who will TAKE:90 this summer!
The aim is to seed the phrase ’taking 90’ seconds into our culture so it becomes a recognised and acceptable thing to do to channel anger appropriately, just like the phrase 'designated ...
Interested in membership? You can find out more information and join us here
However, Revo would like to further enhance the guidance available to the industry to ensure that the mitigation of security and safety risks and the safe transportation of cash remains a high priority.
This guidance provides helpful advice to reduce the risk of CVIT robbery when cash is transported to and from shopping centres and other retail locations.
Connect with over 2,500 senior decision makers from across our diverse and progressive retail property and placemaking industry. This is the largest gathering of our community in the UK – all the people and businesses that together create, deliver, operate and occupy great places for work, rest and play.
How much? Member priority tickets are just £395 until Friday 20 April! Not a Revo member? Sorry, tickets ...
You will be aware of this morning’s terror incident at Parsons Green Tube Station. The national threat level remains at Severe after being heightened to Critical.
We have been liaising with the Counter Terrorism Specialists on your behalf, and their advice follows.
All our communities and partners should remain alert but not alarmed.
Plans for incidents of this type are put into practice. Many of you will have customers or staff who will look to you ...
Ever since we rebranded to Revo, we've been working hard to raise our game.
We’re committed to enhancing and improving our output in order to support our community to succeed.
There’s been some good stuff since last ...
Since 2014, the threat we’ve faced from terrorism has been ‘Severe’ which means that an attack is highly likely.
But the cooperation between public and police is a powerful defence. Consequently, in recent years, attacks have been prevented and lives have been saved.
Communities defeat ...
Following horrific attacks in Brussels we have been engaging with the security services to ascertain any changes in the current threat levels and advice for retail property asset owners, operators and managers.
Although the threat level remains the same, police forces across the U.K have been deployed in larger numbers in crowded places, and will therefore be more visible to your customers.
Please read carefully to ensure you understand this increased threat.
The City of London Police is committed to preventing, detecting and disrupting fraudulent activities throughout the UK.
Working with the National Fraud Intelligence Bureau (NFIB), Get Safe Online and Action Fraud, they’ve created the twelve online frauds of Christmas that they suspect criminals may use during the festive period. These have been compiled with the aim of highlighting these fraudulent activities and increasing business and community awareness, together ...