'Sustainability & Community Engagement '

Revo | Trends 2017: Future Retail Destinations

Date: 03/07/2018 11:09
Description: Revo supports the people and businesses involved in the diverse world of retail property and placemaking to thrive and prosper.

Revo | Disabled customers: untapped spending power

Date: 03/07/2018 11:10
Description: Revo supports the people and businesses involved in the diverse world of retail property and placemaking to thrive and prosper.

Revo | Property Moose

Date: 16/01/2018 16:35
Description: Revo supports the people and businesses involved in the diverse world of retail property and placemaking to thrive and prosper.

Revo | Snaffling Pig

Date: 16/01/2018 16:26
Description: Revo supports the people and businesses involved in the diverse world of retail property and placemaking to thrive and prosper.

Revo | Harbour Brewing Company

Date: 16/01/2018 16:20
Description: Revo supports the people and businesses involved in the diverse world of retail property and placemaking to thrive and prosper.

Revo | Love Cocoa

Date: 20/08/2018 10:22
Description: Revo supports the people and businesses involved in the diverse world of retail property and placemaking to thrive and prosper.

Revo | Free Space+ could accelerate your business!

Date: 22/12/2017 12:24
Description: Revo supports the people and businesses involved in the diverse world of retail property and placemaking to thrive and prosper.

Retail Matters Week - Revo | Training & Education: Investing in your future.

Date: 15/08/2018 15:42
Description: Revo supports the people and businesses involved in the diverse world of retail property and placemaking to thrive and prosper.

Revo | A Happy Diwali to you all!

Date: 22/12/2017 12:24
Description: Revo supports the people and businesses involved in the diverse world of retail property and placemaking to thrive and prosper.

Revo | Public Realm: in the spotlight

Date: 03/07/2018 11:12
Description: Revo supports the people and businesses involved in the diverse world of retail property and placemaking to thrive and prosper.

Revo | Mental health, biophilia & economics

Date: 03/07/2018 11:13
Description: Revo supports the people and businesses involved in the diverse world of retail property and placemaking to thrive and prosper.

Revo | Developing the Young Workforce at The Avenue

Date: 03/07/2018 11:13
Description: The Avenue Shopping Centre in Newton Mearns has launched the first ever shopping centre workplace initiative order to educate primary school children on the benefits of working in retail.

Revo | The challenge of modern slavery

Date: 03/07/2018 11:14
Description: The criminal justice system is rising to the challenge of the threat posed by modern slavery and is fighting back. It is estimated that there are between 10,000-13,000 slaves in the UK but there may be many more.

Revo | Sudbury Hill – it made me tingle all over

Date: 03/07/2018 11:14
Description: Well, to be honest Sudbury Hill didn’t but helping out at the annual Elifar Fundraising Day for the second year did. This year they were celebrating their 20th Birthday so it made it all the more special.

Revo | Have you visited Bromley recently? It’s like another planet.

Date: 27/06/2018 11:57
Description: Following the long, bustling and burgeoning High Street up to the Glades (Bromley’s stalwart shopping place previously owned by intu and still bearing bright orange flashes of inspiration) it was hard to believe that retail apparently is on its knees.

Revo | Disability Confident

Date: 03/07/2018 16:51
Description: As the role of stores changes, providing the best ‘experience’ is crucial in bringing in customers and making them want to return. Location and the physical space are key elements in this.

Revo | AquAid and water pumps!

Date: 27/11/2018 15:10
Description: Our relationship with AquAid this has given us the the opportunity to help those less fortunate than ourselves.

Revo | Air Quality Matters in Retail

Date: 30/07/2018 14:01
Description: We all breathe out carbon dioxide and if not ventilated correctly then over time levels will build up. Ever walked into a shop or meeting room and thought ‘it’s stuffy in here’. Well, that’s a sign of too much carbon dioxide. Would you stay in that shop or meeting longer than you needed too? Probably not. Think of the wellbeing of the staff that have to work there!

Revo | Carbon Dioxide Pollution & Retail Buildings.

Date: 30/07/2018 14:01
Description: Retail buildings, located at railway or filling stations, are dramatically more efficient than other buildings in terms of their sales (economic output) to carbon dioxide pollution. Transport pollution has a major impact on these findings.

Retail Matters Week - Revo | Silverburn’s Pop-Up Business School.

Date: 31/08/2018 14:18
Description: As part of Retail Matters Week, Silverburn Glasgow were proud to host their very own pop-up business school! The course provided local people with a 5 day crash course in how to set up a business from finances, marketing and legal matters.

Retail Matters Week - Revo | Landsec Construction Academy: Chantal’s story.

Date: 31/08/2018 14:18
Description: A stronger workforce means better business. Although unemployment is at an 11-year low, there will be many unfilled vacancies in construction by 2018. This is a serious issue for our industry: without the right people in the right roles developments may be delayed, construction prices could rise, and business will slow.

Retail Matters Week - Revo | Gill Buchanan at Swan Walk – Retail and Me

Date: 15/08/2018 14:44
Description: Like my hundreds of shopping centre manager colleagues around the country my title often belies what I really do all day! Shopping centres and all managed shopping destinations are so much more than just retail properties and offer the most diverse opportunities to learn and grow.

Retail Matters Week - Revo | Walthamstow children take over the mall!

Date: 15/08/2018 14:44
Description: Pupils from South Grove Primary School in Walthamstow have spent the day running The Mall, Walthamstow yesterday. The pupils, aged between 7 and 10 years old, were taking part in Children’s Takeover Day – a national initiative to give children a valuable insight into the world of work.

Retail Matters Week - Revo | SoCo Music Project funded by Hammerson grant

Date: 15/08/2018 14:44
Description: SoCo Music Project works closely with youth organisations, adult agencies, local authorities, schools and arts partners to provide positive opportunities in music and the creative arts, providing a safe and inspirational space for people of all ages to get involved.

Retail Matters Week - Revo | Morag Eadie, Livingston Designer Outlet

Date: 15/08/2018 14:43
Description: Morag Eadie is the Centre Administrator at Livingston Designer Outlet. She’s been working at Scotland’s largest designer outlet (292,672 sq. ft.) in West Lothian since 2012.

Retail Matters Week - Revo | Livingston Designer Outlet community outreach

Date: 15/08/2018 14:43
Description: Karen Stewart, Centre Manager. Karen is responsible for the day to day running of the Outlet, including a focus on customer experience and recruitment of new brands, management of current retailers and delivering sales and footfall.

Retail Matters Week - Revo | Kris Weeks of Grays Shopping Centre – his journey

Date: 15/08/2018 14:52
Description: The security industry led me to a job that would eventually become my last role within the security sector.

Retail Matters Week - Revo | Safia Khalid and her beauty business success!

Date: 15/08/2018 15:09
Description: One element of my role is to ensure that my team and my business meet the standards that I expect. It is also my responsibility to look for new possible business locations and opportunities.

Retail Matters Week - Revo | Queensgate Shopping Centre competition – check it out!

Date: 15/08/2018 15:15
Description: Queensgate Shopping Centre are launching a competition for Retail Matters Week, asking students between ages 15 and 17 what they think the future of shopping centre retail will be.

Retail Matters Week - Revo | Iain Westland at Livingston Designer Outlet

Date: 15/08/2018 15:24
Description: Iain has been working at the Livingston Designer Outlet in West Lothian, Scotland for six years.

Retail Matters Week - Revo | Doncaster students learn from experts

Date: 15/08/2018 15:31
Description: Students at Doncaster College have been given an insight into the world of shopping as the town celebrates Retail Matters Week.

Retail Matters Week - Revo | Hammerson, Westquay Shopping Centre

Date: 09/10/2018 13:36
Description: Westquay’s charity partner is Two Saints, a local homeless charity. They have two branches in Southampton. Firstly, they have Patrick House, which is accommodation for the homeless. Secondly, there is the Day Centre, which provides hot meals, access to healthcare and provides assistance with benefit applications and finding accommodation.

Retail Matters Week - Revo | Landsec, St David’s Dewi Sant

Date: 09/10/2018 13:38
Description: During April/May 2017 we ran the We Loves the ‘Diff appeal. An appeal to raise £20,000 from the sales generated by five limited edition prints, raising money for three important, local, homelessness charities.

Retail Matters Week - Revo | Cathedral Quarter & St Peters Quarter BID’s, Derby

Date: 11/10/2018 15:37
Description: The Partnership Engagement and Enforcement Programme (PEEP) is a daily, virtual tasking group led by Public Health that directs partnership resources from a range of agencies within the city centre to tackle visible, on-street problematic substance misuse and antisocial behaviour.

Retail Matters Week - Revo | Parkway Shopping Centre - Angels & Unicorns

Date: 11/10/2018 13:36
Description: Karen and her brand Angels & Unicorns are a new addition to the centre. She sells Angel and Unicorn themed items and has recently begun added other items like crystals. Karen had been working in advertising for 8 years before she made the move into retail.

Retail Matters Week - Revo | FOR Cardiff

Date: 17/10/2018 09:46
Description: Give DIFFerently is a campaign to promote alternative giving as a means to provide a mechanism to stop the vicious cycle of homelessness and begging caused by people giving those on the streets money directly, by using contactless technology.

Retail Matters Week - Revo | St Vincent`s Support Centre, Leeds

Date: 17/10/2018 09:52
Description: Our aim at St Vincent`s is to prevent homelessness wherever possible. We offer a range of services including education, counselling, debt advice and income (benefit) maximization and have worked with the community for 22 years to become a place where everyone feels welcome and valued. We also offer an emergency food parcel service for people in crisis and feed those in need in our community café.

Retail Matters Week - Revo | St John’s Shopping Centre, Community Greenspace Project

Date: 10/10/2018 16:16
Description: Children from Goodlyburn Primary School planned, designed and created an urban garden in the heart of Perth City Centre.

Retail Matters Week - Revo | Liverpool City Council

Date: 17/10/2018 09:45
Description: Liverpool City Council invests approximately £11m annually into services to prevent and address homelessness.

Retail Matters Week - Revo | LandAid Sleep Out

Date: 10/10/2018 16:17
Description: LandAid is the property industry charity working to end youth homelessness in the UK. LandAid are a Hammerson corporate charity partner, receiving a cash donation each year.

Retail Matters Week - Revo | Parkway Shopping Centre - CH Watch Repairs

Date: 10/10/2018 16:18
Description: “I was struggling with anxiety and was desperate to get back into work. I was fortunate to get into the watch repair business and it was something that I became passionate about. I was working for someone else for a while but unfortunately it just didn’t work out."

Retail Matters Week - Revo | BigChangeMCR

Date: 17/10/2018 09:46
Description: BigChangeMCR is an alternative giving campaign. The campaign is designed by people with lived experience of sleeping rough.

Retail Matters Week - Revo | Silverburn Shopping Centre, Glasgow

Date: 11/10/2018 13:49
Description: Silverburn has worked with the Glasgow Wayside Club for about four years. Open seven days per week, the Wayside Club Centre provides hot food, showers, shaves and other essential services to the homeless in Glasgow.

Retail Matters Week - Revo | Aspire Oxford

Date: 11/10/2018 13:57
Description: In early 2018 Aspire was thrilled to become part of a new multi-agency homelessness prevention project known as “Trailblazer.” Trailblazer is a brand new service working across Oxfordshire to provide early intervention advice and support for anyone at risk of homelessness, funded by a new government programme.

Retail Matters Week - Revo | Parkway Shopping Centre - Bella Bambini

Date: 11/10/2018 14:13
Description: Amanda and her brand Bella Bambini have been here at the centre for the past 4 years selling Spanish children’s clothing.

Turning good intentions into tangible actions

Date: 24/09/2020

I hope to bring my experience from Real Estate Balance of making diversity and inclusion a critical business issue. This will drive real progress in our sector" says Vivienne King, CEO of Revo.


Vivienne joins EG's new Diversity & Inclusion Content Advisory Panel: A group of straight-talking, smart and informed individuals spread across the built environment and reflecting a wide-ranging, under-represented group in real estate today.


Find out more here.

Download PDF.


Business & landlords call for introduction of Property Bounceback Grant

Date: 11/08/2020

The British Property Federation (BPF), British Retail Consortium (BRC), Revo, ukactive and UKHospitality have issued a joint call for the Government to introduce a Property Bounceback Grant to facilitate negotiations between landlords and tenants. This aims to solve the rent crisis looming over the retail, hospitality and leisure sectors and the wider property industry.



Analysis commissioned by the five trade bodies found that if Government support covered 50% of unpaid rents ...

Revo launches new social value framework

Date: 05/08/2020

Revo has created a new social value framework for retail property, intended as a tool to support investment into the sector and improve clarity on measuring socio-economic impact.


The sector-wide guiding principles will standardise reporting of social value and support capital investment into retail property.


The Revo Social Value Framework will be adopted by retail property owners, investors, asset managers and local authorities and provides a clear benchmark for how ...

Welcome back Scottish retail. Lang may yer lum reek!

Date: 15/07/2020


With shops in Scotland re-opening on July 13th, Revo’s Financial Controller Yvonne Boyd heads to Hammerson’s Silverburn Centre, near Glasgow


Much has been written about the different approaches the UK’s four home nations are taking to ease their lockdown restrictions. Here in Scotland we’ve had to wait a full month longer than our English counterparts for our shops and retail centres to open again. Monday 13th July was the key date and since 18 weeks ...

Vivienne eats out to help out

Date: 09/07/2020


On the day when restaurants and pubs re-opened in England, Vivienne King enjoys a celebratory meal.


The fourth of July is now a day of national significance here as well as the US, being the day when pubs and restaurants re-opened in England. As a result, our CEO Vivienne King viewed it her professional and patriotic duty to get out and show support for the sector. 


To the read the full blog, click here.

Industry Covid-19 Call: Key messages (27 March)

Date: 01/04/2020


COVID 19 - Conference Call 27.03.20 - Key Messages & resources


Speakers for the call:
Chief Inspector Patrick Holdaway, Head of Operations, National Business Crime Centre.



  • Additional legislative powers for the police.
  • Supporting essential workers
  • Members forum covering current challenges


Patrick Holdaway, Operational Lead, National Business Crime Centre

  • Coronavirus Bill was passed 26 March. There will be a variation of interpretation between the ...

Rent breaks puts pressure on landlords

Date: 25/03/2020

Shopping centre owners and other property firms have warned ministers that they face extreme challenges without support to replace lost rental income.


Edward Cooke, chief executive of Revo, said talks were under way with the Government about what support can be made available to landlords, potentially in the form of loans or grants amid fears that some may not qualify for existing schemes.


He pointed out that many property firms counted UK pension funds among their top ...

Industry Covid-19 Call: Key messages & resources

Date: 23/03/2020

On Thursday (19.03.20) Revo held an industry call on COVID-19. This was a follow up call to the one held two weeks ago that covered business continuity and crisis management. 


We are living in exceptional times and it is more important than ever to come together as a community, to work collaboratively to support staff and our customers the best we can. For Revo members, a new information hub has been formed on the website and we will continue to hold weekly calls to provide ...

PIA: A best practice framework for a responsible real estate industry

Date: 16/03/2020


Those involved with the built environment have a huge collective responsibility and opportunity to drive real change. While many in our sector are making significant strides forward and having a really positive impact with their ESG policies, there remains a lot of debate and a lack of clear direction as to what best practice looks like, particularly for those who are less well resourced, which leads to fragmented efforts.


This framework will ...

Download our new homelessness toolkits

Date: 26/02/2020

Retail property often comes into contact with homelessness in many ways. So, we are supporting the industry by releasing two toolkits.


We have worked with Vaughan Allen, CEO of CityCo Manchester on one toolkit, which encourages businesses to develop a holistic approach around rough sleeping in their community. And we also have worked with the Joseph Rowntree Foundation (JRF) on the recognition and prevention of in-work poverty for our second.


Download our toolkits here:

Unhoused and Beyond Food Foundation | Ending Homelessness Case Studies

Date: 20/12/2019

Unhoused is a social impact startup where online retail meets clothing bank. Founded by London couple Varun Bhanot and Anisha Seth, Unhoused’s StreetWear operates on a “one for one” business model, which means that for every item of clothing bought on their website, Unhoused donates an equivalent item of clothing to a homeless individual in London.


The Beyond Food Foundation is a charity focused on providing training and support to people who have been impacted by ...

Change Please & Old Spike Roastery | Ending Homelessness Case Studies

Date: 18/12/2019

Change Please is a social enterprise coffee start up, staffed by homeless people, which in turn funds the training and development of other homeless people, whilst the Old Spike Roastery in Peckham roasts coffee beans, and provides training and employment.


Read the full case study here.

RICS | Ending Homelessness Case Study

Date: 17/12/2019

The Royal Institution of Chartered Surveyors (RICS) is a professional body promoting and enforcing international standards in the valuation, management and development of land, real estate, construction and infrastructure.


In 2018, as part of their 150th anniversary, RICS launched the Pledge150 campaign with LandAid to deliver bed spaces for young homeless people across the UK. The campaign aimed to unite the property industry into contributing and creating a collaborative response ...

Together we can end homelessness

Date: 20/11/2019

Did you know that there is a record number of people who are homeless in the UK? Homeless charity Shelter reports that in 2018, 320,000 people were homeless. Living without a home is dangerous, can cause health problems and affects people’s wellbeing. To find out more please see our infographic here.


Revo is looking to support the industry in a number of ways. We have released two case studies. This highlights the work of two businesses including the Social Bite, a Scottish ...

Don’t Waste UK and intu win ‘Partners in Waste Management’ category at PFM Awards 2019

Date: 14/11/2019

Don’t Waste UK are delighted to announce that in partnership with intu, they have won the ‘Partners in Waste Management’ category in the PFM Partnership Awards 2019 at a Gala dinner and reception hosted at The Brewery in London on 6 November.


Michael Foreman, MD of Don’t Waste UK, says: “Working with intu, we are delighted to win the ‘Partners in Waste Management’ category award. The accolade underpins our burgeoning reputation as a provider ...

The Developer Live: Risk and Resilience

Date: 05/11/2019

The Developer Live: Risk & Resilience conference will bring together leading organisations including Berkeley Group, Grosvenor, PfP Capital, Scottish Canals and Leeds City Council to share insights into how they are developing in response to rising environmental risk and addressing the pressing challenge of climate change to their organisation and how these learnings can be applied to the design of our cities.

Seize this unique opportunity to hear from inspirational leaders on how you ...

Achieving sustainability in retail and property

Date: 31/10/2019

At Revo, we strive to be as sustainable as possible. Being more sustainable is imperative at a time where the planet is facing unprecedented levels of stress on the environment. An increasing number of companies in the retail and retail property industry are recognising their crucial role in building a sustainable future for all. 


Read the full blog here.

How to add value through security in placemaking and people centred design

Date: 24/10/2019

The retail industry is undergoing a revolutionary change towards creating “destinations”. In other words, retail is focusing more creating experiences, rather than on the goods. Simultaneously, in the security world, we are seeing the constant evolution of terrorist and criminal threats.


But how do we create an environment that generates crowds of happy visitors, when crowds are seen as targets? Are the traditional approaches to security good for retail and placemaking ...

Effective waste management solutions | Don't Waste UK

Date: 16/10/2019

Market disruptor’s waste minimisation, management and reporting solutions find favour with high profile commercial clients


Don’t Waste UK is delighted to report it has commenced work with several flagship retail, mixed-use, commercial, business park and convention centre clients. Notable new instructions include two via its client JPC Cleaning: the iconic Leadenhall Building, better known as “The Cheesegrater”, in the City of London; Chiswick Park, the 1.8m sq ...

Revo On Air: Over supply of retail space and sustainable repurposing

Date: 04/10/2019

Tom Whittington and Mark Garmon-Jones talk to Samantha Sen about over supply of retail space and sustainable repurposing.


Retail is at a point where a multitude of structural challenges are making us rethink space. Tom Whittington and Mark Garmon-Jones discuss the issue of oversupply of retail space in the UK, where the problem areas are and why this doesn’t mean that retail places are dead and buried.


Listen to the full episode here.


Don't forget to also check ...

Investing in the future: Can we fix our “broken” town centres?

Date: 03/10/2019


Town centres are at the heart of our communities. Changes to retail, consumer behaviour and advances in technology have altered our relationship with place.


Revo and Lambert Smith Hampton once again look at the state of the market and how the public and private sectors view the challenges and potential solutions to the ultimate question of the day: how do we invest and create sustainable and thriving town centres in a modern retail economy?


Download Stage 1: Joint ...

Shaping the future? | NIRSC Conference 2019

Date: 26/09/2019

Change is the only constant in life.

The retail industry has undergone a significant transformation in the past decade and continues to evolve quickly.In the spirit of inspiring our sector to continuously adapt we’ve designed our annual conference around Mindset, Culture, Innovation, and Leadership, the fundamentals that can help us drive change in our ever-changing environments.


The panel of speakers will, through their words and wisdom, help us stride forward in truly shaping ...

Banbury’s First Zero Waste Shop Opens At Castle Quay

Date: 04/09/2019

Banbury’s first zero waste shop, Nothing but Footprints, will be opening at Castle Quay this Saturday 7 September. The store will be selling package-free foods and household cleaning products, alongside sustainably sourced and plastic-free products for the eco-conscious home.


Local Banbury residents, Daniel Ludlow and Violeta Martin Garcia, are behind this exciting new development. They wanted to bring a new way of thinking (and living) to the people of Banbury, after spotting ...

Labour's plan to save our high streets

Date: 03/09/2019

Labour leader, Jeremy Corbyn has recently unveiled, arguably, controversial plans to save our high streets. Under his new plan, Corbyn wants to give power to local authorities to reopen shops left vacant for more than a year in the bid to turn these into start-up shops and co-ops.


“I love the idea that Jeremy Corbyn wants to re-open shops that have closed down,” says Matthew Ogg, policy advisor at Revo. “But I don’t know anyone in the industry who ...

Let's talk EVs

Date: 11/07/2019

As electrical vehicles are gradually filling up our streets, we are looking to understand the implications of this evolution of transport on retail placemaking and property.


Revo members can read the comprehensive insight and see the research results on EV charging highlighting some key behaviours in usage across the portfolios of six major owners from our community.


Yesterday, we held a roundtable with our senior members, behavioural and climate change specialists to discuss ...

The Sunflower Lanyard

Date: 25/06/2019

A relatively new initiative at UK Airports is the Sunflower lanyard which anyone with a hidden disability/condition such as autism can obtain at airports to help make travel an easier experience.


My son Harry is aged 10 and he has Ulcerative Colitis, which is a form of Inflammatory Bowel Disease, for Harry the lanyard was a godsend. On arrival at Gatwick North Airport at an eye-wateringly early 3.30am we went to the special assistance desk which is located to the far right hand side ...

Businesses urged to open doors to billions held by purple pound consumers

Date: 06/06/2019

Businesses are being encouraged to register for Purple Tuesday to learn more about the purple pound – the spending power of disabled people and their families.


Over 13 million people in the UK, one fifth of the population1, live with a disability and households with a disabled person spend a combined £249 billion a year2. But many businesses could do more to provide for disabled customers, according to the organisers of Purple Tuesday.


Purple Tuesday is an ...

Modern slavery

Date: 17/05/2019

Modern slavery is a global problem affecting an estimated 40.3 million people around the world, including thousands in the UK.


Men, women and children of all ages and backgrounds are victims of human trafficking, forced labour, domestic servitude or debt bondage. Victims are controlled by force, threats, coercion, abduction, fraud and deception.


The Gangmasters and Labour Abuse Authority (GLAA) is the foremost investigative agency for modern slavery and labour exploitation in ...


Date: 16/05/2019

By Paul Ogden, Westgrove’s first Mental Health First-Aider


As a company, we take mental health extremely seriously so we are very proud to be one of the first facilities management companies in the UK to appoint a mental health first-aider.
Paul Ogden has taken on the role at Market Place Shopping Centre in Bolton. He is available to offer support and advice to vulnerable customers visiting the centre as well as to the centre’s tenants.

Here he tells his story.
It’s ...

The Stranger on the Bridge and The Bridge Pilot.

Date: 15/05/2019

On a cold January morning in 2008, 21 year old Jonny Benjamin went to Waterloo Bridge to take his life. Balanced on the edge of the railings, a stranger stopped and talked him out of jumping in an act of kindness that was to change both their lives forever.


The Stranger on the Bridge is a poignant account of what led Jonny to the bridge that day and the astonishing events six years later when he decided to track down the Good Samaritan to say thanks. 


The City of London ...

Suicide Awareness and Prevention Resources

Date: 15/05/2019

Protecting vulnerable people (people at risk) is a complex issue that has been discussed across a number of our committees. Earlier this year we held a workshop with a number of our members at Landsec which focussed on suicide awareness and prevention. As a result of the workshop findings, the Revo community identified a need to develop a toolkit for suicide awareness and prevention. The toolkit will have a number of elements for members to make use of, including resources, guidance and ...

Small Talk Saves Lives

Date: 14/05/2019

For every life lost on the railways, six are saved by the people around them.


You might not realise it, but you already have the experience you need to help save a life on a train platform.


If you see someone on a platform who you think might need help, trust your instincts and start a conversation.


You could help save a life.


Why we're doing this

Research carried out for Samaritans by the Universities of Middlesex and Westminster shows that the people standing ...

Supporting your staff and the public with their mental health

Date: 13/05/2019

We know that around one in four people will experience a mental health problem in any one year – and yet the shame and silence can be as bad as the mental health problem itself. How staff in retail places approach mental health can change someone’s life, whether they’re a work colleague or a member of the public.


Here we outline a number of ways in which centre managers and staff can help.


  1. Learn some key facts about mental health problems which may help ...

Waste presents an amazing opportunity

Date: 02/05/2019

Retail is making decisions based on social responsibility and impact, and Waste is a key factor to consider.
By Michael Foreman, Managing Director, Don’t Waste UK

Sustainability is about the capacity to endure. In terms of the natural world, it’s about the continued capacity of the biosphere to sustain diverse (including human) biological life over time.
Environmentalist, entrepreneur, journalist and author Paul Hawken wrote, “Sustainability is about stabilizing the ...

Revo & High Streets 2030 Report Launch

Date: 11/01/2019

The Housing, Communities and Local Government Select Committee published its High Streets 2030 Report last week, where Ed Cooke, Chief Executive, and Mark Williams, Director of Hark Group and former President of Revo, presented oral evidence to the committee last October and both are quoted in the final report, in addition to our advance written submission.

Revo, which represents all stakeholders in the £360 billion retail property sector, has welcomed the outcome of ...

Small Business Saturday!

Date: 01/12/2018

Small Business Saturday UK is a grassroots, non-commercial campaign, which highlights small business success and encourages consumers to 'shop local' and support small businesses in their communities.

The day itself takes place on the first Saturday in December each year, but the campaign aims to have a lasting impact on small businesses.

On Small Business Saturday, customers across the UK go out and support all types of small businesses, online, in offices and in stores. Many small ...

AquAid and water pumps!

Date: 27/11/2018

Here at Revo, health and wellbeing within the workplace and built environment is an important part of our responsibility. From our relationship with AquAid, this has given us the opportunity to help those less fortunate than ourselves.

Each purchase means an automatic donation is made to the Africa Trust. These funds are used to build ‘Elephant Pumps’ - a modified version of an age old Chinese rope pulley system, which can provide safe drinking water for upwards of ...

Alex Sansom - Colman Architect's newest recruit.

Date: 16/11/2018

Colman Architects is delighted to announce that Alex Sansom has joined the Practice as a director, to take a lead role in the team.

Since 2008 Alex has guided the Store Design team at Debenhams as Head of Design. Alex’s arrival at Debenhams heralded a rapid programme of new build stores coupled with investment in their existing portfolio. Highlights of his leadership at Debenhams included the internal refurbishment and external recladding of Oxford Street, a sensitive insertion into a ...

Emilie Rose Stationery: Free Space+ winner!

Date: 14/11/2018

A big congratulations is in order to Emilie Rose Stationery who has taken up retail space in Hammerson's Silverburn in Glasgow!

Emilie Rose Stationery is an amazing indie Glasgow business and a winner of our Free Space+ competition, delivering a unique offer to Silverburn's customers.


Check out her links below!




Purple Tuesday - Tuesday 13 November.

Date: 13/11/2018

Nearly one in every five people in the UK has a disability or impairment, and over half of households have a connection to someone with a disability. Their collective spending power – the Purple Pound – is worth £249 billion to the UK economy.

However, this potential is not being fully realised. There are still real (and perceived) barriers that make it harder for disabled people to find work, spend money online and in store, and enjoy a drink or meal out.


Purple ...

We'll be at MAPIC! Pop in and see us.

Date: 12/11/2018

This year we’re sending a delegation of 4 to MAPIC to fly the flag for the UK retail property and placemaking sector, promoting all that’s good (and addressing the bits that are challenging!) about our market, and highlighting the innovation and collaboration that’s happening as the sector continues to evolve.

The team includes our President, Mark Williams of Hark Group, our Vice President, Mark Robinson of Ellandi, our Chief Executive, Edward Cooke as well as our ...

The Car Of The Future & Its Impact.

Date: 23/10/2018

The way we travel is evolving. With the age of the conventional petrol and diesel vehicle coming to an end, a technological revolution already underway as electric vehicles become better and cheaper year-on-year. 

On top of that, we’re seeing changes in the nature of car ownership as people opt for alternatives, such as car sharing, cycling and public transport. 

This event will provide an opportunity to consider current thinking and research on electric vehicles, explore ...

Future Gazing Series: Retail & Residential Co-habitation.

Date: 11/10/2018

It may be taking place on Halloween, but there’s nothing spooky about the next seminar in our Revo Hub Future Gazing Series.

Join us as we consider how retail and ground level public realm impact the long term success of residential-led developments, in the heart of Lendlease’s £2.3 billion regeneration programme.

Combining both a seminar and self-guided study tour, it’s the perfect opportunity to explore the development billed as ‘central London’s new ...

Retail Matters Week.

Date: 08/10/2018

This week we'll be celebrating all the incredible effort that our industry puts into work, jobs and skills. 

We'll also be focusing on constructive solutions to homelessness and how our community can contribute positively to a solution!


Find out what's happening here

Constructive Solutions on Homelessness: Retail Property’s Role.

Date: 02/10/2018

Following on from our event in May, we're continuing our work on homelessness and how the retail and property sector can contribute positively to long-term, sustainable solutions.

As part of our Retail Matters Week, we will explore solutions that may provide some of the most vulnerable people in our society with secure and well-paid employment, valuable training and support and a safe place to stay. We would love for you to join us and hear your thoughts on the subject.

Join us on ...

Revo Manchester 2018. It's here!

Date: 21/09/2018

This is the largest gathering of its kind in the UK – bringing together the sector’s key decision makers and dynamic businesses that together create, deliver, operate and occupy great places to live, work, shop, eat and be entertained.

Connect with over 2,500 senior decision makers from across our diverse and progressive retail property and placemaking industry. Do deals. Learn. Socialise.

Find out more here


Programme  |   Attendee List  ...

Revo and ICSC agree on global partnership.

Date: 20/09/2018

We're pleased to announce the signing of a formal agreement with The International Council of Shopping Centers (ICSC).

We're absolutely delighted to join 14 national organisations representing retail property and placemaking across Europe and the globe and in doing so allowing for a more collaborative, strategic and mutually beneficial relationship that will advance the interests of our global community.

We're joining the following countries:


Homelessness: Our role.

Date: 04/09/2018

Following on from Revo’s event in partnership with intu in May, it's clear that homelessness is not only a crucial issue this country faces but one that invokes passion and interest within our community to work towards solutions for this evergrowing crisis. 

With over 300,000 people homeless in the UK, this is a crisis that we simply cannot afford to turn our backs on. Not only is homelessness a huge issue we're facing, it’s getting worse. Rough sleeping has increased by ...

Accessible Places Toolkit - make your retail place accessible to all!

Date: 03/09/2018

We're determined to ensure that every retail place is accessible to absolutely everyone. We are aiming to raise awareness throughout the UK of what our community can do, is doing and has achieved in this space.

Our Accessible Places campaign is on-going and you can find out more information on it here.

We want to support our community and address the barriers faced by people with both visible and invisible disabilities in accessing shops and services.

Please have a read of our ...

The Great British High Street Awards 2018.

Date: 22/08/2018

The Great British High Street (GBHS) Awards 2018 are underway – local areas are racing to be named the UK’s best high street!

The GBHS Awards, which are run by the Ministry of Housing, Communities & Local Government, sponsored by Visa and backed by us, Revo and other partners, are recognising and celebrating local achievements on our high streets and supporting the communities in which we live and work.

The high street is the life and soul of communities across England, ...

Revo Manchester 2018: Bursting with inspiration from floor to ceiling!

Date: 08/08/2018

Jam packed with the who’s who and latest thinking in retail property and placemaking. 

  • 2,500+ of the most senior decision makers representing c. 1,000 businesses 

  • 600+ occupiers representing over 240 brands

  • 19 hours CPD. Be inspired by speakers including Peter Cowgill, CEO, JD Sports; Pat Ritchie, Chief Executive, Newcastle City Council; Crispin Lilly, CEO, Everyman; and many more

  • F&B and leisure showcases ...

Market Place Changing Minds About Mental Health.

Date: 01/08/2018

Market Place, Bolton believes that mental health matters and is proud to be hosting an event that shines a light on mental health issues within the Bolton community.

The ‘Changing Minds’ event is the result of a partnership between the shopping centre and their facilities management partner, The Westgrove Group, and will take ...

Signing the Armed Forces Covenant is good for the nation and good for your business.

Date: 27/07/2018

It is common knowledge that our Armed Forces serve our country at home and overseas 24/7 and deserve fairness and support. What’s not ...

Accessible places: How are you doing?

Date: 12/07/2018


As part of our ongoing campaign to make our retail places open to all, we have developed an Accessibility Training Flowchart to provide guidance on what to consider when developing your strategy to create inclusive places.

This directly links to our Accessible Places Toolkit, which can be found here.

Revo Manchester 2018 - hear all about it!

Date: 09/07/2018

The Revo Manchester 2018 conference programme is building up to be the biggest and best ever.

You’ll hear from the industry’s most innovative players, who through their unique businesses and talents are embracing and transforming our dynamic retail property and placemaking community.

Be inspired. Be transfixed. Be astounded. Our conference programme is a roller-coaster of insight, interaction and enlightenment. Plus, it'll reward you with 19 hours CPD.


Write your own story as a Revo member.

Date: 06/07/2018

We're on a mission to expand our community.

Over the past 6 months we've released videos, featuring some willing member volunteers, reading a story of an imaginary member called Suzy from Bushy Bratley and all the benefits she recieves.

View our most recent one here with Jaya Relwani from Ellandi!


Climb Mount Toubkal, North Africa’s highest peak!

Date: 25/06/2018

Our Accessible Places campaign highlights invisible disabilities.

Date: 21/05/2018

We're working with the charity Crohns & Colitis UK to support their ‘not every disability is visible’ campaign, an initiative that Revo is championing as part of our Accessible Places Campaign and Toolkit which was launched late last year to support the industry and address the barriers faced by disabled people in accessing shops and services.

Shopping and accessing entertainment come high on disabled people’s list of challenging experiences and Revo is determined to ...

Health and Wellbeing with Mark Rycraft at Middleton Grange.

Date: 17/05/2018

At Middleton Grange shopping centre we have introduced a health and well-being programme which raises health awareness by providing information and access to services to the centre team, customers and retailers.

The initiative ...

Facing Homelessness: Retail property & positive approaches.

Date: 01/05/2018

Increasingly, we see homelessness as a regular feature of the nightly news, and certainly at Revo we have heard many members express concern about this issue.

Understanding and responding to the complexities of homelessness is a challenging endeavour for retail property and the communities we serve.  

It is evident that there is a multitude of approaches, campaigns and stakeholders involved in understanding and helping the homeless. It is a burning social issue and one closely ...

Local authorities spend £3.8bn on commercial property assets in last five years.

Date: 13/04/2018

Joint research by Carter Jonas and Revo aims to identify solutions for fixing the UK’s town centres.

Carter Jonas, the national property consultancy, and Revo, the national membership organisation for retail property and placemaking, have unveiled that local authorities have spent around £3.8bn on commercial property assets between 2013-2017. 

Spelthorne Borough Council in Surrey, which contains the towns of Ashford, Shepperton, Staines and Sunbury, was the biggest local ...

Diversity & Inclusivity Conference: Opening Doors.

Date: 04/04/2018

We would be delighted if you could join the BPF and Revo for half a day of sharing Diversity and Inclusivity best practice, focussing on the workplace and the built environment.

The first panel will focus on the economic, social and business benefits of genuinely diverse organisations, looking at the changes our industry can expect in the future and how companies can address the headwinds that hamper progress. The second session will focus on inclusive placemaking, the communities ...

Say hello to our new member Elisicia Moore, miracle maker and proud owner of Petit Miracle.

Date: 03/04/2018

Petit Miracle founder Elisicia Moore grew up in a feast or famine environment as her entrepreneurial father struggled to create a successful business at the start of his career.

Following her own struggles setting up a social enterprise, Elisicia swore that she wouldn’t allow others to suffer the same fate and now helps local entrepreneurs, mainly from disadvantaged backgrounds, to get started.

Elisicia and her team started out in the West 12 Centre (Shepherd’s Bush) where they ...

It's great to give!

Date: 03/04/2018

We’d encourage you to dig deep and support these amazing ...

Revo Manchester 2018 - our doors are open!

Date: 06/02/2018

Three key business reasons to be there: Do deals. Learn. Socialise.

Connect with over 2,500 senior decision makers from across our diverse and progressive retail property and placemaking industry. This is the largest gathering of our community in the UK – all the people and businesses that together create, deliver, operate and occupy great places for work, rest and play.

How much? Member priority tickets are just £395 until Friday 20 April! Not a Revo member? Sorry, tickets ...

Revo & Freehold Drinks Reception.

Date: 08/01/2018


We are delighted to invite you to a drinks reception with Freehold, the leading and unique networking forum for lesbian, gay, bisexual and transgender real estate professionals working within our community.

Interested? Find out more

How does your public realm measure up?

Date: 04/12/2017

Members can now access our newest Guidance Note: How does your public realm measure up?

Public realm provides probably the biggest opportunity to assist placemaking and is key to all retail developments, whether they are external streets and squares, malls, retail parks or high streets.


This seeks to act as a checklist when forming briefs and to help decision making as the design progresses. A theoretical case study is included to highlight some of the public realm issues a ...

Accessible Places Week - we've released our toolkit!

Date: 29/11/2017

We are encouraging our industry to create as inclusive and accessible retail places as possible, all over the country.

We know there is a lot of wonderful work already happening but we hope we can support you to do more. Did you know that 21% of the population lives with a disability and that the Purple Pound is worth £249 billion?!

We’ve worked with our committed members as part of a cross-disciplined Working Group to develop a new toolkit for those looking after retail places. ...

Budget 2017: Revo makes progress on business rates, digital & housing.

Date: 23/11/2017

Whilst economic forecasts were downgraded, the Chancellor delivered a politically safe Budget speech yesterday to steady the Government ship, predicated on a drive for new housing. 

There were positive developments on business rates after sustained campaigning by Revo and partners, and we have called on the Chancellor to go further in the review into digital economy taxation. 

Immediately post-Budget, we met with Jake Berry, Minister for Local Growth and the Northern Powerhouse ...

Revo welcomes CPI indexation, calls for further reform as part of digital review.

Date: 22/11/2017

We have responded to the Budget today by welcoming the Chancellor’s announcement to move business rates indexation to CPI in April 2018 and commit to 3-yearly revaluations.

Towns and cities are at the heart of everything we do, from business right through to community. The UK will only flourish if we protect, invest and nurture our urban landscape and meeting the challenges and opportunities posed by the digital economy.

Revo will continue to press the case for our industry just as the ...

Placemaking for Diversity & Inclusion.

Date: 23/10/2017

How can places reflect the diversity of the population and create value for businesses?

Tuesday 14 November, 18:00 - 21:00 at WeWork Aldgate, London.

Following the announcement between ourselves and the British Property Federation (BBF) to launch a new partnership to push forward diversity in the industry, Real Estate Women have invited the leaders behind this initiative to tell more about how diversity and inclusion can be incorporated into space planning, business development and ...

Guide Dogs - Inclusivity at Work.

Date: 23/10/2017

Guide Dogs has recently launched its new Inclusivity at Work programme to help organisations equip their business, empower their staff and enhance their ...

Retail Matters Week is coming.

Date: 05/10/2017

9 - 13 October

Retail Matters Week is a campaign to celebrate and showcase the great talents of those who work in retail and the careers and initiatives implemented by the retail property sector.

We want to show why retail is a great career choice.

For more information and to find out how to get involved,
visit retail-matters.org

Revo kick starts Free Space+.

Date: 21/09/2017

New national business incubator launched worth £300,000 to support retail start ups

We've launched Free Space+, a national initiative to offer start-up and growing businesses retail space and business support in retail centres at no cost.

Free Space+ is launched in partnership with nine of the largest UK retail landlords as well as the British Independent Retailers’ Association (bira) and partners Asset Space, The Yard Creative and Clear Channel.

Small businesses from across the ...

How are we doing?

Date: 10/07/2017

We would like your honest, open thoughts.

You could win a £50 Love2shop voucher for letting us know!

Ever since we rebranded to Revo, we've been working hard to raise our game.

We’re committed to enhancing and improving our output in order to support our community to succeed.

There’s been some good stuff since last ...

MEES Guidance Note & questions you're afraid to ask.

Date: 24/05/2017

The Energy Efficiency (Private Rented Sector) (England and Wales) Regulations 2015 will make it unlawful from April 2018 to let residential or commercial properties with an Energy Performance Certificate (EPC) rating of ‘F’ or ‘G’. Our Guidance Note will take you through this space.

Members can access the Guidance Note here


Also read:

5 questions on MEES that you were afraid to ask


Creating Place: A retail property & placemaking manifesto for General Election 2017

Date: 11/05/2017

Revo publishes 14 point Election Manifesto to support UK retail & real estate

Revo's submission to the government's Building our Industrial Strategy Green Paper

Date: 19/04/2017

Revo this week delivered a submission to the government’s Building our Industrial Strategy Green Paper.

The ten pillars offer a foundation around which to build a modern industrial strategy but the importance of place and placemaking in this debate must not be eschewed. Without physical real estate – both an industry of itself and an enabler of other industries – and supporting infrastructure, a modern industrial strategy cannot be realised.

Key pillars that must be ...

Giulia Bunting, Revo President on International Women's Day

Date: 08/03/2017

On International Women's Day let’s celebrate a growing recognition that tackling gender inequality is not just the right thing to do, it makes good business sense.

One of my aims as President at Revo is to ensure our organisation reflects the diverse society we live in and specifically encourage greater participation by women. I want our retail property community to fully recognise the vital role it can play in creating a more balanced and inclusive society.

It can only do this by ...

Accelerating Change Towards Low Carbon Shopping Centres

Date: 20/04/2011
Description: Reducing carbon emission remains a key priority for any responsible business, despite the gaze of the media being squarely on the unstable global economic conditions of the past three years. Critically, with volatility in the price of oil and issues around the security of supply as oil producing nations are affected by significant civil unrest, organisations are beginning to understand that engaging in carbon reduction not only brings environmental benefits but reaps commercial rewards too.

Shopping Centres: at the Heart of the Community

Date: 07/12/2012
Description: Shopping centres are the hub of local communities. They provide safe, secure clean environments for people to shop, dine, meet, relax and be entertained.

Guidance Note 94: The Energy Saving Opportunity Scheme

Date: 06/03/2015
Description: This guidance note highlights the benefits of complying with Energy Saving Opportunity Scheme (ESOS). It outlines the consequences of failing to comply and provides best practice guidance on how to meet its requirements. ESOS is a mandatory energy assessment scheme which has been introduced under the EU Energy Efficiency Directive.

Guidance Note 81: Safeguarding Vulnerable Groups in Shopping Centres

Date: 23/10/2013
Description: There is an increased public awareness of the need to protect children and vulnerable adults from harm. Both the public and private sectors have a role to play, including the retail trade industry.

Guidance Note 79: The Carbon Reduction Commitment (CRC) Energy Efficiency Scheme – Implementation

Date: 04/11/2013
Description: The CRC Energy Efficiency Scheme is built upon a ‘polluter pays’ principle and it encourages participating companies to reduce their energy use by placing a cost on CO2 emissions.

Guidance Note 77: Sustainability for Retail Fitout – Signposting Guide to Best Practice

Date: 23/07/2013
Description: In 2010, the BCSC commissioned a team to produce an update to the existing retail shopfit design guide. This revised document described the processes that both landlord and tenant should follow to manage and co-ordinate the occupiers’ shopfit with the centres design and process requirements.

Guidance Note 69: Sustainability and Part L

Date: 17/09/2012
Description: Retail is a comparatively unique environment in which to promote sustainability. Retailers can be part of large multi-tenanted schemes, individuals on a common high street, large independent stores, out-of-town warehouses, etc.

Guidance Note 68: Shopping Centre Natural Ventilation Design

Date: 20/08/2012
Description: This paper summarises the key issues and drivers when deciding to naturally ventilate a shopping centre or covered street. Influencing factors in using natural ventilation are many and often subjective, and can simply be a desire to reduce costs. Equally, drivers can contribute towards an organisation’s environmental policy or enhance good public relations.

Guidance Note 67: the Benefits of Using Combined Heat and Power (CHP)

Date: 29/09/2011
Description: This paper is intended to provide an overview of the reasons why the application of Combined Heat and Power (CHP) is fundamental to the future delivery of refurbished and new shopping centres. Energy savings from installing centre wide systems utilising CHP and tri-generation of heat, power and cooling can lead to significant overall reductions in both running costs and carbon emissions when applied to the overall energy consumption of a shopping centre.

Sustainability: Taking Stock 2011

Date: 13/07/2011
Description: Retail property for the future.

Sustainability Charter 2011

Date: 30/06/2011
Description: While sustainability covers a much wider set of issues, these four are chosen due to their significance, and the need to make the Charter immediately relevant and accessible to all BCSC members, including those for whom sustainability is still a relatively new concept. The Charter is primarily for the managers of managed retail properties, so the measurements and suggested actions relate most closely to the operation of existing buildings.

BCSC Sustainability charter: A Review 2010

Date: 30/11/2010
Description: It has been three years since BCSC launched its Sustainability Charter (2007), with 22 signatories operating in the retail property sector providing support, information and the sharing of best practice on how they are individually addressing the sustainability agenda. the initial exercise sought to engage with and promote best practices on how organisations are addressing sustainability in the four principle areas of water, waste, energy and community as stipulated within the Charter.

Guidance Note 61: The Carbon Reduction Commitment (CRC) Energy Efficiency Scheme: a Guide for Landlords and Tenants – Second Edition

Date: 10/09/2010
Description: This guide has been compiled by a working party drawn from the following organisations, all of whom are members of the Green Property Alliance.

Study into the Provision of Existing Designated Disabled Persons Parking Bays in Off-street Car Parks in the UK 2010

Date: 23/03/2010
Description: The British Parking Association (BPA), in partnership with the Department for Transport (DfT), Mobilise and the British Council of Shopping Centres (BCSC) has commissioned WSP Development and Transportation to undertake a research survey of parking facilities for disabled people in off-street public car parks within the UK.

Guidance Note 62: Environmental Impact Assessments

Date: 25/08/2009
Description: It is a statutory requirement to undertake an Environmental Impact Assessment (EIA) for certain specified developments. It is likely to be necessary for retail development where the area of the development exceeds 0.5 hectare (5,000m2) or is in a sensitive area.

Guidance Note 58: the Carbon Reduction Commitment (CRC) – An Overview

Date: 20/02/2009
Description: This is the first in a series of guidance notes on the Carbon Reduction Commitment (CRC). This article provides a general description of the programme. The next paper will examine specific issues regarding implementation from the point of view of landlord and tenant.

Retail-led Regeneration: Why it Matters to our Communities 2009

Date: 14/01/2009
Description: Retail-led regeneration WHY IT MATTERS TO OUR COMMUNITIES Retail-led regeneration WHY IT MATTERS TO OUR COMMUNITIES Retail-led regeneration WHY IT MATTERS TO OUR COMMUNITIES ISBN 978 1 897958 44 5 DTZ, 125 Old Broad Street, London EC2N 2BQ t: 020 3296 3000 f: 020 3296 3100 w: www.dtz.com Business in the Community, 137 Shepherdess Walk, London N1 7RQ t: 020 7566 8722 f: 020 7253 1877 w: www.bitc.org.uk Cert no. XXX-XXX-XXXX BCSC Educational Trust, 1 Queen Anne’s Gate, Westminster, London ...

Occasional Paper 11: Green Leases

Date: 22/05/2008
Description: 11 BCSC Occasional Paper No.11 Green leases ce 03 02 01 05 07 – Owners’ responsibilities 09 – Tenants’ responsibilities – Overcoming barriers 07 – The importance of partnership 06 How green leases work Further information – Cost benefits for tenants – Cost benefits for landlords Promoting benefits 12 11 10 10 g a new factor to the equation by offering a from voluntary clauses to legally binding provisions ntracts. This occasional paper, written by Roy of the Sustainability ...

Guidance Note 56: Climate change – What This Means for Retail Property

Date: 16/04/2008
Description: This guidance note is intended to offer an overview of how people have contributed to climate change, the political and economic drivers behind the move towards a low carbon economy, and the implications for retail property in Europe.

Guidance Note 55: Energy, Water and Waste - Sustainable Technologies Materials and Costs

Date: 02/04/2008
Description: The retail property industry must look at energy, water and waste solutions, in order to comply with government legislation and meet the planning requirements of local authorities. The attached paper outlines sustainable options that can assist with this compliance.

Guidance Note 53: EPCs and DECs – a Guide to New Building Requirements (revised April 2008)

Date: 01/04/2008
Description: Beginning in October 2008, all buildings that are built, sold or rented will require an Energy Performance Certificate (EPC). The certificates assess the property’s energy efficiency and estimated running costs.

Positive Places: Retail Lab

Date: 01/04/2013
Description: Retail Lab Rapid Retail Our support of the creation of Retail Lab is just one of the ways in which Hammerson is demonstrating its commitment to engaging with customers on sustainability. The pioneering facility is transforming the way retailers think about efficient and sustainable retail environments. In 2012, Retail Lab developed a ‘Rapid Retail’ solution for temporary store units. The system, which is capable of rapid low cost development boasts a 39% reduction in weight and a 26% ...

Fort Kinnaird and the Recruitment & Skills Centre: Christmas Recruitment Campaign

Date: 08/12/2014
Description: “Welcome addition for the local Business community and jobseekers alike. I also believe this cutting-edge model is certainly unique in Edinburgh and possibly in Scotland.” “Initiatives such as this Joined Up for Business and Fort Kinnaird public/private partnership are a good example of the type of practices we need to see more of in Scotland” Kenny MacAskill, MSP, Cabinet Secretary for Justice “All of the businesses we’ve dealt with in the new Centre have told me they are ...

Positive Places: Food Waste to Farmer’s Compost - Union Square, Aberdeen

Date: 30/09/2013
Description: Food waste to farmer’s compost Union Square, Aberdeen From 2014, food waste collection will become mandatory in Scotland. In preparing for this new legislation, Hammerson sought out an unusual solution for the organic waste generated by the 23 restaurants and cafes at its Union Square shopping destination in Aberdeen – recycling it into compost for local farmers. In early 2013, we established a partnership with Scotland’s largest organic waste management company, Keenan Recycling. The ...

Positive Places: Reading Cardboard Partnership

Date: 30/04/2014
Description: With local authorities under no obligation to provide commercial waste recycling schemes, recycling cardboard from a trade waste stream is a major problem for small businesses. Taken individually, the amount of waste generated by each small business in Reading’s town centre could not justify the financial outlay of a waste recycling contract.

Positive Places: Retailer Engagement Toolkit - WestQuay, Southampton

Date: 31/12/2013
Description: Retailer Engagement Toolkit WestQuay, Southampton Taking a proactive approach to environmental management in the retail sector, Hammerson is working with the University of Southampton to develop an Environmental Management System (EMS) toolkit for retailers at WestQuay. Hammerson identified the opportunity to develop an EMS through a KTP in 2008, and secured ISO 14001 certification as a result. The following year, an associate was recruited to develop and manage the certification at ...

Positive Places: Rooftop Allotment - Highcross, Leicester

Date: 24/12/2013
Description: Rooftop Allotment Highcross, Leicester At Hammerson, we recognise that our operations have the potential to impact biodiversity both directly and indirectly. Our Biodiversity Policy seeks to protect and enhance natural environments and part of our commitment is the implementation of a Biodiversity Action Plan (BAP) for each of our shopping centres. At Highcross, Leicester, our BAP is aligned to the objectives set out by the Leicestershire and Rutland BAP to: • Improve the value of wildlife ...

Positive Places: Zero Waste to Landfill - Silverburn, Glasgow

Date: 17/12/2013
Description: Zero waste to landfill Silverburn, Glasgow As part of a major initiative to improve economies of scale and increase efficiencies, we consolidated our waste management contracts at Silverburn Shopping Centre through GBM Support Services. In Spring 2012, under GBM’s management, a single operator, Shanks, replaced the three separate providers responsible for waste services at Silverburn. This remarkable achievement is due to two key factors in the new waste management model. Firstly, the move ...

St David's, Cardiff: Green Roof

Date: 31/07/2013
Description: Green Roof BIODIVERSITY St David’s, Cardiff Centre size: 1.4 million sq ft Initiative overview Land Securities’ commitment to creating better environments is not just about reducing emissions and installing energy efficient technology. Large-scale buildings also offer the opportunity to provide green spaces that help create habitats for small insects as well as flora and fauna to flourish in urban areas. In March 2013 St David’s completed the installation of a green roof, which ...

St David's, Cardiff: Manual Recycling Facility (MRF)

Date: 17/04/2013
Description: Manual Recycling Facility (MRF) WASTE St David’s, Cardiff Centre size: 1.4 million sq ft Initiative overview Land Securities is committed to reducing the environmental impact of its entire Retail Portfolio and aim to divert more than 90% of waste collected from our retail outlets away from landfill. Tremendous progress has been made across the Group, with its shopping centre portfolio now diverting more than 98% of waste away from landfill. In April 2012, St David’s, Cardiff established ...

Three Spires: Boutique Market

Date: 31/05/2013
Description: Community Relations Merit Winner Three Spires, Lichfield Boutique Market Picture bespoke handmade products, produced by independent local designers on the high street. Thanks to Three Spires Shopping Centre, 20 local designers were given the unique opportunity to showcase their merchandise within a vacant unit in a central area of the Centre. What initially started as a two day event, the success of the boutique market saw the initiative rolled out to three separate events, giving local ...

Westfield: Mummy Mornings

Date: 31/05/2013
Description: Community Relations Merit Winner Westfield Merry Hill Mummy Mornings Mums the word at Merry Hill. Five years ago a pilot community event which attracted just 15 local mums who wanting a community place to meet, has evolved and grown into a weekly must-visit meeting place. Mummy Mornings now has an average weekly attendance of over 80 families with who have become part of a community programme that meets for coffee, cake, crafts and community engagement every Tuesday morning. Judges Feedback ...

Positive Places: Our Community Days

Date: 12/08/2013
Description: Our Community Days Community Day UK Hammerson’s work in the community is embedded in our corporate culture, and in 2012, both our London and Paris offices once again held their annual Community Days. Over the course of the two days, 205 employees took part in a range of activities to help 12 different community projects contributing 888 volunteering hours in the UK and 665 hours in France. Held on the 15th June in UK and on 22nd June in France, the projects selected were either situated ...

Positive Places: The Summer Hub - Union Square, Aberdeen

Date: 18/08/2013
Description: The Summer Hub Union Square, Aberdeen Responding to research that Aberdeen teenagers had little to do during the summer holidays, we developed a programme to engage youngsters and Union Square’s retailers at the same time. The resulting series of events brought together city retailers and young people in a vibrant youth project that has reinforced Union Square’s place at the heart of the community. Launched in 2011, the Summer Hub saw even more visitors in 2012, with an 89% take-up and ...

Keel Row Shopping Centre: Give a Gift

Date: 13/06/2013
Description: Community Relations A single or ongoing event, programme or project, addressing a specific community need or interest that benefits the community not just the centre. This campaign/activity may also have enhanced the image or profile of the centre. This category is ideal for showcasing activity derived from Corporate Social Responsibility strategies. Purple Apple Pip Keel Row Shopping Centre, Blyth Give a Gift Keel Row implemented a marketing strategy for the first time in April 2012 with an ...

The Tim Lamb Children's Centre

Date: 13/06/2013
Description: Community Relations Merit Winner intu Metrocentre, Gateshead The Tim Lamb Children’s Centre In 2011 intu Metrocentre committed to working with local charity Pathways 4. All to help them achieve their dream and open a Centre for children with disabilities, and their families, to enable them to play, learn, develop and socialise in a purpose built environment. In March 2012, former intu Metrocentre General Manager Tim Lamb, who spearheaded the project, died tragically. After Tim’s death ...

SwanWalk: Cancer Research Donation Station

Date: 18/06/2013
Description: Donation Station 2013 Aviva Invertors’ Swan Walk Shopping Centre, Horsham held its annual Cancer Research Donation Station in May and collected 828 bags of donations over a ten day period with a value of £28,890 to Cancer Research UK . All donations are used to stock the local Cancer Research UK store in Horsham making this a truly local event and the ultimate in recycling. This year, for the first time, Gift Aid declarations were also provided in each bag. Donation Stations are run on a ...

Weston Favell Shopping Centre: Grand Weston Wobble

Date: 21/08/2013
Description: Weston Favell in the Community 29th -31st August The Grand Weston Wobble Sponsored Walk The “Grand Weston Wobble” was an organised sponsored walk on behalf of two local charities: Northampton Samaritans and Thomas’s Fund. Staff made their way to JLL offices in Birmingham where Tracy Moore arranged photography for the start of the Wobble Journey… The walk started at 8am on Thursday 29th August at the Grand Union Canal – Gas Street Basin, 70 miles ahead and 3 days of walking back to ...

CentreNews. Spring Issue

Date: 29/04/2015
Description: CENTRE NEWS | ISSUE 3 CENTRE NEWS SPRING 2015 | ISSUE 3 As a proud member of the SCM diploma alumni, I’m delighted to see this year’s list of graduates. W elcome to the Spring edition of Centre News. In this edition, the focus is on customer experience, the edge that makes the difference. In the age of social media and review websites, a poor experience by a customer can quickly go viral. This is something we all want to avoid! BCSC celebrates and awards customer excellence through the ...

Guidance Note 99: Whole-life Carbon Impacts in Retail

Date: 29/06/2015
Description: In the retail property sector, it is often considered that occupiers’ activities are the main source of carbon emissions. Operational emissions such as heating, cooling and electricity consumption are the obvious sources to acknowledge over time.

Sustainable Shopping Centres: Energy, Performance and Value Report

Date: 30/06/2015
Description: Shopping centres have much to gain from energy efficiency. Retail is the second largest consumer of energy in the UK, costing the sector £3.3 billion in 2013. The Carbon Trust states a 20% reduction in energy costs for retailers equals a 5% increase in sales.

Guidance Note 51: Sustainability and Environmental Design Approach Considerations for Retail Developments

Date: 17/09/2007
Description: This guidance note has been kindly undertaken by WSP on behalf of the Technical Affairs Committee. Its aim is to provide clear guidance on building regulations Part L with particularly reference to shopping places.

Guidance Note 46: Sustainability for the Retail Sector

Date: 23/11/2005
Description: These guidance notes have been prepared by the BCSC to raise awareness of the key environmental sustainability issues affecting the retail sector.

Guidance Note 43: Drugs Awareness

Date: 18/03/2005
Description: This note is designed to advise on possible management, personnel training and awareness issues. Contact advice on other Agencies that may be helpful is also offered. It is not designed to provide details of drugs or the wider impact and cost of drug abuse.

Guidance Note 42: Green Travel Plan

Date: 02/03/2004
Description: A Green Travel Plan (GTP) will be required to be submitted alongside planning applications which are likely to have significant transport implications as noted in PPG13 (paragraph 87). Under certain circumstances some or all of a travel plan may be made binding either through conditions attached to a planning permission or through related planning obligations (e.g. Section 106 agreement).

Future of Retail Property: Shopping Places for People – Main Report

Date: 10/12/2007
Description: Future of Retail Property Shopping Places for People Price: £75 (BCSC members £25) 10 01 02 03 04 05 06 07 08 09 10 BCSC 1 Queen Anne’s Gate www.in2.co.uk Future of Retail Property Shopping Places for People Designed and produced by Shopping Places for People Future of Retail Property Westminster, London SW1H 9BT Shopping is the UK’s national pastime. The average person makes an annual 200 trips to the shops and about 33% of an average household’s annual spending is on non-food ...

Future of Retail Property: Shopping Places for People – Summary

Date: 10/12/2007
Description: Future of Retail Property Shopping Places for People Price: £75 (BCSC members £25) 10 01 02 03 04 05 06 07 08 09 10 BCSC 1 Queen Anne’s Gate www.in2.co.uk Future of Retail Property Shopping Places for People Designed and produced by Shopping Places for People Future of Retail Property Westminster, London SW1H 9BT Shopping is the UK’s national pastime. The average person makes an annual 200 trips to the shops and about 33% of an average household’s annual spending is on non-food ...

Future of Retail Property: Future Shopping Places – Main Report

Date: 14/11/2007
Description: Future of Retail Property Future Shopping Places Price: £75 (BCSC members £25) 09 01 02 03 04 05 06 07 08 09 BCSC 1 Queen Anne’s Gate www.in2.co.uk Future of Retail Property Future Shopping Places Designed and produced by Future Shopping Places Future of Retail Property Westminster, London SW1H 9BT 10 In the face of pressures from increasingly demanding shoppers and heightened competition, our industry is already starting to respond with radical changes in the shape of future shopping ...

Future of Retail Property: Future Shopping Places – Summary

Date: 05/11/2007
Description: Future of Retail Property Future Shopping Places Price: £75 (BCSC members £25) 09 01 02 03 04 05 06 07 08 09 BCSC 1 Queen Anne’s Gate www.in2.co.uk Future of Retail Property Future Shopping Places Designed and produced by Future Shopping Places Future of Retail Property Westminster, London SW1H 9BT 10 In the face of pressures from increasingly demanding shoppers and heightened competition, our industry is already starting to respond with radical changes in the shape of future shopping ...

Guidance Note 39: Disability Discrimination Act (1995)

Date: 11/02/2003
Description: Identifying interfaces with other legislation Certain milestones identified in the Act have been or are soon to be reached, in particular the requirements under Part III of the Act which come into force on 1 October 2004.

Guidance Note 32: Environmental Regulation, February

Date: 07/02/2001
Description: Specific environmental legislation to date really only addresses industrial processes and only the waste disposal aspects of the Environmental Protection Act impinge directly on the day to day management of shopping centres in a mandatory way.

Guidance Note 31: Environmental Impact Assessments

Date: 01/02/2001
Description: It is now a statutory requirement to undertake an Environmental Impact Assessment (EIA) for certain specified developments.

Enabling Retail Development

Date: 17/07/2015
Description: Through these positive case studies of successful regeneration, we hope to inspire all local authorities who may be hesitant to progress initiatives which reinvigorate their towns and cities.

Making Retail Development Happen Seminar 2015: Energy, Performance and Value

Date: 17/07/2015
Description: ENERGY, PERFORMANCE & VALUE Dr Neil Blake, Head of EMEA Research & Rebecca Pearce, EMEA Head of Sustainability 30th June 2015 CONTEXT • The UK Carbon Trust set the scene… • • • 40 largest centres consume £40m energy per annum 20% reduction in energy costs = 5% uplift in sales The regulatory environment is complex and fast changing • EU 2030 climate change agenda • UK - CRC, ESOS, MEPS • Are retailers and consumers really interested? • Are investors paying attention? 2 WHAT ...

Making Retail Development Happen Seminar 2015: Enabling Retail Development

Date: 17/07/2015
Description: ENABLING RETAIL DEVELOPMENT The importance of local authority leadership and positive partnerships INTRODUCTION - • The scale and nature of change in the retail property industry has been unprecedented • too much floorspace wrongly configured • multi-channel and m-commerce here to stay • major focus on placemaking and experience • driving changes to tenant mix and leisure incorporation • old funding models involving banks, pension funds and REITs have been deemed by many as unfit ...

Political Insight Newsletter #01

Date: 25/09/2015
Description: View in browser Follow us: #BCSCinsight This is the first of our new monthly government relations newsletter which replaces BCSCFifteen, the communication you received in the run up to May’s General Election. This update will contain lots of information on latest policy developments and the impact on our industry, what we are doing to represent your interests, some political insight and maybe even a touch of gossip…. It’s good to talk, so drop me a line if you have any comments, and ...

CentreNews Issue 04 | Autumn 2015

Date: 12/10/2015
Description: CENTRE NEWS | ISSUE 4 CENTRE NEWS AUTUMN 2015 | ISSUE 4 Welcome to the Autumn edition of Centre News! management perspective. Margery Rose is 92 years old and works at the Mall Maidstone. I would think Margery must be the oldest shopping centre employee in the UK – but I could be wrong ….. have you an older employee at your centre? In this issue, the focus shifts to the work of our Commercialisation Committee, chaired by Richard Isom of Land Securities Group PLC. The committee works ...

Political Insight Newsletter #02

Date: 20/10/2015
Description: View in browser Follow us: #BCSCinsight We're back with your monthly dose of thought-provoking insight (well, we like to think so anyway) to update you on what BCSC has been doing to represent your interests to key political decision makers. It has been party conferences galore over the past few weeks, so now it's time to review and share the highs and lows of each. It’s good to talk, so drop me a line if you have any comments, or are willing to share any of your own political ...

Guidance Note 103: Project Brief for Retail Developments

Date: 20/11/2015
Description: Every site is unique in some way, and will therefore require a development brief specific and appropriate to that site. This relates not only to the physical constraints of the site, yet also to the demographics of the area, the catchment, competing schemes, market demand, desired occupier mix and occupier mix in the wider area.

Political Insight Newsletter #03

Date: 30/11/2015
Description: view in browser Follow us: #BCSCinsight Following George Osborne's Spending Review and Autumn Statement speech last week, we thought we'd drop you a note on what we've been doing to represent and voice your interests to political decision makers on key policy issues. It’s good to talk, so drop me a line if you have any comments, or are willing to share any of your own political intelligence. Ed Cooke, Director of Policy and Public Affairs, @BCSCEdCooke Not a BCSC member? Find out more ...

Centre News | Winter 2015 | Issue 5

Date: 30/11/2015
Description: PURPLE APPLE MARKETING COMMITTEE SECURITY NOTICE IF MARKETING IS FROM MARS NIRSC STUDY TOUR 2015 SERCMA’S GATWICK AIRPORT VISIT FOOTFALL MONITOR CENTRE NEWS WINTER 2015 | ISSUE 5 Copyright © 2015 BCSC him with affection and respect. • “John was a true gentleman, always willing to help others and a keen advocate of all that was good within our industry. He will be greatly missed by all those who had the pleasure of working with or knowing him. I am sure you will join us in passing on ...

Guidance Note 104: Environmental Impact Assessment (EIA)

Date: 15/12/2015
Description: Amongst the many planning application documents required is often an Environmental Statement (ES) which sets out the findings of an Environmental Impact Assessment (EIA).

Case Study: Understanding Dementia / Dementia Friendly Place

Date: 16/12/2015
Description: Understanding Dementia / Dementia Friendly Place Handforth Dean Retail Park, Cheshire Size of Retail Park: 230,000 sq ft (2150 car park spaces) Cost: None as all staff were released for training during their usual working hours and The Alzheimer’s Society co-ordinator provided mentoring and support plus free training for staff from stores. Background The Alzheimer’s Society has committed to spread awareness of dementai through training of Champions and Friends and the management of ...

Political Insight Newsletter #04

Date: 18/12/2015
Description: view in browser Follow us: #BCSCinsight Now that the festive period is in full swing and we are getting perilously close to Christmas, I'm sure that you are ready to take a well deserved rest and quite possibly hibernate until at least early Spring. As an early Christmas gift (we know you put this on your list, don't deny it) until we all arrive back at our desks in the New Year, here's what we've been up to this month . It’s good to talk, so drop me a line if you have any comments, or are ...

Outlook for Retail 2016

Date: 18/01/2016
Description: Retail is an inherently dynamic sector. The last 12 months has seen the UK retail landscape in continuous flux with digital and online technologies forging an inevitable shift in retail business models. Underlying these sectoral challenges lie a complex macroeconomic environment which underpins consumer sentiment and spending power.

Political Insight Newsletter #05

Date: 29/01/2016
Description: view in browser Follow us: #BCSCinsight After a long, cold, dark and wet month (not that I was expecting shorts and sandals weather, although I definitely wouldn't complain if that were to happen) it's time for you to expel the January blues and mentally prepare yourself for this enlightening, uplifting and inspiring newsletter about what we've been doing for you in the realm of politics this month. Happy Friday! It’s good to talk, so drop me a line if you have any comments, or are willing ...

Health, Wellbeing & Productivity in Retail: The Impact of Green Buildings on People and Profit

Date: 01/02/2016
Description: This report is an output of Worldn GBC’s Better Places for People campaign. It is the result of a task group process that has been led by the UK Green Building Council, drawing on leadership from member companies in the UK and on international leadership from a global retail group.

BCSC Strategy 2020

Date: 25/02/2016
Description: BCSC Strategy 2020 Copyright © 2016 BCSC The need for change 01 02 03 05 06 The need for change BCSC Strategic Model What we’ll be doing What will this mean for you, your business and your industry? How we will measure and report performance Over the last few years we have all experienced the significant change in the retail market, driven by technological advances and changes in the way consumers purchase goods and communicate with businesses and one another. Retail property companies ...

Enterprise Bill: Commons Committee Scrutiny, BCSC Briefing on Sunday Trading

Date: 29/02/2016
Description: Enterprise Bill: Commons Committee Scrutiny NC21 BCSC briefing on Sunday trading BCSC is the membership body for retail property. We represent around 450 companies and campaign for sustainable urban retail. Our members are major Real Estate Investment Trusts (REIT) such as Westfield, Hammerson, Land Securities and intu, real estate fund managers including Aviva, Aberdeen, Hermes Investment Management and M&G Real Estate, asset managers including Ellandi and Hark Group, property consultants ...

Political Insight Newsletter #06

Date: 02/03/2016
Description: view in browser Follow us: #BCSCinsight After 12 months of cathartic reflection we were delighted last week to release our 2020 strategy to reinforce and enhance our position as the most respected, dynamic, authoritative and inclusive professional membership body for all British retail property. If that wasn't enough excitement for you, take a look at what we've been getting up to over the last four weeks in the political realm. It’s good to talk, so drop me a line if you have any ...

Political Insight Newsletter #07

Date: 30/03/2016
Description: view in browser Follow us: #BCSCinsight I hope you had a wonderful bank holiday weekend and that you managed to hold on tight to all your spoils from Easter during the extreme winds of Storm Katie ! Here's what we've been doing during the past month for the benefit of our membership. It’s good to talk, so drop me a line if you have any comments, or are willing to share any of your own political intelligence. Ed Cooke Director of Policy and Public Affairs @BCSCEdCooke Raids on pensions and ...

Political Insight Newsletter #08

Date: 29/04/2016
Description: view in browser Follow us: #BCSCinsight BHS RESPONSIBLE EU HIGH LOCAL ADMINISTRATION BUSINESS WEEK REFERENDUM STREETS POLITICS Welcome to your latest edition of Political Insight from BCSC. We hope you are enjoying the unpredictable Spring weather! Fingers crossed warmer climes are to come very soon... This month has been an eventful one for the sector with both BHS and Austin Reed going into administration. In the political domain, much energy and time is being channelled into the upcoming ...

Political Insight Newsletter #09

Date: 27/05/2016
Description: view in browser Follow us: #BCSCinsight NEW MAYOR OF LONDON EU REFERENDUM BUSINESS RATES TOWN & CITY CENTRES RETAIL PROPERTY RELATED POLICY I’m pretending that summer has arrived, dreaming that the red clay of Roland Garros is searing in the Paris sun and I’m finally contemplating wearing an outfit that isn’t all black. This month I am once again ruling the Political Insight waves and would like to point you in the direction of political highlights of the month, some interesting policy ...

Political Insight Newsletter #10

Date: 28/06/2016
Description: view in browser Follow us: #BCSCinsight BREXIT REACTION SUSTAINABILITY IS TAKING OFF BUSINESS RATES RETAIL MATTERS WEEK Hi Laura, We now reside in challenging times and as the dust settles, be sure that BCSC will keep you informed of any policy impacts relevant to retail property arising from the referendum outcome. You can read our CEO’s note to members regarding the Brexit fallout . The latest information we have in regards to the Conservative Leadership timetable indicates nominations ...

Becoming a Dementia-friendly Retailer: A Practical Guide

Date: 11/07/2016
Description: This guide offers guidance on how to increase staff understanding and improve store environments and facilities to make them more accessible to people with dementia, their families and carers.

Political Insight Newsletter #11

Date: 01/08/2016
Description: view in browser Follow us: #BCSCinsight CLIMATE CHANGE & BREXIT HIGH STREETS & STARTER HOMES RETAIL MATTERS WEEK ESG ISSUES As you have no doubt noticed the political landscape has undergone significant changes and continues to be in a state of flux . We’re closely monitoring the developments and have our ear firmly to the ground, to ensure favourable outcomes for our retail property industry. Samantha Sen Policy Advisor BREXIT: RETAIL OUTLOOK Working with Cushman & Wakefield we believed ...

Revo Membership Pack

Date: 05/10/2016
Description: Join our community. Don’t just imagine what’s next. Contents Our vision 1 Our mission 3 Our community Our story Membership structure Member benefits Fees and categories Join our community 2 4 5 6 7 8 Our vision. Why we do what we do. Revo supports everyone involved in the diverse world of retail property and placemaking to thrive and prosper – energising and driving progress for our industry and our members. “The new brand comes from the very heart of the organisation, reflecting ...

Retail Matters Week | So, how did we do?

Date: 24/10/2016
Description: S, o h wdd e o o iw d ? ................... .................. .................. 11 .m 21 06 T i e t l e eieis f wt ri i d l r o t me n v e # eal tes R ti tr Ma 13 3 ,1 3 20 0 6 ,0 u iu T i e u es e c e nq e w t r s r ra h d t t ru h R ti tes ho g # eal tr Ma w b i p g ve s e s e a e iw t 40 3 u iu w b i vs ain nq e e s e i tt s t i o 3 9 c ne t o tiuos o tn c nr tr b 3 1 e e t t ru h u t e K v ns ho g o t h U 1 0 c roae p n os op rt s o s r 25 9 u iu # eal tes nq e R ti tr Ma 5 7 t et w es ...

Investing in the UK Retail Market: a Global Opportunity

Date: 18/01/2017
Description: Retail is one of the most important sectors to the UK economy and to communities. Retail businesses sell £326 billion of goods and services a year.

Investing in the UK Retail Market: a Global Opportunity - Report Highlights

Date: 20/01/2017
Description: Retail is one of the UK’s success stories: a vibrant and innovative sector generating £326 billion in sales each year and directly employing around 3 million people.

Guidance Note 111: Sustainability Signposting Guide

Date: 04/04/2017
Description: Sustainability in the retail and property industry continues to be on the agenda for most retail development. There is a vast amount of industry guidance and best practice available which continues to evolve.

Creating Place: A Retail Property & Placemaking Manifesto for General Election 2017

Date: 11/05/2017
Description: Creating Place: A retail property & placemaking manifesto for General Election 2017 Retail generates approximately £20 billion in taxes and contributes 5% of the UK’s total Gross Value Added (GVA) annually. Retail property is the largest asset class in commercial property valued at £360 billion. Well over 3 million people from apprentice to Board Director are directly employed across all corners of the country in retail and retail property. The world is changing. Our industry is ...

Revo - Brand Book

Date: 19/05/2017
Description: Introducing Revo. Our new brand. Revo is a new brand for a new era. These are exciting times for retail property and placemaking. The landscape is changing profoundly and will continue to do so. Distinctions are blurring – we’re not just about shopping anymore. Our world is continually diversifying and shifting… and we sit right at the heart of it. The next pages describe what Revo is all about. Who we are, what we stand for and what we intend to achieve. From now on, we all need to ...

Revo 2017 Programme

Date: 12/06/2017
Description: Conference Programme Tuesday 19 – Thursday 21 September Connecting People & Places Tuesday 19 September 17:30 – 22:00 Launch Party Camp & Furnace Food, leisure and placemaking trends. Welcome from Edward Cooke, Chief Executive, Revo With guest presentations from:   Henry Dimbleby, Co-Founder, Leon and London Union/Street Feast Mark Lawler, Managing Director, Baltic Creative Wednesday 20 September 09:30 – 09:45 Hello from Giulia, Revo’s President Giulia Bunting, Planning ...

Re:3 - Revamp. Revitalise. Regenerate.

Date: 10/07/2017
Description: Re:3 Revamp. Revitalise. Regenerate. Energising towns, cities and urban areas unlocking development and maximising income streams. Headline sponsor Re:3 is our engagement strategy to foster successful public and private partnership connections and learning. Delivered through events, engagement tools and a dedicated website we aim to: • • Provide the public sector with knowhow and tools on how to invest in retail property assets, manage risk and personal liability, and see a return on ...

Guidance Note 113: To demolish or to rebuild?

Date: 21/07/2017
Description: Within the current market we are seeing that developers are increasingly adapting and enhancing existing assets rather than undertaking extensive demolition and large scale new build works.

Free Space+ Poster

Date: 07/09/2017
Description: + Free space We are passionate about the future of retail placemaking. Free Space+ is a new competition from Revo supporting the exciting growth of budding businesses. Ten Revo member landlords are giving cost-free pop up space, to ten winners for up to 3 months in the first half of 2018. The concept is simple. Choose a location, record a 2 minute video and answer a few questions about your business. If shortlisted, pitch for space to our judges. Entries open: 20 September - 1 December Get ...

Free Space+ Terms and Conditions

Date: 18/09/2017
Description: Free Space+ Revo Competition for small businesses September 2017 Terms and Conditions By entering Revo’s (Retail Evolution) Free Space+ competition (the Competition) you agree to the following terms and condition (the terms): For the purposes of these terms, the following terms shall have the following meanings. ‘The Landlords’ – ‘This is the group of nine landlords committed to supporting winners of the Free Space+ Competition. These are Hammerson Operations Ltd, M&G Real Estate, ...

Free Space+ Applicants Toolkit

Date: 20/09/2017
Description: Applicant toolkit. Free Space+ is a Revo initiative supporting budding businesses ready for the next stage in their evolution. We are looking for enterprises that are small, hungry and would benefit from the experience of trading in an established retail centre. We have locations to suit every type of entrepreneur– from the big destinations, to smaller more local retail places that are the heart and soul of their communities. We have kept the limitations for entry to the competition to a ...

The Long Read | The Front Line

Date: 27/11/2017
Description: 10 Re v o t h e Fr o n t L i n e Revo's Head of Customer & Creative David Rich, in conversation with The Lord Holmes of Richmond MBE. The long read A series of interviews with interesting, inspirational and passionate people. In-depth, upfront, personal and long. Lord (Chris) Holmes of Richmond MBE has long been a champion for sport, education and skills, media, accessibility and digital opportunity in a many and varied career. One of Britain’s greatest Paralympians (nine gold, five silver ...

Charity Focus | The Front Line

Date: 28/11/2017
Description: 06 Re v o t h e Fr o n t L i n e It's time to get smart. By John Shelton, Smart Cities and Inclusive Ecosystems Manager Guide Dogs Sadly, 12 million people with disabilities are still unable to participate fully in community life due to public ignorance, poor design and bad service delivery. The interaction between people and their physical or virtual environments should allow them to get around safely and confidently, with minimum fuss and maximum independence. Guide Dogs is championing and ...

Accessible Places | UK Statistics

Date: 28/11/2017
Description: 13.3 million people living with a disabilty in the UK 4/5 disabilities are invisible 21% of the total population 18% of all working age adults 4.9 million people are unpaid informal carers The purple pound is worth £249bn 44% of all state pension age adults 7% of all children Men vs. Women There are more disabled women than men in the UK Conditions reported by disabled people Mobility Stamina/ breathing/fatigue Dexterity Mental health 19% 52% 38% 27% 22% Memory 16% Hearing 14% Learning ...

Accessible Places | Centre Manager Survey Results

Date: 28/11/2017
Description: Shopping Centre Managers’ Survey. Please let us know which categories you are not aware of, which you are aware of but for which you have not yet implemented any initiatives, and those which you are actively supporting. 0% 20% 40% 60% 80% Not Aware or do not understand Cognitive (e.g. autism & dementia) Aware but no initiatives to support Physiological disorders & mental illness (e.g. anxiety, depression, bipolar) Active initiatives - Facilities or services Hearing loss & Deafness Active ...

Accessible Places: Removing barriers toolkit

Date: 29/11/2017
Description: Driving equality and accessibility in retail. 21 percent of the UK population have a disability, and many find themselves unable to participate in society due to the barriers they face.

Diversity is not just a buzz word | The Front Line

Date: 30/11/2017
Description: diversity is not just a buzz word. For a long time I have been uneasy about the paradox between the narrow demographic that dominates our industry, and the diversity of the towns, cities and communities we are working in. I fear that any unconscious bias that exists in our workforce could manifest in the places we create. Property needs to better reflect its audience. This is especially important for the retail property sector, which must create places that are exciting, dynamic and ...

Disability Focus | The Front Line

Date: 30/11/2017
Description: 08 Re v o t h e Fr o n t L i n e If it's hidden, you can't see it. By Helen Drury, Corporate Responsibility Manager, intu Retail spaces are all about people. They provide spaces for people to eat, meet, drink and socialise. We all work hard to attract our customers and keep them coming back. Yet there may be a customer that you haven’t thought about: your disabled customer. When 19% of the UK population have a disability, there is a huge opportunity to increase your customer base and ...

Autism Friendly intu | Accessible Places

Date: 01/12/2017
Description: Autism friendly intu. We have been working hard over the past two years to make our centres autism-friendly. This has involved a number of initiatives to make shopping easier and more fun for people with autism. We have partnered with the National Autistic Society to deliver training to all of our customer facing staff – customer service, security and cleaning being the main job roles – to make them autism aware, to give them the tools and confidence to support our autistic customers. ...

Blind personal shopping at intu | Accessible Places

Date: 01/12/2017
Description: Blind personal shopping at intu. At intu, we want to make our customers smile, and for them to leave our centres happier than when they walked in. But people with sight loss are not always able to go shopping by themselves, meaning that they can miss out on the fun part of, for example, getting ready for a summer holiday or getting a loved one a gift for a special occasion. Our journey started with a simple customer request asking if a member of staff could find the time to help them visit ...

Changing places at St Stephen's Centre, Hull | Accessible Places

Date: 01/12/2017
Description: Changing places at St Stephen’s Centre, Hull. St Stephen’s is the only shopping centre in the city with ‘Changing Places’ toilets - specialist facilities for severely disabled people and extra room for up to two carers. The centre also has incorporated wheelchair friendly ramps, lifts and automatic door openings as well as braille readers and large print guides. Safe Place - keeping you safe in Hull St Stephen’s are proud to take part in the Safe Places scheme. This helps to keep ...

Cities Unlocked at The Oracle, Hammerson | Accessible Places

Date: 01/12/2017
Description: Cities Unlocked at The Oracle, Hammerson Reading City Council, Microsoft, Guide Dogs for the Blind and The Oracle shopping centre collaborated on a creative wayfinding initiative enabling blind or partially sighted people to confidently navigate Reading town centre and a shopping centre environment. The initiative was part of the “Cities Unlocked” project aimed to make urban areas comfortable to navigate by those with sight and visibility issues and ultimately to create an inclusive and ...

My Guide at St Stephen's Centre, Hull | Accessible Places

Date: 01/12/2017
Description: My Guide open for business at St Stephen’s Centre, Hull. St Stephen’s shopping centre became one of the first shopping centres in the region to train its customer service and security teams to assist blind or partially sighted shoppers. My Guide Open for Business worked with St Stephen’s, to deliver specialist training to staff. This means the in-centre team at St Stephen’s can guide customers who are blind or partially sighted to and from stores, restaurants or leisure facilities of ...

Guidance Note 116: How does your public realm measure up?

Date: 04/12/2017
Description: The importance of public realm in retail environments. Public realm provides probably the biggest opportunity to assist placemaking and is key to all retail developments, whether they are external streets and squares, malls, retail parks or high streets. It is the interface with the customer on arrival and its initial perception can set the brand and tone of a development from the outset.

Revo Manchester 2018 Floor Plan

Date: 06/02/2018
Description: Networking The Alchemist Benito’s Hat Thai Khrim Urban Food Fest 47 Fourex Inc Ltd CBRE 45 Reed Midem 35 36 44 Hines Link CCTV 42 Calendar Club Knight Frank 43 Access Point 41 59 58 LPF Lounge The Hive TH Real Estate 80 Cheshire West & Chester Council 81 82 iAuditor RLI 67 54 G24 GCW 53 Networking 38 JLL M&G Real Estate Global Mutual 37 Cushman & Wake�eld Ellandi Revo 22 Hoxton Analytics The Massage Co 14 11 MRI Infabode Software Tellon Capital 12 Grosvenor 26 24 Yardi Panono Systems 9 ...

Revo Manchester 2018 Programme

Date: 22/05/2018
Description: What’s on. 18 – 20 September Manchester Central Convention Complex Tuesday 18 September ACTIVITY TIME 10:00 18:00 – 22:00 19:00 Cushman & Wakefield: Revo Ride 100k route, starting and finishing at Rapha Manchester. Contact holly.russell-kennedy@cushwake.com for information. Revo Manchester 2018 Welcome Party Revo Chief Executive & President Dinner 19:00 for 19:45 sitting. Invite only. LOCATION Rapha Manchester Mayfield Depot Artisan Manchester Wednesday 19 September TIME ACTIVITY 08:00 ...

Accessibility Training Flowchart

Date: 12/07/2018
Description: A quick and easy way to assess how accessible your retail place is!

Homelessness Statistics

Date: 31/07/2018
Description: 307,000 people recorded as homeless in the UK (not including the ‘hidden homeless’) Causes of homelessness Lack of genuinely a�ordable housing Cuts and changes to the UK welfare system, including bene�t sanctions Insecure or low pay employment People coming out of prison, the army or care Domestic violence Life events such as relationship breakdowns, mental or physical health issues and substance abuse LONDON 4,700 estimated to be sleeping rough in England which is up 15% on last ...

Revo Manchester 2018 Show Guide

Date: 18/09/2018
Description: Show Guide Get Connected! Wifi: MCCC #Revo2018 Supporting partner: Contents 1 03 Welcome 05 Schedule of events at a glance 07 Programme 11 Our speakers 30 Our sponsors 46 Our exhibitors 63 Floor plan 65 Exhibitor list 66 Revo City 71 F&B and Leisure Showcase 75 Our Partners 2 Welcome 12 months on from the first rebranded Revo Conference in Liverpool, it won’t have escaped anyone’s attention that we continue to live in challenging times. No matter who you are the impacts of demographic ...

Revo Route Map to Regeneration

Date: 21/09/2018
Description: Delivering Regeneration to our Urban Centres. The Revo Route Map to Regeneration sets a framework for local authorities, developers and investors to deliver sustainable resilient urban centres that attract investment and deliver regenerative projects. The vitality and vibrancy of our urban centres is the product of sustainable – and sustained – investment and curation. By their nature, these schemes tend to be those which are large or complex and have greater challenges due to the market ...

Hatch Terms and Conditions

Date: 14/02/2019
Description: HATCH: Revo Competition for small businesses February 2019 Terms and Conditions By entering Revo’s (Retail Evolution) HATCH (the Competition) you agree to the following terms and condition (the terms): For the purposes of these terms, the following terms shall have the following meanings. ‘The Owners’ – ‘This is the group of 6 landlords committed to supporting winners of the HATCH Competition. These are Hammerson plc, M&G Real Estate Limited, Ellandi LLP, Harcourt Developments ...

The Bridge Pilot. Suicide Awareness and Prevention

Date: 15/05/2019
Description: The Bridge Pilot: a case study from the City of London Revo workshop on suicide awareness and prevention 13 March 2019

Suicide awareness and prevention resources

Date: 15/05/2019
Description: Resources This list has been compiled to help give a broad understanding of the resources available in the UK on suicide awareness and prevention. National Suicide Prevention Alliance The National Suicide Prevention Alliance (NSPA) is an alliance of public, private and voluntary organisations in England who care about suicide prevention and are willing to take individual and collective action to reduce suicide and support those bereaved or affected by suicide. http://www.nspa.org.uk/ ...

Guidance: People at Risk

Date: 12/06/2019
Description: Public awareness of the need to protect children and vulnerable adults from harm is increasing. Both the public and private sectors have a role to play, including the retail industry. Anyone from these vulnerable groups, whatever their backgrounds, has the right to be safeguarded from abuse and exploitation. Safeguarding is everyone’s responsibility. We created this guide to set out how you can provide a safe environment for all customers and staff, while at the same time doing your best ...

Electric Vehicles. State of play and a glance into the future

Date: 11/07/2019
Description: Electric vehicles. State of play and a glance into the future. EV Demand Projections. Acknowledging the global need to reduce carbon dioxide emissions and the desire to reduce pollution local to communities, the UK Government is incentivising the use of electric vehicles (EVs). In September 2017, the government stated that conventional petrol and diesel cars would no longer be eligible for registration on UK roads from 2040. In general, the uptake of EVs will be driven by government policy ...

EV Charging for Retail Places

Date: 11/07/2019
Description: EV Charging in Retail Places. Over 60% of 22kW chargers have never charged at maximum speed. Important that chargers have available capacity to allow charging at advertised speeds. Only Renault Zoe & Tesla cars can charge at 22kW. Next generation of BEVs will charge at 11kW AC. Key findings and discussion points. Data analysed: 6 landlords, 32 sites, 289 charging points 122,646 charging sessions